🎙In this episode, I reveal the single most powerful question you can ask your team to transform day-to-day problems into lasting systems and always up-to-date solutions. I share how a simple query from my comms assistant about a client subscription turned into a brilliant opportunity to create a permanent, self-updating knowledgebase - a resource that saves time, prevents repeated issues, and empowers staff to think like system builders. 

If you want your team to stop bringing you problems and start bringing you solutions, this episode will show you how to shift their mindset, and yours, toward true systems thinking.

KEY TAKEAWAYS 

💡The One Question That Changes Everything: Asking “What do we need to put in place, so you never have to ask me this question again?” develops staff into proactive problem-solvers, future-proofs your business and improves efficiency.

💡Create Living Knowledge Bases: Every time a question arises, build or add to an existing resource, e.g. an internal FAQ database that captures the solution and answer everyone can reference in the future. Build a system so it never has to be asked again.

💡System Thinking = Freedom: When your team takes ownership of system creation, you reclaim time, reduce bottlenecks, and free yourself to focus on your visionary work.

💡Embed Ownership Into Roles: Assign responsibility for maintaining and updating these resources within position agreements and task matrices to ensure long-term consistency and future-proof the system resource.

BEST MOMENTS

02:46 - 💬 “ I don't want to be somebody who is giving answers to questions. I want somebody who is there to solve big problems… I want to be the person who is leading the business and being the visionary.” 

06:10 - 💬 “Can you see how amazing it would be if you sat in a meeting and someone came to you like that? They’re not bringing you the problem - they’re bringing you the solution.”

06:55 - 💬 “ That is a proper systems way of thinking. It's not about constraining people into systems. It's about empowering people.”

11:29 - 💬 “ We've created this incredible future-proofing system that covers every scenario that exists today, but also that may exist in the future, i.e. new products and services.”

TIMESTAMPED OVERVIEW

00:00 The Challenge and the Question That Solves It

04:20 Training Staff in Systems Thinking 

06:29 Creating a Culture of Problem-Solving

07:40 Equipping Staff to Create Value

09:29 Future Proofing Your Systems

11:48 Conclusion

VALUABLE RESOURCES

For our ‘Ideas Over Issues Framework’, here's Our Best Guides, Frameworks, and Templates: https://sys.academy/guides

Systemize Your Success Academy: https://join.sys.academy/

LINKS TO CONNECT WITH THE HOST

Podcast: https://www.systemizeyoursuccess.com

Website: https://systemsandoutsourcing.com/

Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

Instagram: https://instagram.com/systems_and_outsourcing/

YouTube: https://youtube.com/@drsteveday42

TikTok: https://www.tiktok.com/@drsteveday42

ABOUT THE HOST

Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support.

This Podcast has been brought to you by Disruptive Media https://disruptivemedia.co.uk/

🎙As a small business owner you are always juggling multiple roles whilst leading a tiny team, so you can’t just step back and hope someone else picks up the slack - there isn’t anyone!. In this episode, I share clear frameworks you can start using today to build a strong team that is resourceful and confident enough to do more than just go through the motions and complete their to-do lists. 

If you want to stop being the person your staff runs to with every problem and turn them into people who spot issues early and come to you quickly with suggested solutions, this episode is for you.

KEY TAKEAWAYS

💡Leadership Starts with Self-Reflection: The performance of your staff often mirrors your ability to lead. Recognising where your own systems, expectations, or communication may be at fault is the first step to creating meaningful change.

💡Go Beyond the To-Do List: Real progress happens when you make time for growth, encourage your team to bring solutions to you rather than problems and support them in keeping up with the latest innovations.

💡Trust, Confidence & Feedback: Regular 1 on 1 meetings are gold. They open up honest communication and build mutual trust; this empowers people to constructively push back when they see something going wrong and take the initiative.

💡The Power of Frameworks: Tools like the Default Diary, Ideas Over Issues, and Task Matrix provide structure, clarity, and consistency. People think independently and prioritise effectively.

💡Creating Momentum For Projects: Breaking big projects into clear, phased milestones creates momentum, measurable wins, and keeps your team motivated and productive.

