Everyone in healthcare services knows how frustrating it is to manage appointment schedules, with many patients canceling or simply not showing up. Matt McBride of Mend addresses this problem by creating their very own Patient Attendance Predictor. He sits down with Chad Burmeister to discuss how AI can determine the likelihood of patients appearing in their telemedicine appointments. Matt explains the various factors considered in this process, particularly how the program changes every single day. He also delves into the other possibilities this technology could evolve into, especially in elevating customer experience and satisfaction.

Blog Post URL https://www.scalex.ai/resources/matt-mcbride-on-improving-telemedicine-through-a-patient-attendance-predictor

Guests

• ● Matt McBride ([email protected])

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