By Dr Steve Day
Dr Steve Day from the systems and outsourcing University reveals evey app, hack and trick he’s used to outsource the entire day to day running of his businesses. You’ll discover how to transform yo
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The podcast currently has 200 episodes available.
🎙 Dr Steve Day was joined by Celi Arias, the CEO and founder of The Grown Ass Business, in this episode. Celi shares her journey from a young entrepreneur to a successful operations consultant and business coach, emphasising the importance of systemizing business growth. She discusses the challenges entrepreneurs face, particularly the feeling of wearing multiple hats and the overwhelm that comes with it.
Celi also introduces her unique methodology, which focuses on five key growth systems that help entrepreneurs streamline their operations and achieve predictable growth.
Throughout the conversation, they explore the significance of understanding product-market fit, the role of accountability in implementing systems, and how to create a business that allows for both success and personal fulfilment. Tune in for valuable insights on leveraging systems to break free from revenue plateaus and burnout.
KEY TAKEAWAYS
💡 Importance of Systemization: Successful businesses often move beyond the founder's creative whims by implementing systems and operations that streamline processes. As a result, they achieve predictable and sustainable growth.
💡 Understanding Key Growth Metrics: Entrepreneurs should identify the minimum viable metrics and tools for each department, such as marketing, sales, and finance. This will help them manage their business and drive growth without feeling overwhelmed.
💡 Product Market Fit: Businesses must understand their product market fit before investing in marketing campaigns. This includes pricing, messaging, and target audience. Otherwise, they risk wasting resources on ineffective strategies.
💡 Accountability and Consistency: Regular check-ins and accountability measures help entrepreneurs stay focused on their goals. Additionally, they ensure progress, even amidst the chaos of running a business.
💡 Lifelong Learning and Adaptation: Continuous learning and adapting systems to fit business needs are crucial for success. Additionally, entrepreneurs should embrace simplicity. They must focus on actionable steps instead of getting lost in complexity.
BEST MOMENTS
02:43 - 💬 “The businesses that do really well are the ones that start to really systematize certain operations in the business.” - Celi Arias
04:28 - 💬 “If you really start to operationalize and systematize things, it makes things easier.” - Celi Arias
06:30 - 💬 “You should always be engineering your business for growth.” - Celi Arias
24:11 - 💬 “It takes some time to adapt to a new way of doing and being and thinking.” - Celi Arias
36:53 - 💬 “There is a time and a place for complexity, and it is not for capturing ideas and organising yourself.” - Steve Day
TIMESTAMPED OVERVIEW
00:00 Success requires systemizing operations, not whims.
04:57 Challenged to systemize growth, became a growth-focused consultant.
08:15 Systems intimidate, simplicity annoys, yet it works.
10:48 Master dashboard simplifies key roles for business growth.
14:10 Focus on growth, not just marketing expenses.
17:54 Executing plans is harder than learning them.
21:14 Break the cycle: Focus on meaningful goals.
25:56 Clients succeed by implementing operational systems.
28:50 Traction and E Myth transformed my business mindset.
32:33 Distill concepts for practical, actionable learning.
35:52 Notes app organises content ideas effectively now.
37:21 Binaural beats enhance focus, meditation, and productivity.
41:33 Consistency and systems improve life and business.
VALUABLE RESOURCES
Steve Day:
Free access to our flagship DIDACT Framework
Celi Arias:
My GAB Method on my website: https://grownassbusiness.com/
LINKS TO CONNECT WITH THE GUEST
LinkedIn: https://www.linkedin.com/in/celiarias/
Instagram: https://www.instagram.com/celigrowsbusiness/
ABOUT THE GUEST
Celi Arias is the CEO and Founder of The Grown Ass Business™, where she empowers entrepreneurs to break free from revenue plateaus and burnout by teaching them to manage their ventures as a whole ecosystem.
In addition, the Upside recognised her as a top Coach in 2024. Having grown multiple 7-figure businesses, Celi draws from her diverse background and extensive education to help entrepreneurs scale their businesses to seven figures and beyond.
