Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! www.servicebusinessmastery.com.

In this episode, we sit down with Tom Peregrino, President at Service Nation, Jim Hinshaw the vice President at Service Nation & Chris Michel the training Director at Service Nation, three seasoned professionals in the HVAC and service business industry.

They share their extensive experience in business leadership, team management, and the importance of strategic planning for business growth. They also highlight the value of networking and learning opportunities at industry events like the upcoming Service World Expo 2024.

In this episode, here's what you can expect to learn:

• The benefits of attending industry expos and how to maximize your experience.

• Effective strategies for scaling your service business.

• Leadership and team management tips from seasoned professionals.

• How to implement actionable business strategies and foster a culture of growth.

• The role of networking and continuous education in achieving long-term business success.

If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably 😉) Links & References:

• Jim Hinshaw

• Chris Michel

• Service Nation

This episode is kindly sponsored by:

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• Rilla

• Service World Expo

Connect with us!

• Tersh Blisset

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT

• Zyra Talk

Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! www.servicebusinessmastery.com.

In today's episode, we are excited to have Julian Scadden, CEO of Nexstar Network, as our special guest! 🚀✨

Julian shares his extensive experience in the service industry and how Nexstar Network helps businesses excel with proven strategies for growth and success. 💼🔧

In this episode, here's what you can expect to learn:

• How Nexstar Network supports home service businesses in adapting to new technologies and industry changes.

• The critical role of maintaining consistent business principles amidst rapid technological advancements.

• Insights into the upcoming Super Meeting and what attendees can expect to gain from participating.

• Strategies for leveraging technology to enhance operational efficiency and customer service in home service businesses.

• The importance of being selective about adopting new technologies and partnering with trusted advisors.

If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably 😉)

Links & References:

• Julian Scadden

• Nexstar Network

This episode is kindly sponsored by:

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• Rilla

• Service World Expo

Connect with us!

• Tersh Blisset

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT

• Zyra Talk

Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! www.servicebusinessmastery.com.

In this episode, we're thrilled to feature Joe Crisara, America's HVAC, Plumbing & Electrical Contractor "Service Sales Coach" and author of the impactful book What Should We Do? 📚✨

Joe has dedicated his career to transforming the service industry with his innovative sales strategies, helping contractors across the nation double their profits and elevate their businesses. 💡🔧🚀

In this episode, here's what you can expect to learn:

• The origin and impact of Joe Crisara's famous phrase, "What Should We Do?"

• How to overcome financial challenges in your business by offering strategic choices to customers.

• The importance of taking consistent action and learning from every outcome.

• Why contractors should consider writing a book or starting a podcast to build credibility.

• The role of mentors in achieving long-term business success.

If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably 😉) Links & References:

• Joe Crisara

This episode is kindly sponsored by:

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• Rilla

• Service World Expo

Connect with us!

• Tersh Blisset

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT

• Zyra Talk

Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! www.servicebusinessmastery.com.

In this episode, we sit down with Chris Lollini, the founder of Reputation Igniter, who brings his wealth of experience in digital marketing, particularly for HVAC and home service businesses.

Chris's leadership, Reputation Igniter has become a go-to resource for enhancing online presence through effective reputation management strategies.

In this episode, here's what you can expect to learn:

• The evolution and benefits of focusing on online reputation management.
• Key strategies for simplifying digital marketing for small businesses.
• The significance of maintaining an active and positive Google Business Profile.
• How to foster customer relationships that lead to consistent positive reviews.
• The role of simplicity and focus in achieving long-term business success.

If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably 😉) Links & References:

• Chris Lollini
• Reputation Igniter

This episode is kindly sponsored by:

• Sera
• UpFrog
• CallRail
• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
• MarketStorm
• Rilla
• Service World Expo

Connect with us!

• Tersh Blisset
• Josh Crouch

Join the Service Business Mastery Facebook group for more updates!

Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic
• StreamYard
• IfTTT
• Zyra Talk

Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! www.servicebusinessmastery.com.

In this episode, we're excited to welcome Brad Hone, Senior Vice President of Sales at Air Scrubber. 🌬️🌟

Under Brad's leadership, Air Scrubber has become renowned for its innovative air purification solutions, improving indoor air quality and promoting healthier living spaces. 🏠🌿✨

In this episode, here's what you can expect to learn:

• The development and benefits of air scrubber technology.

• Key strategies for maintaining integrity in business.

• The significance of accountability in company culture.

• The role of call by call management in optimizing business operations.

• The value of shared learning through mastermind groups.

If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably 😉) Links & References:

• Brad Hone

• Air Scrubber

This episode is kindly sponsored by:

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• Rilla

• Service World Expo

Connect with us!

• Tersh Blisset

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT

• Zyra Talk

Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! www.servicebusinessmastery.com.

In this episode, we're excited to welcome Jawad Olabi, Managing Partner at ServicePro CFO. 🌟🤝

Under Jawad's leadership, ServicePro CFO has become renowned for its expertise in financial and operational consulting, helping businesses optimize strategies and achieve sustainable growth. 🚀💼✨

In this episode, here's what you can expect to learn:

• How low-interest rates have fueled private equity activity and their impact on trade firms.

