In this conversation Mark and I discuss the challenge of establishing real clarity of the objectives that a person or group wants to set for themselves. We then discuss how easy it is for the leader to fall into the trap of letting them off the hook.

We discuss ways that leaders can lean into the discomfort of the difficult conversation by reframing the awkwardness as a 'duty' and an act of care rather than a point of conflict. We also explore how leaders can frame the expectations in terms of how people interact with each other to minimise conflict and create a 'high challenge - high support' environment.

Mark and I are available to support groups or individuals on their leadership and coaching excellence journey. Please reach out to [email protected] to shape a bespoke package.

You can get 25% discount to access Mark's online learning space to immerse yourself in all things PDS using this code PBNO25

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