BEST MOMENTS

00:01 - 💬 “ Small business owners need every single person in our team to perform as A players. We haven't got room for slack.” 

08:19 - 💬 “They (my staff) need somebody to lead them, not just to lead the business forward.”

13:50 - 💬 “ Basic admin stuff, do it when you're in that carb coma after lunch. Let the mornings be free for the creative, the powerful, the inspiring work.”

24:21 - 💬 “ Trust works both ways. We need to trust them when they push back.”

TIMESTAMPED OVERVIEW

00.00 Balancing your multiple roles with leadership

11:10 Tried and tested management frameworks

18:10 The most effective project management framework

24:15 How to build trust and confidence through one-on-one meetings

31:04 Creating continuous improvement

VALUABLE RESOURCES

For our ‘Ideas Over Issues Framework’ and ‘Communication and Escalation Policy’, here's Our Best Guides, Frameworks, and Templates: https://sys.academy/guides

Systemize Your Success Academy: https://join.sys.academy/

LINKS TO CONNECT WITH THE HOST

Podcast: https://www.systemizeyoursuccess.com

Website: https://systemsandoutsourcing.com/

Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

Instagram: https://instagram.com/systems_and_outsourcing/

YouTube: https://youtube.com/@drsteveday42

TikTok: https://www.tiktok.com/@drsteveday42

ABOUT THE HOST

Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support.

This Podcast has been brought to you by Disruptive Media https://disruptivemedia.co.uk/

🎙 In this episode, I sit down with Kirsten Graham, a direct competitor who also specialises in helping entrepreneurs to systemise their work and achieve freedom using virtual assistants and smart business systems. We compare our approaches, provide practical strategies and share hard-won lessons for hiring, onboarding and leading remote teams.

I believe this is one of my best interviews in terms of value for you. You are listening to two passionate industry experts discuss, in depth, how they help people to create freedom in their businesses!

KEY TAKEAWAYS

💡 Train Before You Trust: Kirsten hires people using the paid intern model. All hires are fully trained before they are trusted to work directly with clients. 

💡 Stop Hiring on Hope: The “hire and hope” approach doesn´t work. Bringing someone on board without clear systems or expectations sets everyone up for frustration and failure.

💡 Be Careful with AI: Only adopt an AI solution if there’s a clear business case. Will it save time, generate revenue, or deliver meaningful value for your business? If you can’t answer “yes,” it’s best to skip the implementation.

BEST MOMENTS

02:41 - 💬 “We really believe you lead people, you manage tasks - you manage tasks through systems and project management software.” — Kirsten

21:26 - 💬 “AI can help you. It's a tool. It shouldn't do your job for you.” — Kirsten 

46:29 - 💬 “We have the same set of rules whether someone's based in the Philippines, South Africa, or they're in the UK, or Sweden, it doesn't matter to me.” — Steve

TIMESTAMPED OVERVIEW

00:00 Streamlining Onboarding and Collaboration

07:16 Training VAs through a paid internship

10:15 Strong systems eliminate frustration

22:10 Where AI fits in

34:40 How systems set everyone up for success

49:00 The mindset shift from “hiring help” to “building assets”

VALUABLE RESOURCES

From Steve Day: 

Free access to our flagship RECRUIT RIGHT FRAMEWORK

Free access to our flagship DIDACT FRAMEWORK

From Kirsten Graham:

Double Your Income with a Marketing VA: https://outsourcingforbosses.com/

LINKS TO CONNECT WITH THE GUEST

Website: https://sixfigurebusinesscoaching.com/

LinkedIn: https://www.linkedin.com/in/kirstengrahamsfbc/

YouTube: https://youtube.com/@sixfigurebusinesscoaching

Facebook Page: https://www.facebook.com/SixFigureBusinessCoaching

Facebook: https://www.facebook.com/kirsten.graham.3517

Instagram: https://www.instagram.com/sfbizcoaching/

ABOUT THE GUEST

Kirsten Graham is the Co-CEO of Six Figure Business Coaching. She helps small business owners reclaim their time and increase visibility by using video marketing, podcast guesting, and smart outsourcing. She shows entrepreneurs how to build authority, attract quality leads, and put the right systems in place so they can grow their income without burning out.

