"Just shut up and listen."

This week on Wrench Turners Podcast,

Mechanic and Assitant Service Manager

https://www.scottautogroup.com/

Brooklynne Morse

As an assistant service manager and former mechanic, Brooklynne shares her journey in the automotive industry and offers advice for mechanics to be happier, healthier, and more productive. We chat and emphasize the importance of attention to detail and the ability to adapt to different tasks.

We also discuss the significance of making mistakes and learning from them, the value of effective communication with customers, and listening to their concerns. The key point is finding the silver lining in challenging situations and we encourage mechanics to always strive for improvement and to find joy in their work.

Let’s get into it.

Chapters

00:00 Introduction

00:39 Starting in Automotive

02:17 Spatula's to Hammers

03:01 Consistency in Automotive

03:56 Learning from Mistakes

05:28 Importance of Detail

06:46 Transitioning from Culinary to Automotive

08:30 First-Year Challenges

10:52 Training and Income

11:25 Specializing in Unpopular Tasks

12:00 Income Potential

14:18 Challenges in Automotive

16:05 Super Tech Program

17:08 NVH Tools and Techniques

18:06 Water Leaks

20:32 Challenges with Specific Models

21:28 Leadership Aspirations

23:08 Customer Interaction

24:36 Importance of Listening

26:01 Key Skills for Mechanics

27:07 Mechanics Aspiring to Leadership

28:15 Conclusion

J.

Wrench Turners Podcast on YouTube

https://www.youtube.com/@wrenchturners

Wrench Turners Merch

https://mr-joshua-taylor.creator-spring.com/

Wrench Turners Website

https://wrenchturners.online

https://www.linkedin.com/in/mrjtaylor/

https://www.tiktok.com/@mrjoshuataylor

https://www.instagram.com/mrjoshuataylor/

https://open.spotify.com/show/1ScwRP0DFMtDsp83JxPhPK

Main: Deggy

2024 Triumph Street Triple 765R

Crappy Amazon mirrors

Crappy Amazon Rear Paddock stand Knobs

Make-shift trailer plate bracket

Project: (I need a name, help please)

1999 Suzuki SV650S

Still working on the Details