You've made the sale, but that's just the start of the journey! How can you offer exceptional customer service so that your customers rave about you to their friends? Today is the final part of our 4 part summer series where we talk about how to excel when it comes to boundaries and customer service.Time Stamps:00:04 - The Next Steps After the Sale01:35 - Setting Boundaries and Expectations in Customer Service12:00 - Surprise and Delight in Customer Service16:06 - Dealing with Difficult Customer Situations22:32 - Effective Customer Service Strategies

You've made the sale, but that's just the start of the journey! How can you offer exceptional customer service so that your customers rave about you to their friends? Today is the final part of our 4 part summer series where we talk about how to excel when it comes to boundaries and customer service. Time Stamps: 00:04 - The Next Steps After the Sale 01:35 - Setting Boundaries and Expectations in Customer Service 12:00 - Surprise and Delight in Customer Service 16:06 - Dealing with Difficult Customer Situations 22:32 - Effective Customer Service Strategies

Part 4 - Is your customer service up to scratch?

Are you a wedding business owner that wants to grow your business for success? 
You are in the right place as you tune into the UK's leading Wedding Industry podcast - winner of the 2025 best business category of the British Podcast Awards.
If you want to take your creative passion and turn it into a successful, profitable business doing what you love, you are in the right place. 

In the Wedding Pros who are ready to grow Podcast wedding business consultant and speaker Becca Pountney will share her expert tips and practical advice to help you find success. 

In this podcast you will find a mixture of actionable steps, guest experts and other wedding pros who want to share their journey with you. Get ready to laugh, cry and most of all get inspired to grow your dream wedding business.

Business

Entrepreneurship

Education

How To

Marketing

Are you a wedding business owner that wants to grow your business for success? You are in the right place as you tune into the UK's leading Wedding Industry podcast - winner of the 2025 best business category of the British Podcast Awards. If you want to take your creative passion and turn it into a successful, profitable business doing what you love, you are in the right place. In the Wedding Pros who are ready to grow Podcast wedding business consultant and speaker Becca Pountney will share her expert tips and practical advice to help you find success. In this podcast you will find a mixture of actionable steps, guest experts and other wedding pros who want to share their journey with you. Get ready to laugh, cry and most of all get inspired to grow your dream wedding business.

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Part 4 - Is your customer service up to scratch?

Part 4 - Is your customer service up to scratch?

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