LINKS TO CONNECT WITH THE HOST

Podcast: https://www.systemizeyoursuccess.com

Website: https://systemsandoutsourcing.com/

Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

Instagram: https://instagram.com/systems_and_outsourcing/

YouTube: https://youtube.com/@drsteveday42

TikTok: https://www.tiktok.com/@drsteveday42

ABOUT THE HOST

Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support.

🎙 In this episode, I reveal how every new hire presents a golden opportunity to refine and strengthen your business systems. I share what I’ve been doing this week with a new team member and how using their “fresh eyes” has helped me identify weak spots, improve our onboarding process, and reinforce a culture of continuous systems improvement.

Whether you’re onboarding someone new or delegating a process to an existing employee, this episode shows you how to turn those moments into powerful catalysts for smoother operations, higher productivity, and stronger team engagement.

KEY TAKEAWAYS

💡 Onboarding Is a Systems Improvement Goldmine: Every new employee sees your business from a fresh point of view. They easily spot the unclear instructions and process flaws your team has learned to work around and stopped noticing. 

💡 Seek Immediate Feedback: Ask detailed questions in the moment, instead of weeks later. This uncovers the real causes of confusion, bottlenecks, or inefficiencies in your systems.

💡 Adopt a Non-Judgmental Mindset: Frame mistakes and misunderstandings as system flaws, not people problems. This builds trust, encourages openness, and turns new hires into your co-designers. From the start, you are priming them for continual improvement and efficiency.

💡 Document and Simplify: As you get feedback, refine your instructions step by step. Remove ambiguity until every action is crystal clear for anyone who joins you or takes on new tasks, in the future.

BEST MOMENTS

01:30 - 💬 “ The impression people get of you as a business in their first few days and weeks can change the whole landscape about how they approach the work with you; how successful they are.” 

05:27 - 💬 “ Take full responsibility for them not understanding exactly what you meant in the onboarding instructions.”

11:50 - 💬 “ If nothing else comes out of this, it means that I have now got this person into a mindset of systems improvement, of being part of the solution, not the problem.”

12:46 - 💬 “ Ask them the deep questions, ask them the feelings they had, figure out what went wrong, why they didn’t do it exactly the way you thought.”

TIMESTAMPED OVERVIEW

00:00 Why onboarding is your best opportunity to improve systems

01:23 How first impressions shape employee engagement and retention

02:11 Using a new hire’s feedback to uncover hidden flaws

04:05 Turning onboarding mistakes into systems improvements

05:29 The power of empathy and responsibility in system design

08:16 Creating a culture of open feedback and continuous refinement

10:19 How clarity drives confidence, productivity, and loyalty

VALUABLE RESOURCES

Free access to our flagship RECRUIT RIGHT FRAMEWORK

LINKS TO CONNECT WITH THE HOST

Podcast: https://www.systemizeyoursuccess.com

Website: https://systemsandoutsourcing.com/

Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

Instagram: https://instagram.com/systems_and_outsourcing/

YouTube: https://youtube.com/@drsteveday42

TikTok: https://www.tiktok.com/@drsteveday42

ABOUT THE HOST

Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support.

🎙 Artificial Intelligence is here to stay, and I see it becoming as essential to small business owners as the internet itself. In this episode, I share a clear strategy for upskilling my existing team—not only to keep them competitive and relevant, but to help them become highly valuable, AI-focused experts who drive a systems-based, highly efficient business. By embracing and adopting AI in our daily practices, we can become more efficient, productive, and profitable.

Listen now and learn how to upskill your team, stay ahead of the curve, and future-proof your business! 

KEY TAKEAWAYS

💡AI Is Essential For Business Survival: Companies that embrace and adopt AI will become more efficient, productive, and profitable, giving them a massive competitive advantage over those that do not.

💡The Risk of Obsolescence: If staff members are not embracing and using AI in their daily practice, they risk becoming obsolete, as others can achieve the same work to a higher standard in a tenth of the time using AI.

