Seller Performance Solutions

Seller Performance Solutions

By Chris McCabeBusinessEntrepreneurship
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Seller Performance Solutions episodes

  • How to Fix Variations Not Merging Reviews
    Amazon sellers are constantly navigating through a maze of challenges to ensure their products stand out on the platform. One issue consistently resurfaces to perplex and frustrate sellers: ASIN variation families and their seemingly mysterious behaviors, especially when it comes to merging reviews. In this episode, Chris McCabe & Leah McHugh delve into the perplexing issue of ASIN variation families not merging reviews as they should while also unpacking the nuanced difficulties sellers face— ranging from disappearing reviews to the mismanagement of variation families.
    18 min
  • AI vs The People
    As online marketplaces evolve, the reliance on automated systems for compliance and product listing management has grown exponentially. Yet, this technological advance brings its own set of challenges. Sellers find themselves at the mercy of algorithms that, while efficient, can sometimes miss the mark. In this episode, Chris & Leah dive into the strategies that successful sellers are employing to not just cope with but thrive amidst these unprecedented challenges.
    17 min
  • Takeways from Prosper 2024
    The Prosper Show 2024 in Las Vegas served as a melting pot for Amazon sellers, brand owners, and industry experts, coming together to exchange knowledge, strategies, and experiences in navigating the Amazon marketplace. In this episode, Chris and Leah shed light on the pivotal conversations and think tank sessions that took place, focusing on the challenges and innovative solutions proposed by sellers and brand owners.
    20 min
  • How to dispute restricted products with Seller Performance
    Compliance on Amazon has always been a challenge. But lately, sellers are facing a new trend: restricted product suspensions morphing into full-blown account suspensions, leaving many sellers wondering, what's the deal with these sudden shifts in Amazon's enforcement tactics? In this episode, Chris and Leah dissect the intricacies of product restrictions and the uphill battle of disputing them.
    17 min
  • You aren't authorized to sell your own brand
    Amazon sellers are encountering an increasing array of challenges when it comes to listing and selling their own products. A rising trend has been observed where sellers, despite being brand owners, are facing restrictions and even deactivations for products they rightfully own. In this episode, Chris and Leah dissect the confusing messages from Amazon, the hurdles in product compliance, and the baffling interactions with Account Health Services.
    14 min
  • When Amazon Sellers Should be Scared
    It's time to debunk the prevalent myth of effortless success on Amazon. The misleading allure of quick gains can often overshadow the importance of building a sustainable and compliant business. The truth is, focusing solely on sales and neglecting the operational and compliance aspects of selling can lead to detrimental consequences. In this episode, Chris and Leah delve into the critical aspects of compliance, policy awareness, and the potential risks that lie beneath the surface of the facade of quick and passive income.
    13 min
  • Do Your Job
    One pressing issue currently surfacing is the increased difficulty in dealing with account health services. Many sellers have expressed frustration, highlighting a trend of receiving unhelpful, conflicting, or even rude responses from representatives. In this episode, Chris & Leah delve into the growing frustration among Amazon sellers regarding these unpleasant experiences & practical strategies to effectively navigate them.
    16 min
  • Consultants Make Mistakes Too
    Recently, there has been a growing concern over the mistakes made by consultants in the Amazon space, leading to significant financial losses, wasted time, and increased difficulties in resolving issues. In this episode, Chris and Leah provide insights into how sellers can effectively vet and collaborate with consultants, ensuring that they make informed decisions and avoid costly errors.
    17 min
  • Losing the Buy Box to Wrong Competitive External Prices
    The start of 2024 has brought to light an intriguing issue for Amazon sellers: the flawed operation of Amazon's pricing algorithms. These algorithms, originally designed to match products with competitive external prices, are causing considerable challenges for sellers due to erroneous product matches In this episode, Chris and Leah explore how these algorithmic errors can lead to sellers losing the coveted 'buy box', and examine the broader implications on fair pricing policies and seller strategies.
    13 min
  • Important Updates for 2024
    As we begin 2024, we look back on the most popular topics discussed in the last year.
    Amazon experts Leah McHugh and Chris McCabe provide important updates for sellers and predict what they can expect to see this year.
    19 min

About Seller Performance Solutions

From the publisher's feed

This is the definitive podcast that covers performance and policy teams from the perspective of a former Seller Performance team member, and former Amazon employee Chris McCabe. Leah McHugh nails down analysis of listing compliance violations and presents viable solutions to troubleshoot product takedowns.

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