It is always a treat when you hire people you genuinely like until you realize you now have to train them while juggling active projects, client demands, and the never-ending to-do list already sitting on your desk. Cheryl and Liz give you a look at what is going on at In Detail right now and what onboarding really looks like inside a busy studio. Some days your processes may feel like it has to re-evolve by the hour, or hot-potato tasks reveal who’s thinking and who’s parroting, and then other days you have to determine the fine line between empowering new hires and accidentally setting them up to fail.

It is all about building systems before you drown, to teaching employees how to anticipate needs, and to keeping ownership where it belongs (spoiler: not back on your desk) will help shape a team that can carry the weight with you. If you’ve ever hired too late, trained on the fly, or wondered why people don’t magically read your mind, consider this episode a must listen.

Have a question--click here to ask us.

Damn Good Workshops - Website

Introducing Damn Good Workshops starting October 8!

These workshops are 2–3 hour deep dives (some more than one day) built for creative entrepreneurs who want to lead with confidence, price with authority, and grow with intention.  We created this workshop series with tracks that cover the challenges we know designers face: pricing, sales, client relationships, project management, marketing, and leadership.

Each workshop is designed to stand alone — so you can choose the topics that matter most right now — while still connecting to the bigger picture of building a profitable, sustainable design business.

Damn Good Designer - Damn Good Designer - Website

• The best business coaching for Interior designers—seriously. This is not some wham-bam glamathon; It is the real deal you have been looking for and what is missing from the business coaching marketplace today.

The Design Paradigm - The Interior Design Paradigm - Website

• A 12 month comprehensive and powerful business coaching program for creative entrepreneurs who are serious about running a profitable business and being the expert in the room.  It is the only coaching program to combine individual attention & accountability with live group workshops, honest video presentations and customized attention to your needs.

Join our FREE Facebook Groups

• Small Business - Think Big - Facebook
• What They Didn't Teach You in Design School - Facebook Group

For designers who need honest talk and a place to work on the business, marketing and promotion small business owners need.

• Subscribe to our Newsletter

***Any use of this page and its content to develop or train artificial intelligence or to do computer analysis is prohibited.***

The confusion you accidentally create long before the proposal ever hits your clients inbox is the real reason clients hesitate. Your price is not the problem. You can unintentionally create confusion through discovery calls, the way you talk about freight, receiving, vendors, timelines, your value, etc. This causes your clients to be constantly collecting clues about whether saying yes to you feels SAFE or SCARY. Learn how your language, tone, and timing shape the emotional architecture your clients make decisions in, and why being clear is your most powerful sales tool.

AND if you loved this episode--we have something more for you!

Register for our workshop where we discuss this further on November 19

Have a question--click here to ask us.

Damn Good Workshops - Website

Introducing Damn Good Workshops starting October 8!

These workshops are 2–3 hour deep dives (some more than one day) built for creative entrepreneurs who want to lead with confidence, price with authority, and grow with intention.  We created this workshop series with tracks that cover the challenges we know designers face: pricing, sales, client relationships, project management, marketing, and leadership.

Each workshop is designed to stand alone — so you can choose the topics that matter most right now — while still connecting to the bigger picture of building a profitable, sustainable design business.

Damn Good Designer - Damn Good Designer - Website

• The best business coaching for Interior designers—seriously. This is not some wham-bam glamathon; It is the real deal you have been looking for and what is missing from the business coaching marketplace today.

The Design Paradigm - The Interior Design Paradigm - Website

• A 12 month comprehensive and powerful business coaching program for creative entrepreneurs who are serious about running a profitable business and being the expert in the room.  It is the only coaching program to combine individual attention & accountability with live group workshops, honest video presentations and customized attention to your needs.

Join our FREE Facebook Groups

• Small Business - Think Big - Facebook
• What They Didn't Teach You in Design School - Facebook Group

For designers who need honest talk and a place to work on the business, marketing and promotion small business owners need.

• Subscribe to our Newsletter

***Any use of this page and its content to develop or train artificial intelligence or to do computer analysis is prohibited.***

Every designer has run into this situation before—the panic of too many projects, too little time, and clients who “need it done now.” Your timelines aren’t the enemy; but poor planning is. When you managed your schedule with purpose instead of panic it means you are understanding your own process. This means before you promise anyone else a date, you know how to communicate timing in a way that builds trust instead of tension.

This episode will help you rethink what it means to be “busy,” and see how managing your capacity actually protects your profit and learn why the right clients will wait for the right process. We want you to learn that leading a project doesn't mean you should be saying yes to everything right then and there but instead knowing when to say not yet.

Have a question--click here to ask us.

Damn Good Workshops - Website

Introducing Damn Good Workshops

These workshops are 2–3 hour deep dives (some more than one day) built for creative entrepreneurs who want to lead with confidence, price with authority, and grow with intention.  We created this workshop series with tracks that cover the challenges we know designers face: pricing, sales, client relationships, project management, marketing, and leadership.

