“If you want rockstars, you’ve got to have the right culture.”

In this episode of The Art of Dental Finance and Management, Art is joined by Laura Nelson, founder of Front Office Rocks. Laura has drawn on firsthand experience as a front office manager to help practices nationwide elevate their culture and advance growth. Now, she’s sharing her insights with our listeners, discussing the critical role of customer service systems, the value of a positive work environment, and the importance of structured training for new employees. Tune in to learn how training a rockstar front office team can transform your dental practice!