• Understanding the risks and strategies involved in private equity investments.

• The benefits of having a strong service department in trade businesses.

• Insights into entrepreneurship through acquisition trends and its effects on the trade industry.

• The importance of having good representation when negotiating deal structures with private equity firms.

If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably 😉) Links & References:

• Jawad Olabi

• ServicePro CFO

This episode is kindly sponsored by:

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• Rilla

• Service World Expo

Connect with us!

• Tersh Blisset

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT- 10 Percent off!

• podchaser.com

• Zyra Talk

Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! www.servicebusinessmastery.com.

In this episode, we're excited to welcome Jawad Olabi, Managing Partner at ServicePro CFO. 🌟🤝

Under Jawad's leadership, ServicePro CFO has become renowned for its expertise in financial and operational consulting, helping businesses optimize strategies and achieve sustainable growth. 🚀💼✨ In this episode, here's what you can expect to learn:

• How low-interest rates have fueled private equity activity

• Explore the specific challenges faced by trade businesses in managing their accounting and finance

• Understand the risks involved in private equity investments.

• Importance of Low-Interest Rates on Private Equity.

• The benefits of remote monitoring for HVAC systems, including customer satisfaction and proactive service management.

If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably 😉) Links & References:

• Jawad Olabi

• ServicePro CFO

This episode is kindly sponsored by:

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• Rilla

• Service World Expo

Connect with us!

• Tersh Blisset

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT- 10 Percent off!

• podchaser.com⁠

• Zyra Talk

Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! www.servicebusinessmastery.com.

In this episode, we're thrilled to welcome Jonathan Porter-Whistman, CEO of WhoHire. 🌟🤝

Under Jonathan's leadership, WhoHire has gained recognition for its innovative recruitment solutions, helping businesses secure top talent and build effective teams. 🚀💼✨

In this episode, here's what you can expect to learn:

• The importance of understanding and leveraging human potential in business.

• How predictive models can benefit small businesses in hiring the right employees.

• Use of AI and data science in building customer profiles and targeting ads effectively.

• Explore how the hiring process needs to be adaptable to different situations.

• Discover how Predictive models can help prioritize candidates based on their likelihood.

If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably 😉) Links & References:

• Jonathan Porter-Whistman

• WhoHire

This episode is kindly sponsored by:

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• Rilla

• Service World Expo

Connect with us!

• Tersh Blisset

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT- 10 Percent off!

• podchaser.com

• Zyra Talk

Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! www.servicebusinessmastery.com.

In this episode, we're delighted to host Mike Disney, COO of CEO Warrior. ⚔️💼 Under Mike's leadership, CEO Warrior has become renowned for its proven strategies, expert training, and commitment to transforming small to mid-sized businesses. 🌟📈🛠️

In this episode, here's what you can expect to learn:

• Importance of operational and sales knowledge in the service industry.

• Strategies for optimizing business processes and profitability.

• Importance of proactive marketing and reaching out to customers.

• Emphasize the value of attending events for gaining knowledge and networking.

• Importance of breaking down goals into actionable plan.

If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably 😉) Links & References:

• Mike Disney

• CEO Warrior

This episode is kindly sponsored by:

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

• Rilla

• Service World Expo

Connect with us!

• Tersh Blisset

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT- 10 Percent off!

• podchaser.com⁠

• Zyra Talk

Welcome to the Service Business Mastery Podcast!

Visit our website for more episodes and insights! www.servicebusinessmastery.com.

In this episode, we're delighted to host #JulieBlissett, Director of Lasting Impressions at Service Business Mastery / Service Emperor and #BrittanyMcGovern, co-owner of Relentless Digital. 🌟

Julie excels in creating unforgettable customer experiences and driving service excellence. Service Business Mastery provides essential resources and insights for service business owners to thrive. 🌟 Brittany leads the charge in digital innovation with top-notch solutions that propel businesses forward. Relentless Digital specializes in cutting-edge digital marketing strategies that drive business growth and success. 🚀📈💡

In this episode, here's what you can expect to learn:

• The impact of societal expectations on men's ability to be vulnerable.

• Understanding the dynamics of strict parenting and its impact on life choices.

• The importance of communication and perception in relationships, especially under differing expectations.

• The critical role of spousal support in entrepreneurial endeavors and managing work-life balance.

• The importance of communication and perception in relationships.

If you enjoy the episode, please don't hesitate to leave us a review (5 stars preferably 😉) Links & References:

• Brittany McGovern

• Julie Blissett

This episode is kindly sponsored by:

• Sera

• UpFrog

• CallRail

• CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!

• MarketStorm

Connect with us!

• Tersh Blisset

• Josh Crouch

• Join the Service Business Mastery Facebook group for more updates!

• Visit our website: www.servicebusinessmastery.com

Affiliate links:

• Castmagic

• StreamYard

• IfTTT- 10 Percent off!

• podchaser.com⁠

• Zyra Talk