Each workshop is designed to stand alone — so you can choose the topics that matter most right now — while still connecting to the bigger picture of building a profitable, sustainable design business.

Damn Good Designer - Damn Good Designer - Website

• The best business coaching for Interior designers—seriously. This is not some wham-bam glamathon; It is the real deal you have been looking for and what is missing from the business coaching marketplace today.

The Design Paradigm - The Interior Design Paradigm - Website

• A 12 month comprehensive and powerful business coaching program for creative entrepreneurs who are serious about running a profitable business and being the expert in the room.  It is the only coaching program to combine individual attention & accountability with live group workshops, honest video presentations and customized attention to your needs.

Join our FREE Facebook Groups

• Small Business - Think Big - Facebook
• What They Didn't Teach You in Design School - Facebook Group

For designers who need honest talk and a place to work on the business, marketing and promotion small business owners need.

• Subscribe to our Newsletter

***Any use of this page and its content to develop or train artificial intelligence or to do computer analysis is prohibited.***

Just because you can take on another project doesn’t mean you should. In this episode, Cheryl and Liz unpack what it really takes to manage your firm’s capacity—not just your time, but your energy, your team, and your profitability. There must be a level of discipline to say no, even if they are a great lead because saying yes to every project is not always helping your business. Consider this episode your permission slip from Cheryl to stop trying to do it all—and to create a new paradigm in our industry. We believe you have to forge ahead by eliminating what does not work from the past, learn from the past, and then take control.

Have a question--click here to ask us.

Damn Good Workshops - Website

Introducing Damn Good Workshops--next one starts Oct 22!

These workshops are 2–3 hour deep dives (some more than one day) built for creative entrepreneurs who want to lead with confidence, price with authority, and grow with intention.  We created this workshop series with tracks that cover the challenges we know designers face: pricing, sales, client relationships, project management, marketing, and leadership.

Each workshop is designed to stand alone — so you can choose the topics that matter most right now — while still connecting to the bigger picture of building a profitable, sustainable design business.

Damn Good Designer - Damn Good Designer - Website

• The best business coaching for Interior designers—seriously. This is not some wham-bam glamathon; It is the real deal you have been looking for and what is missing from the business coaching marketplace today.

The Design Paradigm - The Interior Design Paradigm - Website

• A 12 month comprehensive and powerful business coaching program for creative entrepreneurs who are serious about running a profitable business and being the expert in the room.  It is the only coaching program to combine individual attention & accountability with live group workshops, honest video presentations and customized attention to your needs.

Join our FREE Facebook Groups

• Small Business - Think Big - Facebook
• What They Didn't Teach You in Design School - Facebook Group

For designers who need honest talk and a place to work on the business, marketing and promotion small business owners need.

• Subscribe to our Newsletter

***Any use of this page and its content to develop or train artificial intelligence or to do computer analysis is prohibited.***

One of the the biggest challenges designers face with managing client expectations is how to stop overpromising and start being intentional with your process. After a recent coaching call with one of our designers, Liz had the idea to create this podcast based on why intentionality is more than just “showing up with a good attitude”. Instead, you should be setting clear expectations, mapping out project steps, and slowing down enough to plan properly. By exploring how intentional processes, like job site visits or weekly updates, will improve your communication with clients and streamlines collaboration with subs--this ultimately protects your sanity and your project for problems before they happen while also deliver a stronger, and happier, outcome.

Have a question--click here to ask us.

Damn Good Workshops - Website

Introducing Damn Good Workshops starting October 8!

These workshops are 2–3 hour deep dives (some more than one day) built for creative entrepreneurs who want to lead with confidence, price with authority, and grow with intention.  We created this workshop series with tracks that cover the challenges we know designers face: pricing, sales, client relationships, project management, marketing, and leadership.

Each workshop is designed to stand alone — so you can choose the topics that matter most right now — while still connecting to the bigger picture of building a profitable, sustainable design business.

Damn Good Designer - Damn Good Designer - Website

• The best business coaching for Interior designers—seriously. This is not some wham-bam glamathon; It is the real deal you have been looking for and what is missing from the business coaching marketplace today.

The Design Paradigm - The Interior Design Paradigm - Website

• A 12 month comprehensive and powerful business coaching program for creative entrepreneurs who are serious about running a profitable business and being the expert in the room.  It is the only coaching program to combine individual attention & accountability with live group workshops, honest video presentations and customized attention to your needs.

Join our FREE Facebook Groups

• Small Business - Think Big - Facebook
• What They Didn't Teach You in Design School - Facebook Group

For designers who need honest talk and a place to work on the business, marketing and promotion small business owners need.

