Mortgage Lending Mastery

Each customer journey is individual and unique. It’s hard for businesses to keep up with such specific needs when talking about automation. But one person has figured it out! Today’s guest is Joe Welu, CEO and founder of Total Expert, a purpose-built CRM and customer engagement platform. Total Expert is more than just a CRM solution. It uses human-first methodology that optimizes data and technology with a human touch. Join as he chats with host Jen Du Plessis about how they created a personalized approach to customer experience. Stay tuned!

Looking for some help? Jen is seeking individuals who would like to be featured as a panelist on the show for her Mortgage Lending Mastery Mastermind Series. Email [email protected] to get scheduled!

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If you get a hundred leads a month but only close seven, there’s a problem. In this solo episode, host Jen Du Plessis talks about why you need to track conversions. Instead of looking for new business all the time, why not nurture the relationships you already have? The first thing you need to look at is your sales skills. You need to know how to present yourself to solve your clients’ problems. One way of improving your sales skills is to gather information about your ideal client. Do you want more practical tips? Listen to this episode and discover vital strategies on how to track conversions. Tune in!

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Most people struggle with their mortgages because of a lack of proper wealth strategy. Time to end this old and ineffective mortgage approach in favor of a brand new one that actually leads to financial freedom. Joining Jen Du Plessis is Ryan Grant, Division President at NEO Home Loans. He talks about making mortgages more manageable by increasing financial literacy and giving the non-QM market a serious try. Ryan talks about his leadership style and how he influences others to work better according to the team's overall mission. He even shares his platform, The Art of Home Ownership, where he guides mortgage professionals to hone their skills and build credibility that every potential client will certainly appreciate.

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You have the gifts you need to succeed. Use the power of choice today to create a defining difference in your life. Jen Du Plessis welcomes Cindy Ertman, the CEO & Founder of The Defining Difference®. Cindy shares how she had to use the power of choice during the darkest moment of her life. She had to go through the pain of divorce and facing her best friend’s murder. It wasn't easy, but she knew she had what it takes to live a significant life. Join in the conversation and be inspired to use the power of choice. You can create a defining difference in your life right now. Tune in!

Looking for some help? Jen is seeking individuals who would like to be featured as a panelist on the show for her Mortgage Lending Mastery Mastermind Series. Email [email protected] to get scheduled!

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We all wear masks. But sometimes, these masks can become problematic, and we need to take them off. You need to be authentically you. In this episode, Jen Du Plessis talks with identity coach, trainer and consultant Sabastian Huynh. After surviving the Chinese mafia, Sabastian has channeled his energy into helping others achieve success. He shares insights on leadership, vulnerability and authenticity that everyone should know. Tune in and be inspired today.

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The mortgage is a hard business and it will continue to be hard. You need to condition your brain and be prepared for it. Jen Du Plessis talks with today’s guest Shashank Shekhar about being committed and shifting your mindset to succeed in the mortgage business. Shashank is a regular on the speaking circuit, with frequent keynote talks at mortgage, real estate, and small business events. In this episode, he talks about niche marketing, understanding your audience, and keeping the long game that will keep sustainability. Most importantly, he shares his secret in personal development. It’s not a tool or a strategy or a technique, but a fundamental shift in your mindset. He dives deep into this and helps us understand how we can create value while being our truest selves.

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The mortgage market has been slowing down these past years because of the COVID-19 pandemic. Listen to this episode if you want to know what can you expect from the market rates this coming 2022. Join your host Jen Du Plessis and her guest, Kevin Crichton, on the state of the market and the future of his company. Kevin is President and Chief Operating Officer of EMM Loans LLC. Discover the impact COVID had on the mortgage market. Learn why he prefers to wait out on buying investment properties for next year. Find out what Kevin’s company is aiming to do next year and more.

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Getting into the mortgage business or real estate, or even any business for that matter, and creating long-term wealth takes true accountability and self-discipline. Matt Bramow has been a lifetime athlete playing football and basketball through high school and college. He is now a Mortgage Loan Officer at Alterra Home Loans. Pulling from his experiences and discipline as an athlete, Matt has been able to educate himself with the skills and knowledge to grow his business. Today, he sits down with Jen Du Plessis in this engaging conversation about how he got from athletics into the mortgage space. Sharing some of the habits he brought into the business that are related to athletics, Matt also talks about leadership, scaling your business, value proposition, and building true relationships. 

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Your mindset drives everything you do in your personal life and business. Join your host Jen Du Plessis as he sits down for a conversation about the entrepreneurial mindset and more with Erik Allen. Erik was raised in a broken home, battled addictions, was jailed at 18, bankrupt at 21 only to turn everything around. As a young man, Erik found himself empty and tired of settling for less. After the feverish pursuit of the Holy Spirit, Erik decided to surrender and trust the one that would never let him down. In this episode, he shares his complicated childhood, how he emerged to be the wonderful person he ought to be, and how he handled struggles throughout his journey. He discusses how he navigated the world of podcasting and what he hangs in his vision wall to motivate him to do better each day.

Looking for some help? Jen is seeking individuals who would like to be featured as a panelist on the show for her Mortgage Lending Mastery Mastermind Series.Email [email protected] to get scheduled!

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Being stuck is time-consuming and could drain all the energy you have in you. It’s time to recharge yourself and recognize the opportunities that lie on the path that you should take. Join Jen Du Plessis and Dr. Rolanda Schmidt as they share powerful insights on implementing change, leadership management, and facing adversities. Dr. Ro is an author, management consultant, international speaker, and the CEO of Truth with Grace Consulting, which specializes in management consulting for corporations, academic and religious institutions. Faith is an action testimonial, and Dr. Rolanda explains how we could use that in our business and daily lives. With her mission to be a beacon of light to people, this episode is a great start for you to amplify your lives and grow!

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