Talking HealthTech

In this episode of Talking HealthTech, host Regina Akacich speaks with Chris Smeed, CEO and co-founder of Cubiko, about the evolution of their practice intelligence platform, the implementation of CPD modules, and their recent expansion into dental analytics.

They discuss the origins of Cubiko, feedback from general practices, and the new challenges and opportunities in dental data analytics.

Key Takeaways

• Cubiko's Evolution: User feedback has been instrumental in Cubiko's growth from a practice manager's tool to a platform used by over 2000 practices nationwide.
• CPD Measurement Modules: Learn about the new CPD features that help healthcare professionals use their practice data for continuous learning and improvement.
• Dental Analytics Expansion: Chris explains the move into dental analytics with Satora, leveraging insights from general practice to meet the needs of dental practices.

Check out the episode and full show notes on the Talking HealthTech website.

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Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meetups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Ravi Carothers, Head of Health Fund Relations and Revenue at Healthe Care Australia, Nicole Payne, Head of Transformation of Revenue Cycle Management at Healthscope, and Chris Mitchell, Chief Information and Digital Officer at Hunter New England Local Health District about clinical coding workforce shortages and the role of digitising medical records in addressing this issue.

This episode was recorded live at the Talking HealthTech Winter Summit 2024. The session focuses on how digitising medical records can mitigate clinical coder shortages in Australian hospitals and explores various strategies and technological innovations that can bridge gaps in clinical coding workforce availability.

Key Takeaways:

• Use of AI in Healthcare: AI is transitioning clinical coders to checkers rather than transcribers, aiming to increase workforce satisfaction and efficiency. AI will augment, not replace, human coders.
• Challenges and Solutions: Addressing the difficulties in digitising medical records, particularly in cost implementation, data accuracy, and workforce shortages.
• Tertiary Storage of Records: Discussion on the future focus on the tertiary storage of old paper records and potential outsourcing options, aiming to support the healthcare workforce through digital systems.
• Workforce Flexibility: Numerous speakers stress the need for flexible work arrangements to attract and retain clinical coders, especially in remote or under-resourced areas.

Check out the episode and full show notes on the Talking HealthTech website.

Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Tara Mahoney, VP of Healthcare Practice, and Jenny Reichard, Senior Industry Executive - Healthcare, both at Genesys. They discuss the challenges and opportunities at the intersection of technology and healthcare.

Key topics include enhancing patient engagement through AI and digital platforms, reducing administrative burdens, and integrating technology into fragmented healthcare systems, focusing on the Australian landscape.

This episode was recorded at an event hosted by Genesys in Sydney called Xperience, which aims to help their customers and partners drive meaningful outcomes and build deeper relationships through experience orchestration.

Key Takeaways

• Technology in Healthcare: Genesys is focused on leveraging technology to streamline healthcare workflows and improve patient and member experiences by enhancing communication and reducing inefficiencies.
• Global Perspective: Healthcare challenges such as administrative burdens and fragmented systems are universal, and Genesys is working to provide sustainable solutions through technology across different regions.
• Patient Engagement Platforms: Patient engagement platforms and communication tools are essential in delivering better patient experiences and outcomes, especially in the increasingly digital age.
• Reducing Administrative Burdens: The potential of AI and automated systems in reducing the routine administrative tasks that burden healthcare providers, allowing them to focus more on critical patient care.
• Local Context: The Australian healthcare system, while robust, faces fragmentation issues that can be mitigated through technology integration and better communication platforms.
• Future Innovations: The role of AI and natural language processing in healthcare, particularly in identifying patient needs and summarising complex medical information for better patient management.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with Leanne Anderson, Chief Clinical Information Officer at Data Capture Experts, Katrina Neave, Manager of Loddon Mallee Virtual Care Office at Bendigo Health, and Craig Simmonds, CEO and Founder of Propell.

The discussion revolves around the implementation and benefits of a regional virtual care strategy, particularly focusing on the Loddon Mallee region’s collaborative approach to health services and technology integration.

This episode was recorded during the Winter Summit held on the 29th of August 2024, capturing insights and conversations around the regional virtual care strategy.