LINKS TO CONNECT WITH THE HOST
Website: https://www.systemizeyoursuccess.com
Facebook Group: https://facebook.com/groups/systemsandoutsourcing/
LinkedIn: https://linkedin.com/company/systemsandoutsourcing/
Instagram: https://instagram.com/systems_and_outsourcing/
YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST
Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day explores the Fathom AI Notetaker. He details why it has become the preferred choice for his business over other alternatives. Additionally, he discusses the essential role of AI note-taking apps in enhancing productivity and communication within teams, highlighting Fathom's impressive free version and affordable premium features.
Listeners will learn how to maximise the app's capabilities, including unlimited storage, real-time highlights, and seamless integration with tools like Slack and Zapier. Steve also shares insights on how to efficiently manage meeting notes and action points, making it easier for teams to access important information.
So, tune in to discover how Fathom can transform your business meetings and improve collaboration.
KEY TAKEAWAYS
💡 Fathom as the Preferred AI Note-Taking App: Fathom was chosen over other AI note-taking apps because of its impressive features. It offers a robust free version and a reasonably priced premium version. The premium version includes additional team functionalities.
💡 Enhanced Meeting Management: Using Fathom helps businesses efficiently summarise meetings. Additionally, it features clickable timestamps and action points. This makes it easier for team members to revisit important discussions without sifting through lengthy recordings.
💡 Unlimited Free Storage: Fathom provides unlimited storage for meeting recordings at no cost. This eliminates the need for businesses to use other storage solutions. For example, Google Drive can quickly fill up.
💡 Real-Time Highlighting Feature: Fathom includes a unique feature for capturing highlights during meetings in real-time. Users can share these highlights via Slack or save them for later use. This ensures that important moments are not forgotten.
💡 Integration with Zapier: Upgrading to the premium version enables integration with Zapier. This allows users to automate sharing meeting summaries and highlights. They can share across various platforms, such as Google Docs and Asana. This enhances team collaboration and accessibility.
BEST MOMENTS
00:51 - 💬 “We’ve settled on Fathom because of some of its amazing features. The fact that the free version is absolutely awesome.”
03:31 - 💬 “And because it's transcribed, you can actually search the transcript as well to find any instance of a keyword or a phrase that was said. So it's really easy to actually go back to the exact point that you want.”
11:04 - 💬 “It helps me with my incredibly forgetful brain because I can go back and find stuff just by remembering what it was about.”
TIMESTAMPED OVERVIEW
00:00 AI note-taking app improves meeting recall efficiency.
03:41 Fathom offers free unlimited meeting storage online.
09:18 Zap enhances meeting organisation, access, and summaries efficiently.
10:32 Fathom enhances meeting recall, search, and sharing.
VALUABLE RESOURCES
Affiliates Links: https://sys.academy/tools
LINKS TO CONNECT WITH THE HOST
Website: https://www.systemizeyoursuccess.com
Facebook Group: https://facebook.com/groups/systemsandoutsourcing/
LinkedIn: https://linkedin.com/company/systemsandoutsourcing/
Instagram: https://instagram.com/systems_and_outsourcing/
YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST
Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day engages in a thought-provoking conversation with Dr. Robin Hills, a renowned business psychologist and expert in emotional intelligence. They explore emotional intelligence's profound impact on business owners, leaders, and managers, enhancing performance, relationships, and overall job satisfaction.
Robin emphasises the importance of understanding emotions in decision-making and the necessity of empathy in client interactions. The discussion also touches on the relevance of mindfulness in improving productivity and the unique human qualities that artificial intelligence cannot replicate.
Listeners will gain valuable insights into leveraging emotional intelligence to foster better communication, leadership, and, ultimately, a more fulfilling work environment.
KEY TAKEAWAYS
💡 Definition of Emotional Intelligence: Emotional intelligence is being smart with your feelings, combining thinking and emotions to make authentic decisions and build quality relationships.
💡 Importance for Business Owners: Recognizing and understanding emotions is crucial for business owners, as emotions underpin decision-making, learning, and overall human experience. This awareness can lead to better client relationships and improved business outcomes.
💡 Empathy in Client Interactions: Empathy is essential for understanding clients' emotions and needs. Moreover, by stepping into their shoes and seeing situations from their perspective, business owners can foster better relationships and enhance service delivery.