💡Upskill to Stay Competitive: Instead of replacing team members, business owners should focus on upskilling their existing staff to become ‘AI-savvy employees’ who can use their expertise to apply AI to their existing roles.

💡Shift to an AI-Driven System: Encourage team members to think about how they can use AI to replace themselves in their current role, effectively transforming their job into a new role as an AI developer or maintenance person.

BEST MOMENTS

00:36 - 💬 “ I don't believe that small business owners are having the conversations they need to with their staff about their training and learning about AI.” 

00:49 - 💬 “If your staff members aren't embracing AI, if they're not using it in the daily practice, then they're going to be obsolete.”

06:28 - 💬 “ It's not about going out and hiring and training new people all the time. It's about moving your existing team into different roles where you feel their skillset and their aptitude would be applied more.”

11:49 - 💬 “I believe the motivation needs to come from them, from within. They need to see that if they don't do this for themselves, they will become irrelevant.”

TIMESTAMPED OVERVIEW

00.00 The Growing Importance of AI

03:20 Encouraging Staff To Embrace AI

05:44 Benefits For Business Owners

06:45 The Future of Workplace Skills

08:55 AI as an Extension of Business Systems

10:00 “AI Opportunities and Systems Mindset”

11:29 “Empower Teams to Skill Up with AI”

LINKS TO CONNECT WITH THE HOST

Podcast: https://www.systemizeyoursuccess.com

Website: https://systemsandoutsourcing.com/

Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

Instagram: https://instagram.com/systems_and_outsourcing/

YouTube: https://youtube.com/@drsteveday42

TikTok: https://www.tiktok.com/@drsteveday42

ABOUT THE HOST

Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support.

🎙I share a wild anecdote about a live job candidate blatantly using AI to answer interview questions and dive into the new reality of recruitment. I explain how AI is changing the game, with some applicants attempting to cheat the system, and how you can fight back by becoming more “savvy”. I discuss my strategies, including the use of advanced software like ‘Teslify’ (which tracks mouse movements, second screens, and AI use) and my ‘RecruitRight’ hiring system.

If you’re ready to learn how to use video interviews, objective assessment prompts, and avoid wasting time on ‘AI drones’ that will only create problems later on, make sure you don’t miss this one! 

KEY TAKEAWAYS

💡The New Recruitment Challenge: Candidates are now blatantly using AI during live and recorded interviews to generate ‘slick’ answers, forcing recruiters to become much more vigilant.

💡The Danger of AI Cheating: Candidates who score highly by using AI often “fall flat” in live interviews and lack the necessary experience or expertise to solve problems and deal with exceptions once hired.

💡Leverage AI to Fight AI: You can use advanced software like ‘Teslify’ (which tracks mouse movements, screens, and AI use) or even basic tools like ‘Grammarly Pro’ and custom ‘ChatGPT’ prompts to detect and score AI-generated responses.

BEST MOMENTS

00:09 - 💬 “In a live interview, an applicant was sitting typing the questions that she was being asked and then putting those into AI, and she was obviously reading off the screen what the AI was telling her to respond to the questions. This is the state of recruitment at the moment.”

16:36 - 💬 “We need to be savvy when we are now recruiting more than ever. I think if you're using a recruitment agent, I would be asking them very specific questions about how they are ensuring that the candidates they get through are not using AI.”

23:40 - 💬 “Make sure you always, always do live interviews and on those live interviews, ask the person not to touch their keyboard, ask them to look at the camera throughout, and ask them not to read anything off a screen.”

TIMESTAMPED OVERVIEW

00:00 AI's Impact on Recruitment Integrity

05:53 Efficient Recruitment App for Hiring

09:29 AI-Enhanced Interview Assessments Challenges

11:48 AI Tool ‘Teslify’ Enhances Recruitment Process

14:35 AI-Enhanced Interview Evaluation

17:32 Recruitment Strategy: AI Assessment Tools

23:16 Be Mindful and Savvy when Hiring

24:10 “Authenticity Encourages Transparency”

VALUABLE RESOURCES

Free access to our flagship RECRUIT RIGHT FRAMEWORK

LINKS TO CONNECT WITH THE HOST

Podcast: https://www.systemizeyoursuccess.com

Website: https://systemsandoutsourcing.com/

Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

Instagram: https://instagram.com/systems_and_outsourcing/

YouTube: https://youtube.com/@drsteveday42

TikTok: https://www.tiktok.com/@drsteveday42

ABOUT THE HOST

Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support.

