Two statements can mean the same thing but can be interpreted in different ways.

In this “NASM-CPT Podcast,” host, and NASM Master Instructor, Rick Richey, answers a listener question, from Ricks’ recent “Dealing with Stubborn Clients” episode, to clarify what he’s saying and what he’s relaying – two distinctly different things.

Dr. Richey also details why it’s so important for you to a have plan for your clients’ programming, as well as tips to help bridge any potential communication gaps.

This dip into the mailbag is one you won’t want to miss!

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