This week on the Manager Track podcast, we're tackling a moment nearly every leader will face: receiving hard-to-hear feedback. Not the kind you can brush off or fix with a quick tweak, but the kind that hits a nerve, stirs up emotion, and sticks in your head.

What you do next matters more than you think. In this episode, Ramona walks through what happens in your brain when criticism lands, and why your reaction in the moment-and afterward-can shape how others see you as a leader, sometimes more than the behavior that led to the feedback in the first place.

You'll hear practical tools, exact phrases to use, and a clear framework to help you:

• Stay grounded in the moment, even when the feedback stings
• Turn a tough conversation into a growth opportunity
• Avoid common traps that quietly damage your reputation over time

Listen now on our Website, Spotify, Apple Podcasts, and YouTube.

— RESOURCES MENTIONED —

• Grab the free New Manager Toolkit mentioned in the episode: archova.org/freetoolkits
• Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Learn more at: http://archova.org/1on1-course
• Let us know what you think by sending an email to [email protected]
• Schedule a Leadership Strategy Call with Ramona HERE. 
• Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP

— OTHER EPISODES YOU MIGHT LIKE —

• Episode 214 - 3 Feedback Models Every Leadership Should Master
• Episode 129 - Creating a Feedback Culture - With Harrison Kim

— WHAT’S NEXT? —

Learn more about our leadership development programs, coaching and workshops at archova.org.

Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP

Want to better understand your leadership style and patterns? Take our free quiz to discover your Manager Archetype and learn how to play to your strengths and uncover your blind spots: archova.org/quiz

Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: archova.org/masterclass

Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and to our Spotify Page, and give your honest review. Thanks for your support of this show!

If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw

* Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.