🎙 In this episode of Systemize Your Success, I sit down with Curtis McCullom, a transformational coach and expert in neuro-linguistic programming (NLP). Together, we explore the often-unseen mental blockages that can hinder personal and professional growth.

Tune in to this episode of the podcast to hear the full conversation and discover practical strategies you can start applying today!

KEY TAKEAWAYS

💡Acknowledge Your Challenges: Recognising and admitting that there are mental blockages or challenges is the first step towards personal growth and transformation.

💡Ask the Right Questions: Instead of focusing on “why” questions that reinforce negative beliefs, shift to “what” and “how” questions. 

💡Clear Old Baggage Before New Growth: It's essential to release old behaviours and beliefs before trying to implement new ones.

BEST MOMENTS

00:05 - 💬 “Those blind spots or those things that are just holding you back, that are self-sabotaging you without you even knowing.” —  Steve

18:06 - 💬 “A feeling is an emotion that wants to communicate with us and leave. The challenge is that most of us try to abort the communication.” —  Curtis

35:22 - 💬 “If I give you value, I deserve to have value given back to me in a form of something that's going to move my life forward.” —  Curtis

TIMESTAMPED OVERVIEW

00:39 Introduction to Curtis McCullom

05:42 Reprogramming Mindsets for Growth

24:27 Alignment and Vision Before Action

28:04 Negative Money Programming Blocks Success

32:26 “Freedom vs. Wealth Conflict”

45:18 Neuroplasticity and Emotional Growth

49:27 “Episode Notes and Resources”

VALUABLE RESOURCES

The L.G.E.T. Mindset™: https://lget.bespokehumanpotentialcoaching.com/home

From Anxious to Aligned: The Anxiety Reframe Kit: https://anxietyreframe.bespokehpc.com/home

Discover & Align: 60-Minute Breakthrough: https://valuesdiscovery.bespokehpc.com/home

LINKS TO CONNECT WITH THE GUEST

Website: http://www.bespokehumanpotentialcoaching.com/

LinkedIn: https://www.linkedin.com/in/curtis-mccullom-transformational-coach/

YouTube: https://youtube.com/@curtismccullom

Facebook Page: https://www.facebook.com/BespokeHumanPotential

Facebook: https://www.facebook.com/curtis.mccullom.BHPC/

Instagram: https://www.instagram.com/curtis.mccullom/

Twitter: https://twitter.com/curtisBmccullom

TikTok: https://tiktok.com/@curtismccullom

ABOUT THE GUEST

Curtis McCullom is a Human Potential Coach who helps small business owners and entrepreneurs eliminate the mindset blind spots holding them back—so they can unlock more income, confidence, and freedom. Using his LGET Mindset™ framework, he guides clients through powerful, lasting transformation.

LINKS TO CONNECT WITH THE HOST

Podcast: https://www.systemizeyoursuccess.com

Website: https://systemsandoutsourcing.com/

Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

Instagram: https://instagram.com/systems_and_outsourcing/

YouTube: https://youtube.com/@drsteveday42

TikTok: https://www.tiktok.com/@drsteveday42

ABOUT THE HOST

Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support.

🎙 Today, I’m joined by Mark Aylward—entrepreneur turned business coach—who helps people rediscover their purpose and create meaningful work. We discuss self-accountability, alignment, and having honest conversations with yourself to move beyond dissatisfaction. Plus, Mark shares his free “Find Your True Purpose” workbook to help high-performing men regain confidence.

Success isn’t a destination—it’s an ongoing journey of growth and clarity. Tune in and take the first step toward redefining success on your own terms.

KEY TAKEAWAYS

💡 Self-Reflection and Accountability: Recognising the need for an honest conversation with oneself is crucial for personal growth. Allocating quiet time to reflect on one's values, desires, and motivations can lead to greater clarity and alignment in life.