💡 Mindfulness and Presence: Mindfulness involves being present and focused on the current moment, which can improve communication and decision-making. Additionally, it allows individuals to recognise their limitations and seek input from others, enhancing collaboration and understanding.
💡 Complementing Artificial Intelligence: Emotional intelligence is a vital human skill that complements artificial intelligence. While AI can handle data and automate tasks, it lacks the ability to understand and respond to human emotions, making emotional intelligence increasingly important in business and leadership.
BEST MOMENTS
04:16 - 💬 “It's being smart with your feelings. It's the way in which you combine your thinking with your feelings in order to make good, authentic decisions and build up quality relationships with a view to taking action.” - Robin Hills
10:41 - 💬 “What we've got to do is to remember, particularly when we're working with clients, and everybody is a client, that it's more about them. It's about fulfilling their needs rather than fulfilling my needs.” - Robin Hills
17:53 - 💬 “Most people think of mindfulness as going into some sort of trance and sitting around with just sticks and going home, and mindfulness is not it's being very much in the present moment and focusing and concentrating on what you're doing in the present moment.” - Robin Hills
26:45 - 💬 “Emotional intelligence gives us the ability to innovate, to be creative, to be artistic, to be compassionate, to be empathetic, to be a leader. And all of these things are going to be vital for the future.” - Robin Hills
TIMESTAMPED OVERVIEW
00:00 Improve business success with emotional intelligence insights.
05:49 Discussing client compatibility and emotional perception differences.
09:15 Empathy is hindered by emotional reactions.
12:04 Align message with client's focus and priorities.
13:58 Marketing challenges: audience understanding and message reception.
19:23 Embrace awareness and humility in leadership focus.
20:47 ADHD discovery became both a strength and a challenge.
23:43 Everyone exists uniquely on their spectrum.
28:42 AI can't replicate human emotional connection.
32:44 Emotional responses are shaped by hormones, environment, and experiences.
35:47 Provides online emotional intelligence training and courses.
37:34 Conflict, communication, confidence, guidance, recruitment, organisational fit.
44:59 Embrace mistakes; grow through experience and adaptation.
VALUABLE RESOURCES
LINKS TO CONNECT WITH THE GUEST
ABOUT THE GUEST
Dr. Robin Hills is a business psychologist and the director of ‘Ei4Change,’ a company specialising in emotional intelligence for change.
He has taught and empowered over 400,000 people. He has been recognised with multiple awards, including "International Impact Company of the Year" by Dotcom Magazine and "Best Transformative Emotional Intelligence Coach" by The CIO Times.
In early 2024, Robin was presented with an Honorary Doctorate in Advanced Studies in Psychology for his contributions to emotional intelligence training.
LINKS TO CONNECT WITH THE HOST
ABOUT THE HOST
Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 Dr Steve Day shares valuable insights on the importance of process optimization and continual improvement within a business. After a recent meeting with a staff member, he highlights how revisiting and streamlining existing systems can lead to significant time savings—potentially up to six weeks a year.
Furthermore, Steve emphasizes the necessity of adapting to changes in technology, team dynamics, and business needs. He also encourages entrepreneurs to empower new employees to provide fresh perspectives on outdated processes.
By leveraging tools like Asana, Zapier, and Slack, he illustrates how simplifying workflows can enhance efficiency and, therefore, free up time for more valuable tasks.
KEY TAKEAWAYS
💡 Continuous Process Optimization: Systemization is an ongoing process that requires regularly revisiting and updating systems to adapt to technological changes, team capabilities, and business needs.
💡 Fresh Perspectives from New Staff: Bringing in new employees provides an opportunity to evaluate existing processes. Moreover, their fresh eyes can identify inefficiencies and areas for improvement that long-term staff may overlook.
💡 Empower Staff to Speak Up: Creating a culture where employees feel comfortable sharing their thoughts on processes can lead to significant improvements. Additionally, encouraging honesty about challenges can help streamline operations.
💡 Eliminate Redundancies: Reviewing and simplifying processes can save substantial time. For example, eliminating unnecessary tasks and projects can free up hours to be redirected to more valuable activities.
