<p>Shake Shack Chief Growth Officer Steph So and HBS professor Chris Stanton join Bill Kerr to discuss the fast-casual chain’s digital strategy and how technology is changing the dining experience and restaurant work, from frontline to back office.</p>

Shake Shack Chief Growth Officer Steph So and HBS professor Chris Stanton join Bill Kerr to discuss the fast-casual chain’s digital strategy and how technology is changing the dining experience and restaurant work, from frontline to back office.

Shake Shack’s test kitchen: Developing a good jobs and automation combo

Artificial intelligence. Robotics. The Gig Economy. Globalization. The world is changing at a dizzying pace in ways that will have a profound effect on the economy, jobs and the flow of talent. How will firms cope with the changes ahead and what steps do they need to take today? Each episode features faculty from the world’s leading business school interviewing CEOs, technologists and experts on the bleeding edge discussing how to survive and thrive by managing the future of work.

Share Shake Shack’s test kitchen: Developing a good jobs and automation combo

Sign up to save your podcasts

Shake Shack’s test kitchen: Developing a good jobs and automation combo

Shake Shack’s test kitchen: Developing a good jobs and automation combo

More shows like HBS Managing the Future of Work

HBR IdeaCast

The Look & Sound of Leadership

The McKinsey Podcast

Coaching for Leaders

TED Business

Gartner ThinkCast

Cold Call

Women at Work

Inside the Strategy Room

Think Fast Talk Smart: Communication Techniques

Coaching Real Leaders

The So What from BCG

All Else Equal: Making Better Decisions

HBR On Strategy

HBR On Leadership