PM Collective - The ART of Property Management

Send us Fan Mail

In this episode we sit down with Julie Crockett from API Solutions to explore her transformation from a full-time teacher and property investor to a highly successful buyer's agent. Julie’s journey, which began in 2002, underscores the critical importance of upskilling and leveraging local expertise for property managers. We uncover how these professionals, with their deep-rooted knowledge of tenant demands and property management intricacies, can seamlessly transition into buyer's agents and thrive in this evolving landscape.

Julie shares her insights into the growing demand for buyer's agents and the strategic advantages of having a dedicated professional manage all property needs. We talk about why property managers, valuers, and mortgage brokers are uniquely positioned to step into these roles—offering a fresh perspective on fostering stronger client loyalty and trust. Through Julie's experiences, listeners will better understand the industry's dynamics and the need for continuous learning and adaptability to market changes.

We discuss innovative approaches to expanding real estate services, such as establishing a separate buyer's agency within a sales office. Julie passionately highlights the significance of transparency and collaboration in the industry, encouraging professionals to seize new opportunities and think ahead. 

This podcast is sponsored by Property Insurance Plus.

The PIP Advantage for Landlord Insurance

Up to $70,000 contents cover included in our landlords policies

14 months cover for just 12 months premium  in your first year

Further discounts when you have three or more properties insured through PIP

24/7 Australia-wide claims service

Online Real Estate Agent Portal for easy access and management

This podcast is kindly sponsored by The Grout Guy. 

The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts.

Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!

Send us Fan Mail

Giselda Accinelli is the visionary Director of Property Management at M Motion Real Estate. Her journey from construction to property management is no doubt a passion-driven success. Her unique approach to educating landlords and tenants, coupled with her emphasis on clear communication, has allowed her to navigate the challenges of the industry and maintain long-term, rewarding relationships with property owners.

In our conversation, Giselda emphasizes that it’s far more than just financial transactions. She shares her belief in a personalized service where property owners are treated like friends, and their assets are managed with the utmost care. We explore the flexibility in work hours and the importance of trust and open communication in creating a fulfilling career. Giselda also tackles the often-overlooked aspects of property management, such as dealing with high turnover rates and the need for continuous professional development.

Giselda provides practical advice on preventing maintenance issues and offering financial solutions for landlords, underscoring the importance of education and proactive management. She highlights how staying informed about legislation and ongoing education is crucial for success in the real estate industry. 

I absolutely loved this chat! One of my favourite guests to date that I have interviewed

This podcast is sponsored by Property Insurance Plus.

The PIP Advantage for Landlord Insurance

Up to $70,000 contents cover included in our landlords policies

14 months cover for just 12 months premium  in your first year

Further discounts when you have three or more properties insured through PIP

24/7 Australia-wide claims service

Online Real Estate Agent Portal for easy access and management

This podcast is kindly sponsored by The Grout Guy. 

The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts.

Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!

Send us Fan Mail

SPOTLIGHT PODCAST HOSTED BY SHANNON WELCH FROM PROPERTY ASSIST.

Imagine having 24/7 real-time monitoring of smoke alarms and cutting-edge water leak detectors at your fingertips, ensuring tenant safety and protecting your investments. Anthony walks us through how Sensor's system provides instant alerts for tampering, low battery, and power outages, giving property managers and landlords unprecedented control and peace of mind. Learn how this game-changing technology not only streamlines compliance and risk mitigation but also brings significant insurance advantages, making it a must-have for modern property management.

Discover the affordable subscription plans that make this technology accessible, starting at just $14.99 per month, inclusive of a smart hub, smoke alarms, and water leak detectors. We delve into the broader scope of Sensor's offerings, from heat alarms to gas leak detectors, emphasizing their role in preventing disasters and ensuring top-notch tenant safety. Anthony shares insights on how automated systems can alleviate the workload of property managers, providing invaluable resources to keep them informed and efficient. Don't miss this insightful discussion that promises to make property management not just smarter, but safer and more effective.

This podcast is sponsored by Property Insurance Plus.

The PIP Advantage for Landlord Insurance

Up to $70,000 contents cover included in our landlords policies

14 months cover for just 12 months premium  in your first year

Further discounts when you have three or more properties insured through PIP

24/7 Australia-wide claims service

Online Real Estate Agent Portal for easy access and management

This podcast is kindly sponsored by The Grout Guy. 

The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts.

Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!

Send us Fan Mail

How does interstate legislation impact property management in Australia? Join us as we chat to Taylah & Darren from RT EDGAR about property laws between states, particularly in Victoria, with insights in how it affects the landlords, tenants and property managers. Learn about recent legislative changes, including increased loan rates and new safety requirements, and understand how these shifts complicate the landscape for property managers and landlords alike. 

We'll discuss the complex responsibilities that property managers face, focusing on compliance checks and safety standards. Discover why property managers cannot conduct these checks directly and why it’s crucial for property owners to ensure their properties meet stringent safety standards. Additionally, hear from Darren on the complexities introduced by increased land taxes in Western Australia and Victoria, and how these changes affect landlords financially. By comparing international practices, we'll explore how property management varies globally, particularly in how some US offices handle evictions.

