Patients don’t just want to “walk better.”

They want to get back on the boat.

Back on the trail.

Back to the race.

Back to real life.

And that creates a big problem in physical therapy:

What patients actually want is often not what insurance is designed to cover.

Watch more from PT Pintcast →https://www.youtube.com/@PTPintcast

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EPISODE BREAKDOWN

[00:49] – Reacting to Patient Forgetting You

[02:09] – Why Follow Up Matters

[03:24] – Simple CRM Touchpoints

[05:03] – Soft Skills Aren't Teachable

[05:28] – Interviewing for Coachability

[06:53] – Defensiveness vs Growth Mindset

[07:44] – PTA vs PT Team Dynamics

[08:29] – Team Rehab Fraud Settlement

[11:28] – Fixing the One-on-One Rule

[16:08] – NovaCare Capacity Constraints

[18:29] – Consumers Choose Convenience

[20:38] – Medicare Goals vs Cash Services

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Want to Connect with Dave?

Book a strategy call:

https://clarity.fm/davekittle/expertise/physical-therapy-merger-acquisitions-valuations-healthcare-marketing-sales

Thinking of selling your practice or partnering?

https://www.fieldmakergroup.com

Connect with Dave:

Email: [email protected]

Instagram: @davekittle https://www.instagram.com/davekittle/

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

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