💡 Focus on Core Processes: Regularly assess core processes, such as financial receivables, to ensure efficiency. Streamlining these processes can lead to significant time and cost savings, ultimately enhancing overall business performance.
BEST MOMENTS
01:40 - 💬 “You will never finish systemising your business because things change.”
05:00 - 💬 “When we bring someone new in, it's a huge opportunity to get a fresh pair of eyes on processes, for someone to tell us, this is difficult, this doesn't make sense, I'm struggling.”
10:49 - 💬 “Take check now and again to revisit some of your old existing processes, the core processes that aren't going to go away and make sure they are efficient.”
TIMESTAMPED OVERVIEW
00:00 New staff highlighted the need for a system overhaul.
04:45 Encourage new hires to improve company processes.
10:25 Simplify processes to save time and money.
11:47 Mind inefficient processes; optimize them for efficiency.
VALUABLE RESOURCES
LINKS TO CONNECT WITH THE HOST
ABOUT THE HOST
Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr Steve Day is interviewed by Josh Keegan on the Ultimate FD Podcast, where they delve into essential topics for entrepreneurs looking to scale their businesses. They discuss the importance of creating effective systems, particularly in managing virtual teams and documenting processes to free business owners from being overwhelmed by daily tasks.
Steve shares practical tools such as screen capture software and flowchart techniques to help entrepreneurs delegate effectively and streamline operations. The conversation also covers strategies for managing remote workers, enhancing communication efficiency, and the significance of establishing a supportive company culture.
Tune in for valuable insights to help you optimise your business processes and improve team performance.
KEY TAKEAWAYS
💡 Importance of Systems: Establishing clear systems and processes is crucial for business owners to avoid being the sole knowledge repository. Documenting tasks ensures that operations can continue smoothly even when key personnel are unavailable.
💡 Utilizing Tools for Documentation: Screen capture tools and flowcharts are essential for capturing processes. Recording tasks while performing them and creating visual representations of workflows can help train new team members and maintain consistency.
💡 Delegation and Team Empowerment: Encouraging team members to document their processes and create systems fosters a culture of ownership and efficiency. This alleviates the burden on the business owner and empowers employees to take initiative.
💡 Structured Communication: Implementing a structured meeting framework, such as daily stand-ups, weekly one-on-ones, and project meetings, helps maintain clear communication and accountability within the team. This structure minimises interruptions and ensures that everyone is aligned on priorities.
💡 Effective Management of Virtual Teams: Understanding the cultural context of team members and developing management skills are vital for leading virtual teams. Setting up a supportive environment with clear expectations and regular check-ins can significantly enhance team performance and morale.
BEST MOMENTS
02:16 - 💬 “Getting stuff out of people's heads and down in a way that anyone can do it without the involvement of the business owner or the knowledgeable worker is key to us not leading or finding ourselves in really sticky situations.” - Steve Day
03:20 - 💬 “The more that I've delegated over the years, the more I realise if we have a good way of getting stuff out of our heads and hand it over to somebody else, they have more time to think about it and do it, and often they'll end up doing better than we could.” - Steve Day
07:52 - 💬 “One of the first systems I ever created was aptly named the system for creating systems. And so when somebody joins our company... the first thing they learn is how to document what they do in such a way that it will be done in the same way by everybody.” - Steve Day
20:41 - 💬 “If you can afford to hire somebody with the expertise, knowledge, experience, know-how, aptitude, integrity... then you're probably not at the stage in your business where you can afford that sort of person.” - Steve Day
35:04 - 💬 “I get my comms manager to sit in on that meeting with me... and so to go from the situation where I was doing everything myself to now where I just do a few things that need either... there's no process for it.” - Steve Day
TIMESTAMPED OVERVIEW
00:00 Systems are crucial for business resilience.
05:30 Use standardised flowcharts for efficient business systemisation.
07:51 System for Crane Systems teaches consistent documentation.
12:13 A Simple documentation system saves countless hours yearly.
16:21 Managing entrepreneurs, effective communication, delegation, virtual teams
18:27 A Structured, organised environment fosters successful professional relationships.
21:43 Hire reliable, instruction-following assistants for consistent results.
25:37 Daily brief meetings to discuss work updates.
