When I first started in business, I made a ton of mistakes around policies. The biggest mistake I made, is that we really didn't have any. Anything that came up, I had to handle it and I thought it should be this way. I wanted to know what was happening so if there was an issue my team brought it to me. This resulted in endless decision making and massive decision making fatigue. Some days I was so exhausted I couldn't decide what I wanted for dinner. Can you relate? There are a lot of ways to offload decision making and get help. One of the most efficient and effective is to create policies in your company that allow your team to know how they should make decisions. If you don't have policies, it will cause a ton of challenges in your business. Your clients will not have a consistent experience. You will handle the same issue in different ways and that will cause incongruency. If too many issues come up at once and each one of them has to be decided, it will sell your business down and take away your momentum. Creating sound policies is one of the fastest ways to increase the pace that your business grows. Resources Mentioned: https://predictablebusinesssolutions.com