* AAPEX Technician of the Year

* Article for AAPEX Magazine

* Value of Time

* ...maybe a little physics of time...

The show is sponsored by NAPA Auto Care napaautocare.com

NAPA Benefits Center: napabenefitscenter.com

NAPA Member Site: member.napaautocare.com

Email Matt: [email protected]

Diagnosing the Aftermarket A - Z YouTube Channel HERE

There’s no lack of discussion about this topic throughout the Aftermarket Radio Network, but it’s made such an impact on our business that we have to add in our thoughts. The thing that we’d implement… is EOS. The Entrepreneurial Operating System. EOS will fix nearly any problem in your business, and we’ll never run another business without it. Listen to hear why we’re so passionate about it!

Talking Points

• EOS: Entrepreneurial Operating System
• Core Values, Vision, 3 Year & 1 Year Goals, 10-Year, 
• L10, Departmental L10’s, Operational L10
• Firefighting, no more. 
• Can’t go on vacation? 
• EOS sets a plan, process and a place to look to and achieve. It empowers people. It creates team camaraderie and company culture. 
• How would we see EOS working in a shop? 
• Leadership
• Front of House (service advisors, customer service)
• Back of House (techs, parts, tools)
• Lots of shops are EOS Shops! Check out Barry Barrett (former shop owner, Sales Trainer, and EOS Implementor) on the ARN with Carm! 

How To Get In Touch

Group - Auto Repair Marketing Mastermind

Website - shopmarketingpros.com 

Facebook - facebook.com/shopmarketingpros 

Get the Book - shopmarketingpros.com/book

Instagram - @shopmarketingpros 

Questions/Ideas - [email protected] 

Lagniappe (Books, Links, Other Podcasts, etc)

• Traction Book
• Rocket Fuel Book
• EOS
• Watch EOS on the Aftermarket Radio Network

Thanks to our partner, RepairPal. Visit the Web HERE

What exactly does the term ownership really say to us when we see it describe a house that's currently on the market and being sold? Well, to me, it means that the individuals living there had been proud to have been home owners and once you see the house, you'll realize how proud they really were.

So, when someone says that a house shows "pride in ownership," we know that the homeowner has taken great care to maintain their house. Such as making sure that things are fixed as soon as they break, as opposed to years later when everything has begun to fall apart.

1. Satisfaction And Engagement

2. Satisfaction With Leaders:

3. A General Sense Of Fairness In The Organization

4. The Organization Is A Good Corporate Citizen:

5. Career Success, Growth And Development:

Having a strong sense of pride in the organization you work for may seem trivial, but it can do much to impact bottom-line results. Proud employees are less likely to quit, more likely to recommend the organization as a good place to work, and often do an excellent job of marketing company products to others. You’ll also be hearing a lot less of the infamous and telling statement, “It’s not in my job description.”

Coach Chris Cotton

AutoFix-Auto Shop Coaching

Visit Auto Shop Coaching website HERE.

940-400-1008

Email Chris: [email protected]

AutoLeap Link: https://bit.ly/3n5qW2M

Watch on YouTube

Key Talking Points 

Connect with the Podcast:

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Important Books

Check out today's partner:

Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

Personal Finance and Investing with Andy Bizub. This week Hunt is joined by Andy Bizub of Midwest Performance Cars to talk everything personal finance and investing.

• What are the big mistakes people make with their personal investing that can jeopardize liquidity and retirements?

• What should you be looking for an average return on your investment portfolio?

• Why is liquidity in your investments so important?

• What is on the horizon in the overall economy and how should that effect your investing strategies if at all?

The Show is sponsored by:

Shop-Ware on the web at getshopware.com

NAPA Auto Care Repair Shop of Tomorrow at https://repairshopoftomorrow.com

Hunt Demarest, CPA

Paar Melis and Associates – Accountants Specializing in Automotive Repair

Visit us Online : www.paarmelis.com

Email Hunt: [email protected]

Get a copy of my Book : Download Here

The number of awards available for auto repair shops to apply for can be overwhelming, but very few shops actually apply for them. Recognition for your shop or your staff brings many opportunities for marketing, showing appreciation, and more. Savvy shop owners will prioritize getting these awards, Listen as Kim and Brian talk about why.

Talking Points

• Every year there are multiple opportunities to take advantage of awards and scholarships. 
• VISION (MWACA)
• ASOG
• AAPEX (AUTO CARE ASSOCIATION)
• WOMEN IN AUTO CARE
• Why nominate yourself?
• You need help
• You do not have the budget to attend
• You want to show your team you are not afraid or too proud to take advantage of the offerings available
• Why nominate others?
• It’s the right thing to do.
• It fits into your core values.
• You want to recognize others for their contributions.
• How to prep?
• Start NOW. Start collecting the right types of information. 
• Photos
• Videos
• Testimonials
• Know your numbers
• Add all these to a Google Folder
• Pay attention to the awards/scholarships available throughout the year so you can be ready next time.
• You win. Now what?
• Tell the world.
• Don’t be too proud not to. 
• Share the great news.
• Social
• Write a blog about what it means to you
• Do a video sharing your gratitude/thanks
• Put it on display
• Celebrate with your team
• Write a press release

How To Get In Touch

Group - Auto Repair Marketing Mastermind

Website - shopmarketingpros.com 

Facebook - facebook.com/shopmarketingpros 

Get the Book - shopmarketingpros.com/book

Instagram - @shopmarketingpros 

Questions/Ideas - [email protected] 

Thanks to our partner, RepairPal. Visit the Web HERE