29:16 5-star structured weekly meetings for longer projects.
32:37 Delegate tasks to focus on future priorities.
36:06 Virtual assistant usage for social media messaging.
37:41 Transitioning to an AI-driven knowledge base with SimpleBase.
41:55 GoHighLevel allows manual scheduling overrides; Calendly doesn't.
VALUABLE RESOURCES
Dr Steve Day
Josh Keegan
LINKS TO CONNECT WITH DR STEVE DAY
ABOUT THE DR STEVE DAY
Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day shares insights on effectively supporting remote contractors. He focuses on incentivising them through health care and health insurance benefits. Initially, Steve was sceptical about the longevity of remote workers in his company. However, his perspective has evolved as he has built a dedicated team that plays a crucial role in his business.
He discusses the importance of offering contractors an annual allowance for health insurance. He highlights resources like mariahealth.ph to help them find suitable options. Additionally, he mentions the benefits of PhilHealth in the Philippines. Steve emphasises the significance of fostering long-term relationships with contractors. This approach enhances business efficiency.
Tune in for practical tips on creating a supportive work environment that encourages contractors to stay engaged and committed.
KEY TAKEAWAYS
💡 Shift in Mindset: Initially, people believed that remote workers would not stay long-term. Over time, however, the importance of these contractors has been recognised. This recognition has led to a more committed approach to their roles.
💡 Incentivizing Long-Term Commitment: Offering benefits such as health care allowances can effectively encourage contractors to stay with the business. This approach helps build loyalty and reduces turnover.
💡 Health Care Options: Providing contractors with an annual allowance to purchase their own health insurance is a practical way to support their well-being. Resources like mariahealth.ph can help them find suitable options based on their circumstances.
💡 PhilHealth as an Additional Benefit: Offering PhilHealth is not legally required for foreign employers. However, it can be a valuable addition to the benefits package. PhilHealth provides reduced costs for medical services and hospitalisations.
💡 Legal Considerations: When working with contractors, it's crucial to navigate employment laws carefully to avoid misclassification as employees. Consulting with legal experts, such as those from Coffee Clatch, can help ensure compliance.
BEST MOMENTS
01:59 - 💬 “They are how we function. They do everything. They are way, way more than, in inverted commas, the virtual assistant that people often think about.”
04:03 - 💬 “Keeping people around, not having to go through the whole hiring process, the cost and the time, not having to do a trial and error of finding someone good.”
07:59 - 💬 “I just wanted to emphasise- A, that we can offer some great incentives for people to keep coming back and working for us for the long term.”
TIMESTAMPED OVERVIEW
00:00 How to retain knowledgeable, efficient, and reliable employees.
04:00 Offer allowance for health insurance, ensuring retention.
08:19 Be mindful; consider legal advice for contractors.
VALUABLE RESOURCES
KoffeeKlatch Legal Services:
KoffeeKlatch provides small business owners with expert legal advice, HR contracts, data protection, and GDPR support. Having the right agreement, terms of engagement and data-protection contract with your VA can protect your business and clients.
We’ve teamed up with them to give you a 10% discount on your first order- please visit the EPISODE PAGE on our blog to get the coupon code.
LINKS TO CONNECT WITH THE HOST
ABOUT THE HOST
Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode, Dr. Steve Day is interviewed by Jane Bayler. He shares his transformative journey from being a control-freak property owner to embracing a laptop lifestyle while running his businesses remotely from Sweden.
Steve also discusses his challenges, including the mindset shifts required to let go of control and effectively delegate tasks to remote teams. He emphasises the importance of systems and outsourcing for scaling a business. Steve also offers practical tips on using task management apps. Additionally, he suggests using video communication to enhance collaboration.
Listeners will gain insights into overcoming the fears of delegation and the benefits of building trust within remote teams. Ultimately, they will learn how to create a business that serves their lifestyle and goals.
KEY TAKEAWAYS
💡 Mindset Shift for Delegation: Entrepreneurs must transition from a control-oriented mindset to one that embraces delegation. This shift allows business owners to scale their operations and achieve a more balanced lifestyle.
