In the IT world, and throughout life in general, there are always going to be jobs that no one else wants to do. They’re hard, time-consuming, and starting them might only lead to more problems and questions. But according to Jim Fowler, those are the jobs you always want to take. Jim is the CTO of Nationwide, and he says that by taking on those tough jobs, he was able to build skills to become a technology leader. He explains that, and discusses all the technology and innovation going on behind the scenes at Nationwide, on this episode of IT Visionaries. 

Key Takeaways

• Doing jobs nobody wants is a smart career move
• The term “digital transformation” is both overused and misunderstood
• Technology is a bridge to help you connect with and keep your promises to customers

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