What’s the right way to give your employees paid time off? How does giving too many (or too few) vacation days impact your cleaning business? Is your approach to time off helping or hurting your company’s culture? If you’ve asked yourself these questions, you’re definitely not alone. In our latest Profit Cleaners Podcast episode, hosts Brandon Condrey and Brandon Schoen discuss the complexities of handling employee vacation and sick leave policies after getting into a discussion with one of their mastermind students. This episode and conversation are SO important because we all know that managing a successful cleaning business involves more than just the cleaning itself; it's about the people who make it happen every single day. Tune into this episode and discover the importance of clear communication and how you can build an even stronger company culture with policies that care for your business and its employees. Some real-world examples and practical tips are just a click away! 
 Highlights:(01:12) The importance of offering sick time and paid vacation(02:02) State-mandated sick time and its benefits(03:28) Balancing sick time and paid vacation(06:12) The significance of clear policies(13:25) How to handle logistical challenges with staff scheduling(14:43) Building a culture of trust and communication
 Links/Resources Mentioned:Profit Cleaners WebsiteTop 1% Cleaning Business Owner Club (Facebook Group)

Let’s Talk About Vacation Days for Your Employees

Welcome to the Profit Cleaners Podcast, the only place where you can learn from the top 1% of cleaning business owners. Focused on redefining profit, each episode is designed to give you practical tips and advice so that you can grow your own business, whether you’re just getting started or have been in the industry for decades. Discover the most intelligent ways to make more profit per customer, increase customer retention, improve your work culture, and create sustainable systems that actually give you more time back. Roll up your sleeves and get to work with your hosts Brandon Schoen and Brandon Condrey, owners of one of the most successful cleaning businesses in the Southwest.

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Ready to discover an innovative strategy for cleaning businesses designed to recapture lost revenue from last-minute cancellations? 
 In this episode, Brandon Condrey and Brandon Schoen discuss their "Last Minute Cancellation Flex Schedule," a brilliant approach to minimizing the financial impact of unexpected cancellations while maintaining customer satisfaction. They share their real-world experiences, the potential revenue gains, and the positive feedback they've received from both their team and clients. They emphasize the importance of a customer-centric approach, focusing on building lasting relationships rather than punitive measures. 
 Learn how offering a flexible cleaning schedule at a discounted rate can keep your teams busy, retain more clients, and even turn cancellations into an opportunity for new referrals and long-term growth. 
 If you’re looking to optimize your cleaning business, reduce downtime, and increase profitability, this episode is packed with actionable insights you won’t want to miss. Tune in now! 
 Highlights:   
(01:18) The issue of last-minute cancellations and the implemented strategy.(02:09) Impact of cancellations on the business and previous attempts to mitigate it with fees.(03:12) Explanation of the new flex schedule plan and its benefits.(05:10) The added value of keeping cleaning teams active and visible in the community.08:10) Detailed explanation of the flex schedule mechanics and customer communication.(10:08) Importance of customer experience and the negative impact of punitive measures.(14:27) Recap of the benefits of the flex schedule strategy and final encouragement to adopt it for business growth.
 Links/Resources Mentioned:Profit Cleaners Website MasterClass

Last Minute Cancellation RX

Curious behind the pricing strategies of the industry’s most successful cleaning businesses? 


 Join Brandon Schoen and Brandon Condrey as they break down how small changes in price can affect your bottom line and why staying ahead of market trends is crucial - and exactly what they’re doing with their cleaning business right now. 
 Explore strategic pricing approaches tailored to the cleaning industry, considering factors such as customer perception, value proposition, and service consistency. Dive into the concept of standardized pricing models for improved forecasting, operational efficiency, and enhanced customer satisfaction. 
 Hear real stories of businesses that learned the hard way about raising prices too much, too quickly. Plus, get practical tips on how to set prices that keep customers happy while boosting profits.

Tune in now! 
 Highlights:   
(02:24) Importance of regular price increases and how inflation affects pricing over time.(03:55) Consequences of not raising prices regularly, including reduced profits and covering inflation costs personally.(05:05) Personal story of an initial price increase that led to losing 22% of their customers but standardizing future price increases.(07:51) Shift in strategy to more frequent, smaller price increases and better communication with customers.(08:16) Successful approach to communicating price increases, focusing on added value and improvements.(10:52) Results of recent price increases: minimal customer loss and significant improvements in revenue and profit margins.(12:21) Details of a successful price increase in April, leading to their best month in terms of revenue and profit.(14:46) Importance of regular price adjustments to keep up with market trends and costs.(18:22) The different pricing models: flat fee based on square footage vs. hourly pricing and their benefits for predictability and scaling.(19:37) Potential issues with hourly pricing and customer dissatisfaction.
 Links/Resources Mentioned:Profit Cleaners Website MasterClass