💡 Importance of Systems: Implementing systems, such as task management apps (e.g., Asana, Trello), is essential for effective delegation and communication. These tools provide visibility into tasks, streamline workflows, and reduce miscommunication.
💡 Utilizing Video for Communication: Using video for meetings and task instructions enhances communication and builds rapport. It allows for clearer explanations and reduces the chances of misunderstandings that can occur with text-based communication.
💡 Outsourcing Wisely: Start outsourcing tasks that you are already familiar with, and that are not overly complex. This approach minimises frustration and helps build trust in the delegation process, making handing off more responsibilities over time easier.
💡 Global Workforce Opportunities: Embracing remote work opens up access to a global talent pool, allowing businesses to find skilled individuals at various price points. This can be a strategic advantage for small businesses looking to grow without incurring high local labour costs.
BEST MOMENTS
10:19 - 💬 “As entrepreneurs, as business founders, we struggle to let go sometimes and let other people take the reins because it's hard to trust, isn't it? But if we don't get out of our way, we'll always be stuck. In this place, I've coined a name for it, and I call it the Harder Hustle Loop because that's what it is really, isn't it?” - Jane Bayler
39:11 - 💬 “It's about saving time and making time really for the things that matter most.” - Jane Bayler
40:29 - 💬 “So put your time first, then systemise your business.” - Steve Day
TIMESTAMPED OVERVIEW
00:00 A shift in business mindset.
06:08 Passion, business, systemise, Michael Gerber’s book recommended.
08:08 Use letting agents unless managing over 100 properties.
11:52 Started outsourcing to Filipino staff progressively, building trust.
14:32 Apply skills effectively and focus on communication strategies.
20:37 Remote work proves beneficial for introverted auditors.
21:24 Covid advanced business technology and workforce mindset globally.
30:06 Task board offers simple, effective task tracking.
34:26 Use video to systemise business tasks effectively.
36:47 Record screen while explaining the task comprehensively.
40:34 Automated webinar funnel built with specialised help.
44:05 Project vision board clarifies purpose, stakeholders, and business objectives.
46:30 Quick website design: copy templates, customise, and prioritise functionality.
49:03 Fantastic feedback for a business-success podcast.
VALUABLE RESOURCES
Dr Steve Day
Jane Bayler
LINKS TO CONNECT WITH DR STEVE DAY
ABOUT DR STEVE DAY
Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr Steve Day engages in an insightful conversation with Ricardo Silva, founder of Engibots, about the transformative power of technology, automation, and AI for small business owners.
They explore the Robotic Process Automation (RPA) concept and how it enables businesses to automate repetitive tasks, allowing teams to focus on more human-centric work. Additionally, Ricardo shares his expertise in leveraging modern technologies to enhance efficiency, reduce costs, and ultimately increase profits.
The discussion also highlights the importance of fostering an automation mindset within teams and the role of AI in augmenting human capabilities.
KEY TAKEAWAYS
💡 Understanding Robotic Process Automation (RPA): RPA allows businesses to automate repetitive tasks by mimicking human interactions with digital systems, making it easier for small business owners to streamline operations without extensive programming knowledge.
💡 AI Integration: Combining AI with RPA enhances automation capabilities by allowing systems to handle exceptions and unstructured data. This makes processes more efficient and adaptable to changes, which is crucial for modern businesses.
💡 Cultural Shift in Business: There is a growing need for businesses to adopt an automation mindset, where employees focus on qualitative work rather than just quantitative tasks. This shift is essential for staying competitive in an evolving market.
💡 Empowering Teams: Business owners should encourage their teams to embrace automation and AI technologies, giving them the time and resources to learn and adapt. This not only enhances productivity but also increases employee value and job satisfaction.
💡 Strategic Implementation: Successful automation requires a well-defined strategy that considers people, processes, and technology. Businesses should focus on standardising processes before implementing automation to ensure a smoother transition and better return on investment.
