In this engaging episode, host Audrey Neff welcomes back Maegen Kennedy PA-C for a part two discussion. Maegen, owner of Windermere Medical Spa & Laser Institute, shares her insights on scaling her business from one to three locations by the end of summer 2024, as well as tips for choosing the right location & real estate. Other key discussion topics include: -Diving into her unique training and hiring protocol for new injectors -Why open communication and setting realistic goals are essential for patient satisfaction and managing expectations -Tips and tricks for having a bulletproof before & after photo process in your practice -The art of saying "no" to patients and how to master the conversation -The importance of having a confident, yet calm presence in the treatment room with patients -Her expert advice around cannula vs. needle, using ultrasound, and so much more..