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A few weeks ago, an email came across my desk from a financial coach who said she'd never struggled this much to make something work. She'd been posting consistently, running webinars, building a community, and getting engagement on every post.
And she had zero coaching clients and six months of runway left. Her friends and family were telling her there wasn't a market for financial coaching and she should go back to her corporate job.
We got on a call. The session went deeper than tactics like "post more on LinkedIn" or "change your niche." She wasn't solving the wrong problem with her business. She was solving the wrong problem in her business.
In this episode, I walk through the five principles that came out of the session. These are lenses, not tactics, for thinking about your business when you feel stuck. I cover why "I've tried everything" usually means you're solving the wrong problem, the difference between being seen and being known for something specific, what it takes to commit to one platform long enough for it to work, why your past clients are the most underused roadmap you have, and the difference between creating content and creating demand.
I close with the three questions to sit with this week if you're in that stuck place yourself. If you've ever felt like you've tried everything and nothing is working, this is the episode for you.
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Every business decision you make has three stakeholders, and most coaches only think about one or two of them. That's usually why the decisions feel so hard.
Pricing, marketing, who to hire, what to say yes to, what to say no to. If you've been going back and forth on a decision for weeks (or months), the problem is rarely the decision itself. It's that you don't have a clear way to think about it.
In this episode, I teach you the Three Lens Framework, the thinking tool I use for every business decision I make. I walk through why business decisions feel overwhelming when you're missing one of the lenses, break down what each lens is asking you to consider, and then show you how the whole thing works using a real question I get all the time from coaches: "Should I list my prices on my website?"
There's no universal right answer to that question. But there is a right answer for you, and the framework will help you find it.
The Three-Lens Framework is also the backbone of The Builder, a free course that walks you through eight foundational business decisions every coach has to make.
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If you've been thinking about starting a financial coaching practice, there’s probably a list running in the back of your mind. The certification you should probably get. The website you need to build. The LLC you think you're supposed to file. The handful of topics you still need to master before you'd feel ready to call yourself an expert.
I had that same list almost two decades ago, when I was still working in corporate America and trying to figure out how to make the leap. I spent so much of that first year bootstrapping and second-guessing, and looking back, a lot of what I thought I needed was actually getting in my way.
In this episode, I'm walking through what's really on that list once you strip out the things you can stop worrying about. Some of it might surprise you. Some of it might be the permission you've been waiting for. And some of it might shift what you focus on this week, this month, or for the rest of the year.
If you've been circling the question of what it takes to get started, this is the conversation I'd want you to hear first.
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Every client you work with moves through a journey. The situations are always different, but the stages are remarkably consistent. I’ve watched them unfold across hundreds of clients over nearly two decades, and at some point I started giving them language.
In this episode, I walk through the four stages I see every client move through when they start working on their money: See Clearly, Stand Firm, Own It, and Build Forward. I talk about what the client is experiencing at each stage, what they actually need from you (which is often different from what you want to give them), and the coaching mistakes that happen when you’re doing the right work at the wrong time.
This episode connects to the SpendFirst™ methodology, but the pattern applies regardless of what system you use. Once you see it, you’ll coach differently.
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Your client just made a choice you wouldn't have made.
You walked them through the options. You built the understanding. They applied it, reflected on it, and came back with their decision. And it's not the one you would have picked.
What you do in the next thirty seconds is the real test of whether you're coaching or telling.
This is the kind of moment the Clarity–Application–Commitment framework is built for. It's the three-phase framework I've used in every coaching conversation for years, and the one I teach other practitioners to use too. In this episode, I walk through what each phase looks like in practice, where coaches skip steps without realizing it, and how to hold the line when a client surprises you.
If you're newer to coaching, this might become one of the most foundational episodes you listen to. If you've been at this for years, it'll give you language for something you're probably already doing instinctively.
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Last week you listened to a real coaching session with Lauren, a financial coach working through competing goals, limited margin, and a jumbled mind full of priorities she couldn't rank.
This week I want to give you something to do with what you heard.
I'm pulling three takeaways from Lauren's session: one for newer coaches, one for coaches who've been at this a while, and one for experienced practitioners who want to sharpen how they see their own work. They look like three different skills. They're actually the same skill at three different stages: paying attention to what the client actually needs versus what you're tempted to give them.
If you haven't listened to Part 1 and Part 2 of Lauren's session yet, I'd recommend starting there. You'll get a lot out of this episode either way, but you'll get more if you've heard the session first.
Haven't heard Lauren's session yet? Start here:
Learn more about the Money Made Human Peer Advisory Group.
Lauren is a financial coach. She knows exactly what she'd tell a client who was juggling competing financial goals with limited margin. She'd say: pick one. Prioritize. Stop trying to do everything at once.
