Lash Boss Radio

Ever feel like there is always so much to do that you then feel frozen? Here are some thoughts about goal setting, to-do lists, batching work, and differentiating what are forward setting actions and what are maintenance actions in your work day.

Doing this has helped me create wealth for myself and my team through continuous projects, goal hitting, and effective time management.

Lash Boss Radio now airs Monday-Friday on all streaming platforms.

The post 118 – Setting Goals for your Lash Business appeared first on Lash Boss Radio.

This episodes uncovers the various little to no cost actions you can take today to increase revenue. Make sure you are doing these things before hiring another person or opening another location.

Lash Boss Radio now airs every Monday-Friday on all streaming platforms! Interviews can be found on the Lash Boss Radio Youtube channel.

Visit www.lashbossradio.com to submit a topic request or nominate a guest.

Follow @shelbythelashboss on Instagram to connect with me there!

The post 117 – Largest ROI in a lash business appeared first on Lash Boss Radio.

Lash Boss Radio is now airing daily Monday-Friday on all streaming platforms. Lash Boss Radio Interviews from last season and beyond will always be found on Youtube as well

Submit a topic or nominate a guest at www.lashbossradio.com

@shelbythelashboss on Instagram

The post 116 – Habits of successful salon owners appeared first on Lash Boss Radio.

Have you ever sat in a class and thought “Oh my gosh, why didn’t anyone ever tell me that! This is the only way I’m going to think now!” ? Then this episode is for you!

Lash Boss Radio is now airing daily Monday-Friday on all streaming platforms. Lash Boss Radio Interviews from last season and beyond will always be found on Youtube as well

Submit a topic or nominate a guest at www.lashbossradio.com

@shelbythelashboss on Instagram

The post 115 – What to do with varying opinions in the lash industry appeared first on Lash Boss Radio.

Observing each experience you have as a salon owner can help your company reach new heights. The owner of a company has a part to play in every situation whether that be hiring that certain someone in the first place, lack of communication, etc. This episode dives into why someone would leave a company and all of the things you can take away from those situations.

The post 114 – What can you learn from your experience with former employees? appeared first on Lash Boss Radio.

You lose a client here and there, could it be something you’ve done? Maybe! Let’s explore and get curious on the various reasons clients would get turned off aside from the obvious – location, value not matching the price, and work not lasting or looking great. There may be a few other things that you’re missing.

Once client experience is mastered, that’s when your business really starts flowing.

Lash Boss Radio is now airing a new episode 5 days a week! Listen on any podcast platform, and when there is an interview you can also find it on my Youtube Channel, Lash Boss Radio.

Follow me on Instagram @shelbythelashboss and check out my website www.lashbossradio.com to submit a topic or nominate a guest!

The post 113 – Things that can be turning your clients off appeared first on Lash Boss Radio.

What is the disconnect between first time and repeat clients? Can you create an experience that has both first time clients AND repeat clients coming back again and again? YES!

In this episode we discover why a client would or would not stay with a business. This is the same formula I use in my own salon with 10 artists.

Knowing where your client retention is would be the starting point, so try exploring your software for that information or call your software’s customer service for assistance!

Lash Boss Radio is now airing a new episode 5 days a week! Listen on any podcast platform, and when there is an interview you can also find it on my Youtube Channel, Lash Boss Radio.

Follow me on Instagram @shelbythelashboss and check out my website www.lashbossradio.com to submit a topic or nominate a guest!

The post 112 – Deep dive into client retention appeared first on Lash Boss Radio.

This episode helps you retain the value you have for your services by diving into the art of discounting correctly (if ever). Discounting your services often can easily become an issue that takes some time to bounce back from. Luckily, I give you several pointers to how to discount, if at all! The ultimate goal is to get to a point where you never have to discount anything. If you’re not there yet, this episode is for you!

Lash Boss Radio now airs 5 days a week! Listen on any podcast platform and if it is a interview, you’ll be able to find it on Youtube under Lash Boss Radio.

Send in a topic suggestion or nominate a guest for the show on my website www.lashbossradio.com

Connect with me on instagram @shelbythelashboss

The post 111 – To discount or not to discount your services? appeared first on Lash Boss Radio.

“I don’t know my schedule” “I have to check my calendar and I’ll call” Have you heard either of these two sentences before? It’s a complete toss up whether that person will actually call to rebook. Sure, some people may not know their schedule in two weeks but most people do. Especially if they are excited about their lash set, they will make whichever they are offered time work for them.

In this episode I talk about how to get to the end result of a fully booked, optimized schedule that works for YOU!

The post 110 – Deep Dive into Prebooking appeared first on Lash Boss Radio.

In this episode I dive into the differences between customer experience and customer service in the beauty industry. How can we ensure that the client has a 10/10 experience vs just saying “My lash artist was nice but…”?

In my previous episode, 108, I give you a ton of free ways to enhance the client experience. So, these two go hand in hand!

Listen to Lash Boss Radio now Monday-Friday with a new topic based episode every day! Follow me on Instagram @shelbythelashboss and find my interviews on Youtube under Lash Boss Radio.

Email: [email protected]

Website: www.lashbossradio.com

The post 109 – Customer Experience vs Customer Service appeared first on Lash Boss Radio.