What does a former military and law enforcement professional know about building a successful spa team? Everything.

In this special episode, Daniela introduces Ashley, Addo's newest coaching team member, whose unique background in military leadership and law enforcement has translated into exceptional team building and spa management skills. From putting mud on her skin as a child to leading a thriving spa with a team that's been together for years, Ashley's journey is both unconventional and incredibly insightful.

If you've ever struggled with hiring the wrong people, felt stuck because you can't step out of the treatment room, or wondered how some spa owners seem to build dream teams while you're constantly dealing with turnover, this conversation will change your perspective.

In this episode, we discuss:

• How military and law enforcement leadership principles translate directly to spa business success

• The "ideal employee avatar" concept and why it's as important as your ideal client avatar

• Why hiring from scarcity always leads to the wrong team members

• The difference between honoring your team's unique communication styles while maintaining non negotiable standards

• How to delegate effectively without losing control of quality or culture

• Why your first hire doesn't have to be perfect and what to do when alignment isn't there

• The 90 day probationary period strategy that protects your team culture

Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here.

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About Your Host, Daniela Woerner

Daniela Woerner is the founder of Addo Aesthetics and creator of the Growth Factor® Framework, a proven system that's helped hundreds of spa owners build profitable, systemized businesses. With nearly 20 years in the aesthetics industry, she transforms overworked aesthetic professionals into confident Spa CEOs through strategy, systems, and soul led support. Daniela is also the host of Spa Marketing Made Easy, a top ranked podcast with over 1 million downloads, where she shares real world strategies to help spa professionals grow with clarity and confidence.