💡Embrace Change and Take Baby Steps: Change can be daunting, but starting with small, manageable steps is essential. Engaging in practices like meditation, visualisation, or breathwork can help individuals ease into new routines and foster personal development.

💡The Importance of Forgiveness: Self-forgiveness is vital when facing setbacks or challenges. Acknowledging that everyone has off days and allowing oneself to move past mistakes can help maintain momentum in personal growth.

BEST MOMENTS

10:42 - 💬 “If you haven't got a guiding star, if you haven't got a reason why, or even understand, asking yourself those questions, then it can be a bit difficult to keep going.” —  Steve

29:34 - 💬 “If you have a set of rules, and you go, OK, if I live by those rules, then I am fully aligned. Then it just becomes a function of, OK, I'm going to do this now. Is that aligned with my rules? Yes or no? If it's not, don't do it.” —  Mark

35:25 - 💬 “That's what success looks like to me, the ability to help as many people as possible move from a place that's not satisfying to a place where they're perhaps also serving the world.” —  Mark

TIMESTAMPED OVERVIEW

00:00 Exploring Success and Purpose

02:21 Introducing Mark Aylward

08:27 Finding Your True Purpose: Beyond the Paycheck

10:55 How to Access Free Resources

15:33 The Journey to Self-Improvement

19:34 Stepping Out of Your Comfort Zone

25:28 Taking Back Control of Your Life

VALUABLE RESOURCES

Our Trusted Tools, Apps, and Services (For Go High Level (GHL) Affiliate Link): https://sys.academy/tools

LINKS TO CONNECT WITH THE GUEST

Website: https://www.7pillarsglobal.com/join

LinkedIn: https://www.linkedin.com/in/aylwardmark/

YouTube: https://www.youtube.com/@maylward

ABOUT THE GUEST

Mark Aylward is an entrepreneur and business growth strategist with 30+ years of experience. He helps business owners and high-level professionals build freedom-focused businesses through his “7 Pillars” framework. He's also a podcast host, speaker, and mentor focused on simplifying structures and moving from high effort to high leverage.

LINKS TO CONNECT WITH THE HOST

Podcast: https://www.systemizeyoursuccess.com

Website: https://systemsandoutsourcing.com/

Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

Instagram: https://instagram.com/systems_and_outsourcing/

YouTube: https://youtube.com/@drsteveday42

TikTok: https://www.tiktok.com/@drsteveday42

ABOUT THE HOST

Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support.

🎙 In this episode, I sit down with Lasada Pippen—a former computer engineer who traded coding for coaching and has since become a powerful motivational speaker.

Lasada shares his journey of leaving behind a stable engineering career to follow his true calling, along with the lessons he’s learned about living with purpose, presence, and freedom.

We also dive into his C4 framework for powerful communication—clarity, conciseness, compelling delivery, and confidence—so you can learn how to connect more effectively in any setting.

KEY TAKEAWAYS

💡 Identify Obstacles and Opportunities: To move forward, it's essential to identify first the obstacles that are holding you back and the opportunities that lie ahead. Understanding both is crucial for making informed decisions.

💡 Make a Decision and Commit: Once you've identified your goals and fears, the next step is to make a firm decision to pursue your desired path. This involves "burning the boats," or eliminating any options to retreat, which helps maintain focus and commitment.

💡 Live with Purpose: Success is defined as living a life of purpose rather than mere existence. Engaging in activities that you love, are good at, and would do for free can lead to a more fulfilling life.