Pricing Increase & Biz Strategies Update from Sandia Green Clean

Join Brandon Schoen and Ty Shiffler in this episode of the Profit Cleaners podcast as they delve into effective marketing strategies tailored specifically for cleaning businesses. They explore the crucial elements necessary to establish and expand your online presence, from local SEO optimization to leveraging social media platforms like Facebook groups. Discover advanced techniques such as retargeting campaigns and value-driven content marketing initiatives to propel your business into its growth phase. 
 Want even more?  
 Learn how comprehensive branding campaigns, public relations efforts, and cause-based initiatives like "Cleaning to Care" can foster customer loyalty and engage employees with a purpose-driven mission. Hear about the power of local media partnerships and event sponsorships for boosting brand visibility and attracting leads. 
 Plus, uncover the secrets to efficient lead management through referral programs, lead nurturing automation, and AI-driven tools that ensure prompt responses and improved customer interactions 24/7. You’ll also find out how structured systems and effective follow-up strategies can significantly enhance lead conversion rates and drive sustainable growth for your cleaning business. 
 Ready to take your cleaning business to its highest height yet? Listen now! 
 Highlights:   
(00:44) Marketing's importance for cleaning businesses.(03:20) Purpose of the webinar: sharing proven marketing strategies.(08:28) Diving into the ‘Just Getting Started’ phase.(16:07) Offering promotions and engaging in community groups.(20:26) Tools for improving local SEO and online presence.(24:09) Transition to investing in customers for business growth.(25:28) Strategies for expanding keyword targeting and refining social media content.(26:40) Recommendations for Google local service ads and paid advertising.(29:30) Importance of content marketing, including blogging and video creation.(32:29) Tips for optimizing Google Ads and Facebook Ads.(36:05) Highlighting the importance of delegating tasks to specialists for business growth.(40:23) The advanced paid advertising strategies.(41:11) Public relations and creating a cause for positive brand awareness.(41:12) Emphasize being transformational, not transactional in business.(42:00) Utilize content creation for brand recognition and lead generation.(45:49) Prioritize quick lead response times and automated follow-ups for higher conversion rates.(47:50) Integrate AI for streamlined lead nurturing and improved customer support.(56:37) Take advantage of a free marketing strategy call with personalized advice and bonuses.(59:54) Aim for domination through leveraging knowledge, tools, and expert support.
 Links/Resources Mentioned:Profit Cleaners Website MasterClass
 Guest Links:Ty’s LinkedInTy’s Facebook

The Most Effective Marketing Strategies for Cleaning Businesses with Ty Shiffler

Join Brandon Condrey and Brandon Schoen in this episode of the Profit Cleaners podcast as they are joined by Christa Myrick, the dynamic entrepreneur behind a flourishing cleaning business. 
 Discover Christa's remarkable journey and her strategic decision to transition from a non-profit to a for-profit model, unleashing the power of flexibility and impact in the cleaning industry. Drawing on her background in HR management, she unveils the secrets behind successful hiring, training, and employee management.  
 Learn how Christa navigates the delicate balance between business ownership and family life while underscoring the pivotal role of providing value to customers and fostering a positive work environment for her dedicated team.  
 Christa's laser-focused approach to local market dominance offers valuable insights for aspiring cleaning business entrepreneurs. 
 Ready to unlock your business potential? Tune in now! 
 Highlights: 
 
(02:0) Importance of coaching and program participation in Krista's business growth.(03:43) Krista's background in HR and transition to running a cleaning business.13:49 Comparison of starting a cleaning business with traditional job roles and challenges.(17:19) Discussion on the impact of serving the community through the cleaning business.(22:03) Difficulty in hiring due to some prioritizing unemployment benefits over interviews.(24:51) Learning from mistakes and adjusting interview processes(26:03) Importance of staying updated with technology and business practices.(28:52) Investing in employees for long-term success is essential.(32:44) Importance of setting boundaries and seeking support in remote work.(34:41) Persistence and adaptation are key to overcoming challenges.(36:18) Focus on market share in the community and involvement in local networks.(38:06) Starting small and gradually delegating tasks for sustainable growth.(41:41) Transitioning to a hands-off role as the company grows.
 Links/Resources Mentioned:Profit Cleaners Website MasterClass
 Guest Links:Christa’s LinkedInHope Cleaning Co. Website

Love Language Behind Christa Myricks’s Cleaning Business

Wanna know how to overcome challenges in the cleaning business? Join Brandon Condrey and Brandon Schoen in this episode of the Profit Cleaners podcast as they dive into the importance of proactive planning for unforeseen challenges in the business world.  Taking a retrospective look at their mindset during the uncertainties of 2021, they share their experience in strategizing for a potential recession and discuss the significance of creating a recession plan with concrete numbers, actionable steps, and a shift in marketing strategies to adapt to changing times. They also explore hypothetical scenarios like adjusting marketing budgets and addressing customer feedback to understand failure points. Contemplating worst-case scenarios for their cleaning business, they stress the importance of anticipating pitfalls and share the significance of regular SWOT (Strength, Weakness, Opportunity, Threat) analyses and visionary leadership in navigating business challenges successfully. Don't miss out on expert advice that can steer your business through any of this year’s potential challenges - tune in now!  Highlights:(01:05) Explanation of pre-mortem analysis and its relevance to business planning.(04:36) Importance of considering potential failures and shortcomings in business planning.(08:08) The connection between pre-mortem analysis, stoicism, and proactive mindset.(10:03) Reflection on the importance of pre-mortem analysis in real-life business scenarios.(12:45) Personal reflection on overcoming anxiety by considering worst-case scenarios.(14:11) Motivational message about embracing failure and maintaining a resilient mindset.Links/Resources Mentioned:Profit Cleaners Website MasterClass

Let’s Talk About Vacation Days for Your Employees

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