On this week’s Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss Subway’s announcement that CEO John Chidsey would retire and be replaced on an interim basis by Carrie Walsh, the company’s president of Europe, Middle East, and Africa. While Chidsey has accomplished plenty in his five years at the helm, Subway continues to struggle in a more competitive sandwich category; Sam and Alicia talk about where the sandwich giant could go under new leadership, how its franchise relations are key to growth, and how value might play a role in Subway’s direction. They also tackle catering and how the service channel could help restaurants big and small improve their profitability in the year ahead. Finally, in this week’s extra serving, managing editor Leigh Anne Zinsmeister joins to talk about how consumer behavior could change in 2025 — and how restaurants could respond in their operations and marketing.