This is Part 2 of our interview with Jason Lally, the Chief Data Officer for the City and County of San Francisco.

[Listen to Part 1 here.]

In Part 1, Cindi and Jason talked about the kindness of data clarity and the power of a declarative mission statement. In this episode, Jason discusses making the government's data work for the people it serves, the key gateway to better communication, and how to turn problems into opportunities.

Key Takeaways:

• Improving communication. Part of becoming a better communicator is just listening to what people don't understand and then figuring out a different way to explain it. And if you're trying to turn problems into opportunities, communicating one on one or in smaller groups allows everyone present to contribute to solving the problem which builds trust between them for the success of future efforts.
• Making data work for the people: Government data has the power to transform the services citizens experience, and can improve numerous facets of the lives of citizens.

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The Data Chief is presented by our friends at ThoughtSpot. Searching through your company’s data for insights doesn’t have to be complicated. With ThoughtSpot, anyone in your organization can easily answer their own data questions, find the facts, and make better, faster decisions. Learn more at thoughtspot.com. 

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For full show notes and more, go to thedatachief.com.

Hear more from Cindi Howson here. Sponsored by ThoughtSpot.