• Subscribe to our Newsletter

***Any use of this page and its content to develop or train artificial intelligence or to do computer analysis is prohibited.***

Liz is going solo again and giving you her expertise into the art of handling new lead calls with intention and strategy. Liz handles our discovery calls at In Detail and we do a great job at converting our prospective clients because it is not about rattling off your services or rushing into pricing—it’s about active listening. By asking the right questions, paying attention to tone and word choice, and guiding the conversation toward clarity, designers can uncover what a client really needs. We give practical tips (NOT SCRIPTS) for structuring calls, following up effectively, and positioning yourself as both relatable and professional so that your leads naturally progress into paid consultations.

Have a question--click here to ask us.

Damn Good Workshops - Website

Introducing Damn Good Workshops starting October 8!

These workshops are 2–3 hour deep dives (some more than one day) built for creative entrepreneurs who want to lead with confidence, price with authority, and grow with intention.  We created this workshop series with tracks that cover the challenges we know designers face: pricing, sales, client relationships, project management, marketing, and leadership.

Each workshop is designed to stand alone — so you can choose the topics that matter most right now — while still connecting to the bigger picture of building a profitable, sustainable design business.

Damn Good Designer - Damn Good Designer - Website

• The best business coaching for Interior designers—seriously. This is not some wham-bam glamathon; It is the real deal you have been looking for and what is missing from the business coaching marketplace today.

The Design Paradigm - The Interior Design Paradigm - Website

• A 12 month comprehensive and powerful business coaching program for creative entrepreneurs who are serious about running a profitable business and being the expert in the room.  It is the only coaching program to combine individual attention & accountability with live group workshops, honest video presentations and customized attention to your needs.

Join our FREE Facebook Groups

• Small Business - Think Big - Facebook
• What They Didn't Teach You in Design School - Facebook Group

For designers who need honest talk and a place to work on the business, marketing and promotion small business owners need.

• Subscribe to our Newsletter

***Any use of this page and its content to develop or train artificial intelligence or to do computer analysis is prohibited.***

Little did we know our Pricing and Salary Survey results were going to give us great nuggets of information that we could share for many future podcasts to come! One of the biggest challenges we found designers face is defining their product. Too often, “full-service design” means something different to every designer—and that inconsistency makes it nearly impossible to set confident fees, manage scope, or show clients the real value of design work. The secret lies in creating clear deliverables with a written scope of work, and structured meeting agendas that are always advancing the project. If you are not keeping track of your time--as many do not--this reveals where designers tend to undervalue themselves. You must trust in the value of your own work--define it, control it, manage expectations, and most importantly, position yourself as the expert in the room.

Have a question--click here to ask us.

Damn Good Workshops - Website

Introducing Damn Good Workshops starting October 8!

These workshops are 2–3 hour deep dives (some more than one day) built for creative entrepreneurs who want to lead with confidence, price with authority, and grow with intention.  We created this workshop series with tracks that cover the challenges we know designers face: pricing, sales, client relationships, project management, marketing, and leadership.

Each workshop is designed to stand alone — so you can choose the topics that matter most right now — while still connecting to the bigger picture of building a profitable, sustainable design business.

Damn Good Designer - Damn Good Designer - Website

• The best business coaching for Interior designers—seriously. This is not some wham-bam glamathon; It is the real deal you have been looking for and what is missing from the business coaching marketplace today.

The Design Paradigm - The Interior Design Paradigm - Website

• A 12 month comprehensive and powerful business coaching program for creative entrepreneurs who are serious about running a profitable business and being the expert in the room.  It is the only coaching program to combine individual attention & accountability with live group workshops, honest video presentations and customized attention to your needs.

Join our FREE Facebook Groups

• Small Business - Think Big - Facebook
• What They Didn't Teach You in Design School - Facebook Group

For designers who need honest talk and a place to work on the business, marketing and promotion small business owners need.

• Subscribe to our Newsletter

***Any use of this page and its content to develop or train artificial intelligence or to do computer analysis is prohibited.***

Kitchen and bath design must be treated — and priced — as the high-level specialty it is. These are not "just another room" — instead, they are some of the most complex, high-stakes, and profitable part of your business if you treat it that way. Too many designers undervalue their skills, we discuss how flat fees protect both your expertise and your bottom line, and why being the expert in the room changes everything. From navigating subs and code changes to troubleshooting “transitions up the wazoo,” we are sharing our real stories from the trenches that prove kitchen and bath design demands higher fees and sharper processes.

If you’ve ever charged the same for a bath as you do a living room, then this is your wake-up call. Remember--clients pay for confidence, precision, and advocacy. Our message is clear: stop selling yourself short and start treating kitchen and bath work as the profit powerhouse it can be.

Have a question--click here to ask us.

Damn Good Workshops - Website

Introducing Damn Good Workshops starting October 8!