Taylah shares insights on the impact of rising costs on property owners and renters, emphasizing opportunities for new investors despite increased expenses. With recent regulatory changes aiming to ensure compliance, Taylah and Darren provide valuable strategies for managing these pressures and the benefits of long-term property investment. 

This podcast is sponsored by Property Insurance Plus.

The PIP Advantage for Landlord Insurance

Up to $70,000 contents cover included in our landlords policies

14 months cover for just 12 months premium  in your first year

Further discounts when you have three or more properties insured through PIP

24/7 Australia-wide claims service

Online Real Estate Agent Portal for easy access and management

This podcast is kindly sponsored by The Grout Guy. 

The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts.

Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!

Send us Fan Mail

In this episode, we're bringing you the highlights and personal reflections from the AREC conference on the Gold Coast. Get ready to hear from first-time attendees Vanessa Naso from The Agency and Shannon Welch from Property Assist, who share their excitement and valuable insights. Their experiences, combined with our varied backgrounds in sales, leadership, and business ownership, provide a multifaceted look at the event, rating it a solid seven out of ten.

You'll hear about the emotional impact of motivational speakers and the enthusiasm necessary for success. Learn from our stories of trying new approaches, like experimenting with different fee schedules, and be inspired to take risks that could transform your business.

We also can't overlook the importance of dynamic speakers at events. Candid insights from high-profile personalities like Ryan Reynolds and Ryan Serhant shed light on balancing demanding careers with family life, offering validation for those striving for success. 

The podcast provides honest feedback on the event, what worked and what fell flat for us. We hope you enjoy the listen!

This podcast is sponsored by Property Insurance Plus.

The PIP Advantage for Landlord Insurance

Up to $70,000 contents cover included in our landlords policies

14 months cover for just 12 months premium  in your first year

Further discounts when you have three or more properties insured through PIP

24/7 Australia-wide claims service

Online Real Estate Agent Portal for easy access and management

This podcast is kindly sponsored by The Grout Guy. 

The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts.

Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!

Send us Fan Mail

Today, we're chatting with Tameka Smith from Tameka Smith Consulting about the real deal with industry awards. Tameka's going to share her personal insights on what these awards really mean—from the excitement and serious vibes they bring, to how they can change your team and help your business grow. It’s not just about getting a shiny trophy; it’s about what happens behind the scenes and the ethics involved in chasing these honors.

Tameka explains how getting nominated for an award can really pump up your team, sparking new ideas and driving everyone to push harder. But it's not all smooth sailing; it's about balancing pride with the pressure of being in the spotlight. Today’s talk isn’t just about winning; it’s about playing the game right and making sure your efforts stand for something bigger.

As we wrap up, Tameka will break down how to pick the awards that truly align with what your company stands for, and how to use these moments as a marketing boost. She’s also got the scoop on what’s next in the world of awards and how these changes could redefine the game. For those of you that have won loads, and those that are still yet to, we hope you enjoy this podcast that highlights the power of recognition and how celebrating success can make a lasting impact on your community.

This podcast is sponsored by Property Insurance Plus.

The PIP Advantage for Landlord Insurance

Up to $70,000 contents cover included in our landlords policies

14 months cover for just 12 months premium  in your first year

Further discounts when you have three or more properties insured through PIP

24/7 Australia-wide claims service

Online Real Estate Agent Portal for easy access and management

This podcast is kindly sponsored by The Grout Guy. 

The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts.

Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!

Send us Fan Mail

Kasey Lawrence from The Rental Network joins me to dissect the nuances of property management. From optimizing your office operations to the fine art of leasing management, we promise you'll walk away with a toolbox brimming with strategies to enhance satisfaction, profitability, and reduce liabilities. Experience firsthand the transformative power of systems, checklists, and proactive measures designed to pre-empt issues and align your team with your company's ethos.

The integration of new staff is an art form, and the tools of the trade are innovative and flexible. Discover how platforms like Loom and Workmetrics can revolutionize your team's induction process, paving the way for a seamless transition and a unified understanding of best practices. I'll share practical insights and tips I've learned to help you foster a dynamic and adaptable workplace that thrives on structured onboarding processes, setting the stage for long-term success.

Tune in as we explore the significance of office portfolio management and the role it plays in shaping the value of your real estate agency. Understand the pivotal importance of regular audits, portfolio health checks, and fee auditing, and how these best practices not only maintain standards but can also amplify your agency's valuation. Whether you're a veteran in the real estate game or aspiring to climb the ranks, this episode is an invaluable guide to mastering the complexities of property management and achieving excellence in every transaction.

To find out more about The Rental Network and how they can facilitate these workshops in your team get in contact with her today :)

This podcast is sponsored by Property Insurance Plus.

The PIP Advantage for Landlord Insurance

Up to $70,000 contents cover included in our landlords policies

14 months cover for just 12 months premium  in your first year

Further discounts when you have three or more properties insured through PIP

24/7 Australia-wide claims service

Online Real Estate Agent Portal for easy access and management

This podcast is kindly sponsored by The Grout Guy. 

