In this episode Steve shares his experience of using different methods for hiring virtual assistants and staff. He covers using agencies, recruitment consultants and also hiring direct.

He also discusses the recruitment system that has enabled him to hire over 140 virtual assistants and remote workers over the past few years. 

 

KEY TAKEAWAYS 

 

• Steve has created  a recruitment system which allows his clients to source and recruit their own staff. You can access this guide in the links below.
• The agency model involves renting staff from the agency by the hour and they supply a relevant assistant to complete the work for you. This is the most expensive option if you are thinking of hiring long term as you are paying two or three times the going rate for that person.
• The agency model also means you are effectively training someone else’s staff member in your system and have no control over who that is as the agency can change them over to someone else at a moment’s notice. You cannot build a team loyal to you and your needs in this way.
• The key thing to recruiting your own staff is your initial training. Make sure they have the right apps for the task and that they fully understand the task and the use of those apps so you don’t have to intervene further on. Give them support and feedback.
• Talk about your company values, who you are as a business, how you look after your staff and how working for you will help them in developing their career in your recruitment advertisement. Make your job advertisement stand above all others to get the best of the best to come and apply. Start that relationship on a highly positive note.
• Use rounds of tests and interviews to look at the largest pool of applicants you can. As you move through those levels to the final candidate, be they skill based or character based, that employee will feel a sense of achievement and will be more keen on achieving employment with your company.

BEST MOMENTS 

 

‘You can’t actually build rapport in the same way as your not actually their direct manager, they’re working via somebody else. It’s not a model that I enjoyed working in and not one I recommend working in.’

 

‘Going forward you’re then beholden to keep returning to agencies to find staff. What I decided to do was invest time in learning how to actually do recruitment and build my recruitment system.’

 

‘That is how you can turn even the most normal ordinary employee into an absolute superstar.’

 

‘I want people to care about that stuff because that’s what I care about. I want people to engage and be part of a team who are growing, who are looking out for each other, who are helping each other be better people in their private lives as well as professionally.’ 

 

‘They start on day one with their training tasks and they go through and learn how your company works, learn about what you do as a business, how they interact with you, what they do if they’ve got problems, how do they track their time and how they use all the apps they’re going to use everyday.’

VALUABLE RESOURCES

Facebook Group: https://www.facebook.com/SystemsAndOutsourcing/ 

Website: https://systemsandoutsourcing.com/welcome-1 

YouTube: https://www.youtube.com/c/drsteveday   

The RIGHT Assistants For Your Business by Dr Steve Day  http://bit.ly/sys-10

 

ABOUT THE HOST

Steve used to be a slave to his business but when he moved to Sweden in 2015, he was forced to change the way he worked. He switched to running his businesses remotely and after totally nailing this concept he decided to spend his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners are overwhelmed because they don't know how to create systems or get the right help.

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