What can and can't bailiffs do when they knock on your door to collect a debt? What happens if it's not your debt, or you've paid it off already? And can you refuse them entry?

Louise Cooper is joined by Matt Hartley from Money Advice Trust, the charity that runs National Debtline and Business Debtline; by Russell Hamblin-Boone, CEO, Civil Enforcement Association, the trade association representing civil enforcement agencies (bailiffs) and by Mike Holmyard from Citizens Advice Scotland.

If you'd like to share your stories, contact the Money Box team. The number to call is 03 700 100 444, geographic charges apply. The lines open at 1pm on Wednesday. Or email [email protected] or tweet @moneybox