Paula Kennedy, Controller at Logan Heating and Cooling, joins us to discuss the Miter integration and how it has revolutionized their payroll process. Paula shares how, before Miter, their payroll was a manual, paper-based process that took several days to complete. Now, with the ServiceTitan integration, it's a completely hands-off process that takes only a few hours. Paula shares her advice for a successful implementation, including working closely with a ServiceTitan CSM and avoiding common pitfalls. She also reveals her pro tip for deciding which software — ServiceTitan or Miter — should handle specific payroll functions.

Join us as we discuss: 

• [1:36] How Miter can shorten your payroll process from days to hours

• [4:17] Advice for ServiceTitan-Miter integration, including one potential snare to avoid

• [8:31] Tracking job activities and how Miter takes the payroll handoff from ServiceTitan
  

Check out these resources we mentioned during the podcast:

• ServiceTitan-Miter Integration

• Miter

• Fleet Pro
  

You can find this interview and many more by subscribing to Mastering ServiceTitan on Apple Podcasts, on Spotify, or here. 

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