BEST MOMENTS
11:43 - 💬 “Most of the time, I say AI changes everything for process automation, okay? And created some, make it very easy nowadays to leverage some use cases that until now by having rule-based robots are very difficult to implement to the companies or very expensive.” - Ricardo Silva
18:02 - 💬 “The businesses that don't embrace these sorts of technologies, they're just going to get left behind because, for a lot less cost going forward, businesses that are fully leaning into automation and AI are just going to get a lot more done a lot more quickly.” - Steve Day
22:26 - 💬 “People have to have a different mindset in terms of the work they do for the companies and the value that they bring for the companies. They should not think in terms of work as quantitative work, but qualitative work.” - Ricardo Silva
37:14 - 💬 “Success for me nowadays, it's having the freedom to implement my ideas in terms of automation, in terms of technology, having a team that is excited with these ideas and contribute to these ideas.” - Ricardo Silva
TIMESTAMPED OVERVIEW
00:00 RPA: Technology enabling human-like interaction with systems.
05:26 RPA programming streamlines human interface interaction.
07:35 Exciting potential of automated tasks and AI.
12:44 Automating with AI simplifies coping with exceptions.
14:41 Technology augments human capacity and work reevaluation.
17:41 Small businesses need to adopt automation and AI.
23:44 AI brings uncertainty and empowers businesses to change.
25:10 Redefining work value with AI and evidence.
30:34 Developing strategies for team involvement in automation.
32:12 Helping businesses systemise processes for growth and efficiency.
37:09 Success means freedom to create family time.
VALUABLE RESOURCES
Website: https://www.systemizeyoursuccess.com
Facebook Group: https://facebook.com/groups/systemsandoutsourcing/
LinkedIn: https://linkedin.com/company/systemsandoutsourcing/
Instagram: https://instagram.com/systems_and_outsourcing/
YouTube: https://youtube.com/@drsteveday42
GUEST RESOURCES
Limited Free Masterclass: https://engibots.com/en/master-class-enterprise-process-automation/
LinkedIn Profile: https://www.linkedin.com/in/ricardo-almeida-silva-386b4117/
LinkedIn Page: https://www.linkedin.com/company/engibots/
ABOUT THE GUEST
Ricardo Silva is the founder of Engibots, which helps businesses to leverage process automation and AI.
His team supports solopreneurs and micro-business owners, and larger businesses effectively utilise these tools.
He is a recognised leader in Intelligent Process Automation. He is a Software Engineer with a Master's degree and over ten years of experience in IT, having worked at Accenture and Hitachi.
ABOUT THE HOST
Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day shares his journey in building a successful podcast promotion and production pipeline. He emphasises the importance of delegation and content creation systems. Steve reflects on his early days managing social media, where he struggled with consistency and confidence. Over time, he gradually evolved to create content on autopilot with the help of virtual assistants.
Steve discusses the significance of finding your voice and medium and leveraging tools like ChatGPT for content ideas. He also highlights the benefits of systemising content creation from the very beginning.
Additionally, He encourages entrepreneurs to overcome their fears and focus on simplicity. This will allow them to grow their social media presence without overwhelming their schedules. Tune in for valuable insights on scaling your business and maximising your time!
KEY TAKEAWAYS
💡 Start Simple and Focused: When beginning with social media, it's beneficial to concentrate on one platform to build your skills and audience. This approach allows for more effective content creation and engagement without spreading yourself too thin.
💡 Embrace Imperfection: Accept that early content may not be perfect. The content creation journey involves trial and error, and getting comfortable with sharing your voice will lead to improvement over time.
💡 Leverage Automation and Assistance: As your content production grows, consider hiring virtual assistants or using automation tools to handle repetitive tasks. This delegation allows you to focus on creating quality content and developing your business further.
💡 Utilise AI for Content Ideas: ChatGPT can help generate content ideas and draft posts or blog entries. This can alleviate the pressure of coming up with topics and help overcome writer's block.
💡 Plan Ahead for Consistency: Establish a content calendar and aim to work several weeks in advance. This proactive approach ensures that you maintain a consistent output, even during busy periods or holidays, and helps manage your content production pipeline effectively.
BEST MOMENTS
06:04 - 💬 “What allowed me to get more consistent, to become better at putting posts out there that got engagement, that didn't take me hours and hours to create, was actually just doing it.”
09:14 - 💬 “When you get started, it's so easy for me to say, just go and do it, but just go and do it.”
