Knowing when it’s time to hire additional physical therapy staff is a challenge we hear about a lot from the practices we work with.  If it’s not well thought out, you could wind up paying more in payroll than you are getting in return for the services being delivered. This is especially true when you are a new startup practice just starting out; you cannot afford to spend more money than you make. To combat this, you need a proven hiring system that tells you when and who you should hire based on the numbers. You should never be guessing or hoping that your new patient numbers will sustain the new physical therapist you just hired. You should be driving those numbers and hiring based off a sequential plan of growth that you are in control of. This week, we’ll dive into the strategy to know when to hire the next therapist that your practice can sustain that will contribute to the growth of your practice. 

In order to become a private practice among the top 10%, there are several factors that need to be met. These key factors of success cannot be attained without the right mindset.  This week, Brian is talking about the factors that make the top 10% of practices and what YOU as the physical therapy owner can do to reach those goals.  

Regardless of your industry, there are always challenges to overcome. As a Physical Therapy Private Practice owner, there are four common challenges that we see more often than the rest. One in particular is rarely confronted. Unfortunately this is often the root cause of all the other problems. Lack of leadership and what that means to your staff, yourself and your practice. This week on the podcast we’re talking about how to approach and conquer these challenges so that you never fall the effect of them again. 

How many times have you said to yourself: “there just aren’t enough hours in the day.” Or, wondered as 5pm rolls up, “where has the time gone?!” Turning our focus inward to ourselves, allows us to take greater responsibility for our group by first taking more responsibility for our own actions.

It’s easy to blame others for missteps and inconveniences, but they are the ones that you chose to work with, trained and allowed their actions to exist. If you place more time on being a better boss and CEO first, and then put forth well-thought out policies and procedures to train others on, then it comes down to holding them accountable. Unfortunately, too many physical therapy practices are so busy running the day to day functions of being productive and getting work done, that they are not proficient at working on their practice policies and procedures or on standardizing systems of operations. This gives your team better clarity and certainty so they can get their jobs done. Giving this direction and confidence to others goes a long way towards building your team and company culture.

If you want to be a successful startup, we always recommend starting with an office manager. Front desk is a huge gateway to your practice and the office manager should run that show (consider the front desk and office manager the gate keepers) and be the core of your front desk management system.  This week in our podcast, Brian discusses the benefits of this for your startup, but also how to create a culture of US for your practice, and how the front desk contributes to that.