Operators

Our 2026 Ecommerce Audit: Wins, Mistakes, Lessons & What’s Next


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“Whoever can spend the most money is going to win.”

Sean Frank (CEO, Ridge), Matt Bertulli (CEO, Pela Case & Lomi), Jason Panzer (President, HexClad), and Mike Beckham (CEO, Simple Modern) audit the first half of 2026. The focus is a sound ecommerce growth strategy for Q3 and Q4. No guests, no fluff. Just what worked, what blew up, and where they’re placing their bets.  

Amazon leads the conversation, with Sean up over 100% year over year on full assortment parity and Mike beating Liquid IV on a $4 blended CAC. Wholesale gets a harder look, with Sean holding a big-three PO and an 18-month runway to shelf. The group then pulls apart margin profile as a competitive weapon, why most consumable brands are quietly heading toward a reckoning, and what it takes to set a spending floor competitors cannot match.  

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Aftersell

https://9ops.co/4i3bb5

Richpanel

https://9ops.co/richpanel

Northbeam

https://www.northbeam.io/

Saras Analytics

https://bit.ly/4a3gzVv

Postscript

https://9ops.co/postscript

Operators Newsletter

https://9operators.com/

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OperatorsBy Sean Frank, Mike Beckham, Matt Bertulli, and Jason Panzer

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