These workshops are 2–3 hour deep dives (some more than one day) built for creative entrepreneurs who want to lead with confidence, price with authority, and grow with intention.  We created this workshop series with tracks that cover the challenges we know designers face: pricing, sales, client relationships, project management, marketing, and leadership.

Each workshop is designed to stand alone — so you can choose the topics that matter most right now — while still connecting to the bigger picture of building a profitable, sustainable design business.

Damn Good Designer - Damn Good Designer - Website

• The best business coaching for Interior designers—seriously. This is not some wham-bam glamathon; It is the real deal you have been looking for and what is missing from the business coaching marketplace today.

The Design Paradigm - The Interior Design Paradigm - Website

• A 12 month comprehensive and powerful business coaching program for creative entrepreneurs who are serious about running a profitable business and being the expert in the room.  It is the only coaching program to combine individual attention & accountability with live group workshops, honest video presentations and customized attention to your needs.

Join our FREE Facebook Groups

• Small Business - Think Big - Facebook
• What They Didn't Teach You in Design School - Facebook Group

For designers who need honest talk and a place to work on the business, marketing and promotion small business owners need.

• Subscribe to our Newsletter

***Any use of this page and its content to develop or train artificial intelligence or to do computer analysis is prohibited.***

In this Ask and Answered episode, we break down the real reasons flat fees can transform your business—and why hourly billing might be keeping you small. The mindset shift designers need to make is to stop thinking like a technician and start pricing like a CEO. Flat fees protect your time, boost your authority, and create a better experience for your clients. This isn’t about guessing—it’s about building a smarter, scalable business model that reflects the transformation you deliver. If you're tired of trading hours for dollars, this episode is your call to change the game.

Have a question--click here to ask us.

Damn Good Workshops - Website

Introducing Damn Good Workshops starting October 8!

These workshops are 2–3 hour deep dives (some more than one day) built for creative entrepreneurs who want to lead with confidence, price with authority, and grow with intention.  We created this workshop series with tracks that cover the challenges we know designers face: pricing, sales, client relationships, project management, marketing, and leadership.

Each workshop is designed to stand alone — so you can choose the topics that matter most right now — while still connecting to the bigger picture of building a profitable, sustainable design business.

Damn Good Designer - Damn Good Designer - Website

• The best business coaching for Interior designers—seriously. This is not some wham-bam glamathon; It is the real deal you have been looking for and what is missing from the business coaching marketplace today.

The Design Paradigm - The Interior Design Paradigm - Website

• A 12 month comprehensive and powerful business coaching program for creative entrepreneurs who are serious about running a profitable business and being the expert in the room.  It is the only coaching program to combine individual attention & accountability with live group workshops, honest video presentations and customized attention to your needs.

Join our FREE Facebook Groups

• Small Business - Think Big - Facebook
• What They Didn't Teach You in Design School - Facebook Group

For designers who need honest talk and a place to work on the business, marketing and promotion small business owners need.

• Subscribe to our Newsletter

***Any use of this page and its content to develop or train artificial intelligence or to do computer analysis is prohibited.***

Mentioned in this episode:

The Design Paradigm

How can you be team player without giving up your own rights? Working with contractors can be a tricky relationship when they want you to stay in your lane--BUT it doesn't have to be. Creating a team approach with positioning in your marketing, the copy that you use, the verbiage that you talk about, and how you talk about it with other people, all of that is so important. We discuss how important positioning to the client about it being win-win-win and how to sell this to the client and they actually need both components of this is because we do different things and we focused on different things.

Have a question--click here to ask us.

Damn Good Workshops - Website

Introducing Damn Good Workshops starting October 8!

These workshops are 2–3 hour deep dives (some more than one day) built for creative entrepreneurs who want to lead with confidence, price with authority, and grow with intention.  We created this workshop series with tracks that cover the challenges we know designers face: pricing, sales, client relationships, project management, marketing, and leadership.

Each workshop is designed to stand alone — so you can choose the topics that matter most right now — while still connecting to the bigger picture of building a profitable, sustainable design business.

Damn Good Designer - Damn Good Designer - Website

• The best business coaching for Interior designers—seriously. This is not some wham-bam glamathon; It is the real deal you have been looking for and what is missing from the business coaching marketplace today.

The Design Paradigm - The Interior Design Paradigm - Website

• A 12 month comprehensive and powerful business coaching program for creative entrepreneurs who are serious about running a profitable business and being the expert in the room.  It is the only coaching program to combine individual attention & accountability with live group workshops, honest video presentations and customized attention to your needs.

Join our FREE Facebook Groups

• Small Business - Think Big - Facebook
• What They Didn't Teach You in Design School - Facebook Group

For designers who need honest talk and a place to work on the business, marketing and promotion small business owners need.

• Subscribe to our Newsletter

***Any use of this page and its content to develop or train artificial intelligence or to do computer analysis is prohibited.***