In this episode of the Titans of Scale Podcast, Robin Robins sits down with Bruce Gibbs, Founder & President of GFI Digital, to unpack how he grew his company from just four employees and $1M in revenue to over 410 employees, $140M+ total revenue, and a $40M MSP division.

Bruce shares the hard-earned lessons of building one of the most successful privately held copier and MSP companies in the country, including:

• How he transitioned from copiers and printers into managed services
• Why cold calling still works (and how 60 sales reps keep growth steady)
• His approach to hiring, developing, and retaining top IT engineers & managers
• The leadership mistakes he made—and the culture shifts that fueled growth
• Where the MSP industry is heading in the next 5 years and how to stay ahead

If you’re an MSP owner, IT business leader, or entrepreneur looking to scale smarter, sell more, and build a winning culture, this interview is packed with insights you won’t want to miss.

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