BEST MOMENTS

03:19 - 💬 “I want to make sure that I pursued everything that I believe I was supposed to have and pursued everything that I thought was worth going after.” — Lasada

03:39 - 💬 “I inspire people to be their absolute best and to believe that they can do anything that they feel that they should have in life.” — Lasada

04:56 - 💬 “Whatever level we are at in the world, in business, in life, in success, there's always the next level to attain to, and there's some barrier that's holding us back from getting there.” — Steve

32:08 - 💬 “It has to have clear communication. Nobody should leave a conversation asking, 'Mm-mm, I wonder what they meant by this particular phrase'. ” — Lasada

TIMESTAMPED OVERVIEW

00:00 “Maximal Impact: Break Comfort Zones”

11:24 “Embracing Change: A New Path”

19:24 “Creating a Culture of Trust and Purpose in Leadership”

29:28 “The C4 Communication Framework”

VALUABLE RESOURCES

Lasada Pippen Coaching: https://www.lasadapippen.com/coaching

LINKS TO CONNECT WITH THE GUEST

Website: https://www.lasadapippen.com/home

LinkedIn: https://www.linkedin.com/in/lasada-pippen-keynote

Instagram: https://www.instagram.com/lasadapippen/

ABOUT THE GUEST

Lasada “LP” Pippen is a former computer engineer turned powerhouse keynote & motivational team building speaker who helps organisations & professionals break barriers and elevate their impact. He channels inspiring storytelling to ignite purpose, perseverance, and dynamic results. His signature keynote, The Climb, equips audiences with the mindset and tools to rise higher—personally and professionally.

LINKS TO CONNECT WITH THE HOST

Podcast: https://www.systemizeyoursuccess.com

Website: https://systemsandoutsourcing.com/

Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

Instagram: https://instagram.com/systems_and_outsourcing/

YouTube: https://youtube.com/@drsteveday42

TikTok: https://www.tiktok.com/@drsteveday42

ABOUT THE HOST

Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support.

🎙 In this episode, I dive into the sometimes frustrating but absolutely essential world of Two-Factor Authentication (2FA). I share a true story from one of my coaching clients, whose email got hacked while they were on holiday—a reminder of just how disruptive (and even legally risky) weak security can be. I break down what 2FA is, how it actually works, and offer simple, practical steps for setting it up on different platforms, with a strong focus on email and password managers. By the end, you’ll be inspired to run a quick security check on your own accounts and switch on 2FA wherever possible—helping you stay safer online and giving you greater peace of mind.

KEY TAKEAWAYS

💡 Importance of Two-Factor Authentication (2FA): Implementing 2FA is crucial for securing email accounts and other sensitive applications, as it adds an extra layer of protection against unauthorised access.

💡 Simple Setup Process: Setting up 2FA is straightforward, especially on platforms like Google. Users can enable it through their account settings, and businesses can enforce it for employees using Google Workspace.

💡 Risks of Not Using 2FA: Without 2FA, businesses are at significant risk of email hacks, which can lead to phishing attacks and potential legal implications if clients are affected.

💡 Regular Audits and Checks: It's essential for business owners to regularly audit who has access to sensitive information and ensure that 2FA is enabled on all critical accounts, including personal ones.

💡 Encouragement to Share Knowledge: Sharing the importance of 2FA with others, including non-business owners, can help protect more individuals from phishing attacks and enhance overall security in the digital landscape.

BEST MOMENTS

01:40 - 💬 “It is so simple to do this, but yet so many business owners are at huge risk because they don't put some simple steps into place.”

04:57 - 💬 “It may be a little bit annoying having to do this, but if you look at the consequence of not having this, of getting your accounts hacked...it's not only embarrassing but potentially, I imagine, you could also have some legal implications as well. ”

07:25 - 💬 “Please make sure that those people also use 2FA to protect their business and stop all these horrible phishing things going off and actually causing mayhem in the world.”

TIMESTAMPED OVERVIEW

00:00 Importance of two-factor authentication (2FA) for business security.

01:24 Client's email account got hacked, causing business issues.

02:17 2FA adds an extra layer of security to your accounts.

03:20 Enforce 2FA for all employees in Google Workspace.

07:09 Ensure 2FA is enabled on all personal and business accounts.

LINKS TO CONNECT WITH THE HOST

Podcast: https://www.systemizeyoursuccess.com

Website: https://systemsandoutsourcing.com/

Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

Instagram: https://instagram.com/systems_and_outsourcing/

YouTube: https://youtube.com/@drsteveday42

TikTok: https://www.tiktok.com/@drsteveday42

ABOUT THE HOST

Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support.