And yet, when it came to her own money (her IVF goal, her emergency fund, her coaching business, her serving job she was ready to leave) everything felt jumbled.
In this Client Seat episode, I coach Lauren through what happens when you stop trying to figure out all the things and start choosing. You'll hear the exact moment her energy shifts from heavy and overwhelmed to clear and motivated. And I share something about my own coaching in this session that I would have done differently — because knowing a client well can be a gift, and it can also lead you to steer when you should be listening.
This is Part 1 of a two-part session. Part 1 covers the goals and priorities conversation. Part 2 goes into Lauren's income picture and what it would actually take for her to leave her serving job behind.
Get access to Part 2 here.
Want to be a guest on a future Client Seat episode? Apply here.
In this episode:
Resources Mentioned
Coaches are really good at helping clients build plans, organize their money, set goals, and adjust their behavior. These are excellent things.
But something that comes up in almost every coaching relationship, usually several months in, is this: “I think things are okay. I mean, we're getting by. But I don't really know if we're ahead or behind.”
The client is still doing the work. Still showing up. Still trying. But the enthusiasm isn't what it was, and they can't quite tell whether any of it is actually paying off.
This week, we’re sharing the Progress Number, a single percentage that tells clients exactly how much of their income is actively going toward their financial future. Not their budget. Not their bank balance. A clear, revisable number that answers the question most clients are afraid to ask out loud.
We walk through the formula, how to calculate it, how to handle the gray areas, how to introduce it in a session, and what happens when a client who's been working hard finally gets to see the proof that it's paying off.
The progress number isn't just a coaching tool. It's what gives clients something to stand on when motivation gets harder and a rough month makes the whole year feel like a loss.
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If you followed the recent series on calibration and the three rhythms that money flows through, this session is where both of those ideas come to life.
Mary Ann Stenquist is a spending coach who helps ambitious women break free from the shop-regret-shame cycle and align their spending with their values. She knows money. She teaches it. She coaches on it.
And she's stuck.
For four years, Mary Ann has been caught in a cycle: fund the emergency savings, drain it when something happens, rebuild it, drain it again. The AC breaks. Then the furnace. Health expenses pile up. Then the car. Each time she taps into that fund, guilt follows. The balance drops, and with it, her sense of security.
What makes this exhausting isn't the expenses themselves. It's the way her emergency fund has become a scorecard for whether she's doing money right.
When the balance is high, she feels secure. When it dips, she questions everything.
Before you listen, here are three things to pay attention to:
This is what calibration looks like. A real session with a real person, and the choices happening underneath it.
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Most clients walk into a session already convinced they failed.
The bad month is fresh. They went over budget. The spreadsheet is in the red. And every line item feels like evidence that they just aren't good with money.
But here's something to note when you look at months like that: most of the time, nothing actually went wrong. The rent was paid, the groceries were normal, and the everyday spending didn't spike. The month exploded because of something else entirely. And that something else has a name.
In this week’s episode, we’re introducing a lens that changes how clients experience conversations about their money. It's not a new tool or a new system. It's a way of looking at what's already in front of you and giving that picture to clients so they can see it too.
All money moves in three rhythms. Once a coach can see these rhythms clearly and help clients see them, the emotional temperature of even the most discouraging conversations changes. Not because the numbers got better, but because the story around the numbers finally makes sense.
This episode is practical. We’re walking through exactly how to introduce this framework in a session, what to say, what to notice, and why the rhythm that causes the most financial chaos is also the one most clients have never planned for.
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From the publisher's feed
Personal finance with a human touch.
Money Made Human is a show about what it actually looks like to handle money well. Not the rules. Not the hacks. The real, human…
Hosted by Kelsa Dickey, founder of Financial Coach Academy® and creator of the SpendFirst® methodology, this show is for two kinds of listeners. People who want a better picture of their own money. And the financial coaches and practitioners who do this work with them.
For almost two decades, Kelsa has built her practice around one belief: most financial stress isn't a discipline problem. It's a visibility problem. When you can see where your money is actually going, what's already spoken for, and what's coming, the decisions get easier. The system doesn't have to be tight. It has to be clear.
Season 2 is the chapter-by-chapter reading of Kelsa's book, SpendFirst: The Surprisingly Simple System to Stop Stressing About Money. One chapter per episode, in her voice, from the introduction all the way through. The book launches November 11, 2026. You'll hear it here first.
If you're a coach or practitioner, this is the methodology your clients will be learning. Hearing the whole thing will make you better at teaching it.
If you're trying to figure out your own money, this is a season-long invitation into a way of thinking that doesn't ask you to be more disciplined. It asks you to see your money clearly.
New episodes every Thursday. Subscribe wherever you listen.

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