Damn Good Interior Designer

Season 3 Ep 72: DESIGNER DRAMA - You cannot legislate good behavior


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Our Asked and Answered segments have done so well we also noticed a common theme scrolling through social media that needed its own segment - introducing 'Designer Drama: Is it the client or is it us?'! These episodes will take on topics that seem to be hot buttons for designers. Want to learn Cheryl's take? Listen in!

In this episode Cheryl takes on the growing trend of designers putting every client behavior, boundary, and communication issue into their contracts. She breaks down why legal protection and client leadership are not the same thing, and why a contract cannot fix poor onboarding, weak expectations, or a bad-fit client.

This episode is a sharp reminder that your contract should support your business, not become the way you manage every client relationship. Don't be afraid to look at what is really happening underneath the drama. Is the client actually the problem, or have you as the business owner failed to set the right expectations?

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Each workshop is designed to stand alone — so you can choose the topics that matter most right now — while still connecting to the bigger picture of building a profitable, sustainable design business.

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ABOUT US:

Cheryl Clendenon is the host of The Damn Good Designer Podcast and an award-winning interior designer, writer, and business coach with 26 years of full-time industry experience. With a prior career in media and radio sales, she brings a rare blend of creative thinking and business acumen to the design world. Cheryl was named KBB Person of the Year in 2021, is a nationally published industry voice with a monthly column in Home Accents Today, and regularly speaks on pricing, scope, process, and profitability. Known for her fast pace, contrarian instincts, and practical insight, Cheryl helps established design firms build stronger businesses and define success on their own terms.

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Damn Good Interior DesignerBy Cheryl Kees Clendenon and Liz Lapan

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