July 19, 2023

Power Women In Insurance: Combating Burnout In A Hard Market

24 minutes

In this episode of Power Women In Insurance, Teresa Kitchens discusses the top three tips to overcoming burnout.

Episode Highlights:

Teresa mentions that leaders should explore various options to overcome challenges and improve their team performance. (3:16)

Teresa explains that burnout is a deeper form of stress and that engaging in activities like volunteering and giving back to the community can help reset our souls and ignite a passion for meaningful community activities. (6:38)

Teresa discusses the importance of identifying and standardizing priorities within the team's work process to prevent burnout and improve productivity. (9:40)

Teresa encourages taking breaks when needed, evaluating current processes, and finding ways to improve them to combat burnout and enhance client satisfaction. (12:56)

Teresa mentions that by taking challenging moments and leveling up, companies can adapt and improve, and by matching industry trends and adapting to changes. (18:03)

Teresa suggests that to combat burnout, engage in activities like staying focused on your vision, delegating, and taking breaks to focus on the future and improve the agency and industry. (21:32)

Key Quotes:

“So take a break if you need to, watch your processes, your systems, whatever it is, think about how you can level up, okay? Work with your team on leveling up, okay? And then also look at what you can delegate, okay? Those are three huge starting points for being able to combat burnout.” - Teresa Kitchens

“If we can take these challenging moments, we can take just a little bit of time, level up, ask ourselves what doesn't work, then when the changes come down the road between claims, between the way that you know, companies operate, we will be further ahead, we will be matching, we will be better tomorrow than we are today.” - Teresa Kitchens

“Use this time to push forward. You need to take a little bit of a break, take a little bit of a break. Maybe you can clean cranky clients out of your book. Maybe that would help your team. But vision for the future and help your team to vision for the future, help them to feel like they're moving forward, making that agency better and your industry better for tomorrow because that is what we need to always be working on.” - Teresa Kitchens

Resources Mentioned:

Contact Teresa Kitchens

Sterling Insurance Group

...more

View all episodes

By Agency Intelligence

4.7

5050 ratings