19:49 - 💬 “You should start systemising your content creation as soon as you start creating content. Because there is so much that we don't need to do as content creators. If you can start getting into the habit of involving other people in the production and the promotion of your content as early as possible, it allows you to have more time to A- create better content and B- think about what else you should and could be doing.”
23:54 - 💬 “The biggest hurdle is getting out of your own way, overcoming your own fears of looking stupid or looking silly in front of your friends and family who's going to read your posts.”
TIMESTAMPED OVERVIEW
00:00 Coaching client conversation on social media systems.
04:27 Delayed use of YouTube, focused on Facebook.
09:43 GPT chat generates property investment topics instantly.
10:56 Writer can adopt varied content mediums creatively.
14:46 AI helps with writing, evolving content gradually.
19:33 Start systemising content creation as soon as possible.
21:24 Consistency is key for successful podcasting.
24:11 Regular content creation boosts professionalism and systems.
VALUABLE RESOURCES
Website: https://www.systemizeyoursuccess.com
Facebook Group: https://facebook.com/groups/systemsandoutsourcing/
LinkedIn: https://linkedin.com/company/systemsandoutsourcing/
Instagram: https://instagram.com/systems_and_outsourcing/
YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST
Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
🎙 In this episode of the Systemize Your Success Podcast, Dr Steve Day shares a valuable lesson from a recent mistake in his company. This was when a wrong document version was sent to a client. He emphasises the importance of creating a culture of continuous improvement in business and open communication within a team. He also highlights how mistakes can be transformed into opportunities for growth.
Steve discusses the root cause analysis process and the significance of having a well-documented Operations Manual. He also introduces the DIDACT framework for task documentation. He illustrates how businesses can implement effective systems by fostering an environment where team members feel empowered to admit errors. This is to prevent future mistakes and enhance overall efficiency.
Tune in to discover practical strategies for optimising your business processes and cultivating a proactive mindset among your staff.
KEY TAKEAWAYS
💡 Empowerment Through Mistakes: It is crucial to create a culture where staff feel empowered to admit mistakes. This approach fosters an environment of continuous improvement rather than fear of repercussions.
💡 Importance of Documentation: A well-documented Operations Manual is essential. It provides clear instructions and resources, reducing the likelihood of errors. It also ensures tasks can be completed correctly without constant supervision.
💡 Root Cause Analysis: When mistakes occur, it's vital to conduct a root cause analysis to identify what went wrong in the system. This helps understand the underlying issues and implement changes to prevent future occurrences.
💡 Implementing Checks and Balances: Incorporating checks into processes, such as verifying document versions before sending, can significantly reduce errors. This proactive approach ensures that staff have clear guidelines to follow.
💡 Continuous Improvement Process: Establishing a system for ongoing improvements is necessary. Encouraging team members to document any gaps or questions they encounter during tasks allows for real-time updates to processes, enhancing overall efficiency.
BEST MOMENTS
02:40 - 💬 “What happened in this particular case was we have an online document signing service... and this happens with all the new clients that come in.”
09:57 - 💬 “It's such an important part of systemisation. It is being able to document tasks quickly, effectively and efficiently, to be able to get stuff out of people's heads and down in a way that other people can do it from start to finish without their involvement first time and every time.”
11:13 - 💬 “The second part is showing the person and reminding the team that there is a process for making changes when things happen.”
13:57 - 💬 “We've got to action the admission of a mistake in a positive way and a meaningful way and a way that's going to make future behaviour better because that empowers people to own up to any mistakes they make in the future.”
TIMESTAMPED OVERVIEW
00:00 Managing mistakes is crucial for staff confidence & improvement.
04:18 Proud of instance, it is important to have manuals.
09:53 Effectively documenting tasks for efficient delegation.
11:22 Document and improve processes when questions arise.
VALUABLE RESOURCES
Free access to our flagship DIDACT Framework
Website: https://www.systemizeyoursuccess.com
Facebook Group: https://facebook.com/groups/systemsandoutsourcing/
LinkedIn: https://linkedin.com/company/systemsandoutsourcing/
Instagram: https://instagram.com/systems_and_outsourcing/
YouTube: https://youtube.com/@drsteveday42
ABOUT THE HOST
Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.
Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.
Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
The podcast currently has 200 episodes available.
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