The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts.

Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!

Send us Fan Mail

Ever wondered about the inner workings of strata management and the unique challenges they face? Aidan Gorjy from Lockhart Strata Management joins us to share his insights and experiences, diving straight into the heart of strata complexities. From his transition into the entrepreneurial world to the impact of his dedication to personalized service, Aidan’s narrative is not just enlightening; it's a testament to the delicate art of balancing multiple stakeholders. You'll get a feel for the nuanced interplay between property and strata managers, and discover why managing a council of owners requires a deft hand compared to addressing individual property concerns.

This episode isn't just about the challenges; it's also about the tools and procedures that make strata management tick. We uncover what property managers must have in their arsenal, such as scheme summaries, to confidently address maintenance disputes. Aidan offers a treasure trove of knowledge on how strata schemes vary, why fences and roofs can cause headaches, and how to streamline communication for repairs and reimbursements. The discussion even includes the sensitive area of breaching tenants, offering a peek into the delicate dance of authority and diplomacy that strata managers must perform.

As we round out this insightful conversation, the hot topic of strata bylaws and pet legislation takes center stage. With new changes afoot in Western Australia, we debate the implications for strata communities and the broader societal shift towards pet inclusion in residential living. The discussion is not only rich with differing perspectives on pets in strata complexes, but also shines a light on the importance of clear, modernized bylaws. Aidan and I dissect how property and strata managers must collaborate to maintain harmony within these diverse communities, ensuring that the living experience is peaceful for everyone, feathers and fur included. 

This podcast is sponsored by Property Insurance Plus.

The PIP Advantage for Landlord Insurance

Up to $70,000 contents cover included in our landlords policies

14 months cover for just 12 months premium  in your first year

Further discounts when you have three or more properties insured through PIP

24/7 Australia-wide claims service

Online Real Estate Agent Portal for easy access and management

This podcast is kindly sponsored by The Grout Guy. 

The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts.

Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!

Send us Fan Mail

Navigating the tricky waters of workplace dynamics is no small feat, especially when toxic behavior lurks beneath the surface. Join Joe Shannon from The Efficiency Co and me as we share our agency management experience with candid discussions on distinguishing a rough patch from persistent toxicity. We discuss the Maximizer Plan and discovery workshops, proven strategies that take on toxicity head-on, promoting healthier, more productive work environments. Discover how these approaches can reshape your team's culture, regardless of size, and why understanding the root of toxic behaviors can be a game-changer for your business.

Intergenerational tension in the workplace can feel like a battle of tradition versus innovation, with seasoned pros and eager newbies often at odds. In this episode, we explore the critical phases of team development and challenge the status quo by advocating for an inclusive culture-building approach. You'll hear about an employee's journey from resistance to embracing new systems, and how clear leadership, communication, and trust play a pivotal role in navigating change. Learn how your employees can contribute to shaping an office environment that's not only productive but also supportive and respectful of all.

Motivation in the workplace goes beyond the paycheck. In our conversation, we shine a light on verb-based values and their power to sculpt a strong, cohesive culture. We also discuss the necessity of leaders to engage in self-reflection and solicit staff feedback for personal growth. The episode wraps up with insights on the essence of teamwork and mutual support. Hear how fostering a supportive team environment can lead to better outcomes for everyone involved, from colleagues to clients. Tune in to arm yourself with the strategies needed to support your team personally and professionally, ensuring a thriving workplace culture.

This podcast is sponsored by Property Insurance Plus.

The PIP Advantage for Landlord Insurance

Up to $70,000 contents cover included in our landlords policies

14 months cover for just 12 months premium  in your first year

Further discounts when you have three or more properties insured through PIP

24/7 Australia-wide claims service

Online Real Estate Agent Portal for easy access and management

This podcast is kindly sponsored by The Grout Guy. 

The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts.

Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!

Send us Fan Mail

Ever wondered about going into property sales? Corrine from Ray White Beenleigh is nothing short of a juggernaut, embarking on a transition from a receptionist to the powerhouse of a property management department, and now, conquering the sales scene. This episode peels back the layers of Corrine's career evolution, providing a front-row seat to the tenacity it takes to break into real estate sales, especially when you're balancing the demands of motherhood and nurturing a side passion for crafting children's clothes. Our chat is great for motivation for anyone needing that extra push to chase after those seemingly elusive goals.

This episode is about why some agents swap the erratic tides of sales for the anchored shores of property management. Corrine underscores the art of leveraging a property management past to cut through the competition. This episode is a masterclass for property managers on the cusp of burnout, weighing the prospects of a sales domain switch—a move that could just be the defining moment of their career. So, buckle up for a ride along with Corrine as we unpack the resilience and strategic thinking that propels success in the real estate industry.

This podcast is kindly sponsored by The Grout Guy. 

The team at The Grout Guy are the leading experts in regrouting, waterproofing, and tiling services nationwide. Property managers find comfort in their 10-year waterproof warranty on all full shower regrouts.

Visit thegroutguy.com.au to rejuvenate your properties tiles and grout now!