The following guests sits down with host Justin White:

•   Vivian Chen – Mortgage Broker, Exceed Lending
•   Chris Pell – Chief Operating Officer, Garden State Home Loans


Self-Employed Borrowers Require More Attention to Detail

They are entrepreneurs, small business owners and side hustlers. Self-employed borrowers are becoming more common in today’s mortgage landscape. How can you create a seamless experience for your non-W2 borrowers and for yourself? Tune into Episode #13 of Good. Better. Broker. as we talk with two mortgage brokers who have tried-and-true systems in place for getting their self-employed borrowers to the finish line of the loan process.

In this episode of the Good. Better. Broker. podcast, you’ll learn tips on how to originate non-W2 borrower loans more efficiently.


In this episode, we discuss ...

•   1:45 – Why the pre-approval process is key to Vivian’s success with S/E borrowers
•   3:42 – Why Vivian has designated pre-approval specialists
•   4:52 – How Vivian explains pre-approvals to S/E borrowers
•   6:18 – How Vivian leverages relationships with CPAs
•   8:11 – How Vivian sets up their files for success with underwriting
•   10:33 – How Vivian trains her team members to work S/E borrower files
•   12:15 – Vivian’s advice for originating S/E borrower loans more efficiently
•   14:04 – Why Chris emphasizes communication with S/E borrowers
•   15:26 – Chris explains the importance of learning about a S/E borrower’s business
•   17:33 – How Chris sets up S/E borrower files for success
•   19:10 – Why it’s important to have your most experienced team members work these files
•   22:10 – How borrowers having different income sources affects loan originators
•   24:34 – Chris’ advice for becoming more efficient at originating S/E borrower loans

Show Contributors:

Vivian Chen

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Chris Pell

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Justin White is UWM’s in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.

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