There was a time when you were universally viewed as friends of the community. You were welcomed because people realized that you were there to help them. Sadly, that doesn’t seem to matter anymore. Violent physical attacks on EMS personnel are becoming more common, with new incidents being reported just about every day. So now we have to think about how to prevent those assaults. In Austin, Texas, they’re taking steps toward doing that. Here to explain more is Ernesto Rodriguez, the EMS chief for Austin-Travis County EMS.