Clinic owners: would you refund this patient… or fight back?

Dave Kittle, Tony Maritato, and Jimmy McKay tackle real clinic drama, broken PT education, and next-level content creation. From a patient threatening legal action over a $350 late-cancel fee… to Kim Kardashian flunking the bar… to recording 26 episodes in 48 hours it’s chaos, strategy, and insight packed into one wild ride.

If you’re a PT, clinic owner, or content creator, you’ll walk away sharper, and probably laughing.

Watch more from PT Pintcast →https://www.youtube.com/@PTPintcast

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EPISODE BREAKDOWN

[00:59] — Patient Cancellation and Threats

[01:33] — Kim Kardashian and the California Bar Exam

[02:58] — Debate on Education and Professional Training

[11:01] — Manual Therapy and Professional Associations

[12:43] — Content Creation Blitz

[15:30] — Evergreen Content Strategy

[18:45] — Pitching Ignite Lab

[22:53] — Final Thoughts and Future Plans

[29:01] — Unexpected Booth Opportunity

[29:36] — Challenges with Big Organizations

[30:15] — Marketing and Communication Strategies

[30:55] — Payment Preferences and Methods

[31:32] — Long Game vs. Quick Wins

[33:14] — Clinic vs. Association Marketing

[34:35] — Content Creation and Distribution

[43:15] — Client Dispute and Cancellation Policy

[50:13] — Handling Threats and Legal Concerns

[56:21] — Parting Shots

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Want to Connect with Dave?

Book a strategy call:

https://clarity.fm/davekittle/expertise/physical-therapy-merger-acquisitions-valuations-healthcare-marketing-sales

Thinking of selling your practice or partnering?

https://www.fieldmakergroup.com

Connect with Dave:

Email: [email protected]

Instagram: @davekittle https://www.instagram.com/davekittle/

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

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