Key Takeaways

• Regional Collaboration: The Loddon Mallee virtual care strategy involves the integration of 15 Health Services in the area, aiming to reduce preventable hospitalisations and improve chronic illness care.
• Platform and Equipment: Using a regional platform pre-equipped with clinical tools, available at no cost to health services, to streamline documentation, scheduling, and virtual care.
• Connectivity and Adaptation: While connectivity is less of a barrier due to improved internet infrastructure, the major challenge lies in clinicians adapting to new technological workflows.
• Operational Efficiency: Significance of reducing patient travel and nurse dispatches in vast geographic regions through remote services, leveraging existing collaborative structures in regional healthcare.
• Patient Engagement: The use of patient portals for sharing biometric data, completing surveys, and communicating with healthcare teams is emphasised to ensure equity and accessibility in healthcare.
• Technology Adoption: Discussion on the simplicity and scalability of devices like blood pressure monitors and pulse oximeters, integrated with Bluetooth for ease of data capture and remote monitoring.

Check out the episode and full show notes on the Talking HealthTech website.

Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Nathan Moore speaks with Peter Catt, Director of Quantum & AI at Virtual Blue Limited, about the role of AI and quantum technologies in transforming patient engagement and clinic operations.

They discuss Virtual Blue's solutions like Smart Engage and Neural Insights for Clinic Operations (NICO) and dive deep into how these applications enhance healthcare efficiency and patient interaction.

Key Takeaways

• Smart Engage: A conversational AI solution primarily used for radiology bookings, utilising natural language processing to handle complex workflows and integration with radiology information systems (RIS).
• Intelligent Avatars: Personified AI avatars that significantly improve booking completion rates by engaging users and guiding them through processes.
• Neural Insights for Clinic Operations (NICO): This combines deep learning and quantum technologies to forecast patient demand, optimise workforce schedules, and balance clinician preferences.
• Operational Efficiency: AI-driven solutions provide 24/7 self-service for patients and reduce contact centre load, leading to cost savings and improved operational efficiency.
• Change Management: Emphasises the importance of executive sponsorship and effective change management to ensure successful implementation and user acceptance.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Peter Birch speaks with leading voices from healthtech vendors during the Winter Summit held on the 29th of August 2024.

Guests include Chris Smeed, CEO of Cubiko; Phillip Loya, Lead Business Developer and Business Strategist at Oracle Health; Danielle Bancroft, Chief Product Officer of Best Practice Software; and Kaye Hocking, Chief Product Officer at Alcidion.

The discussion covers the importance of healthtech integration, consumer needs, standardisation efforts, and the challenges and opportunities within the industry.

Key Takeaways

• Consumer Needs in HealthTech: It’s important to keep consumer and community needs at the forefront of technology discussions, particularly in healthtech.
• E-prescribing and E-ordering: E-prescribing is a pivotal development during COVID-19, enabling patients to order prescriptions via SMS.
• Remote Patient Monitoring: Using Bluetooth-enabled devices for remote patient monitoring enhances virtual care. The momentum for such technologies post-COVID-19 should be maintained.
• Innovation in Consumer Apps: The cusp of innovation in consumer health applications was emphasised, stressing the importance of standards like FHIR in creating seamless and efficient healthcare experiences.
• Standardisation and Integration: Discussion around the transition to standardised APIs, focusing on supporting hybrid systems while moving towards interoperability.
• Challenges and Solutions: The panel identified key challenges in healthtech integration, including data interoperability, stakeholder collaboration, and regulatory compliance.

Check out the episode and full show notes on the Talking HealthTech website.

Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

In this episode of Talking HealthTech, host Peter Birch speaks with leading voices from healthtech vendors during the Winter Summit held on the 29th of August 2024.

Guests include Chris Smeed, CEO of Cubiko; Phillip Loya, Lead Business Developer and Business Strategist at Oracle Health; Danielle Bancroft, Chief Product Officer of Best Practice Software; and Kaye Hocking, Chief Product Officer at Alcidion.

The discussion covers the importance of healthtech integration, consumer needs, standardisation efforts, and the challenges and opportunities within the industry.

Key Takeaways

• Consumer Needs in HealthTech: It’s important to keep consumer and community needs at the forefront of technology discussions, particularly in healthtech.
• E-prescribing and E-ordering: E-prescribing is a pivotal development during COVID-19, enabling patients to order prescriptions via SMS.
• Remote Patient Monitoring: Using Bluetooth-enabled devices for remote patient monitoring enhances virtual care. The momentum for such technologies post-COVID-19 should be maintained.
• Innovation in Consumer Apps: The cusp of innovation in consumer health applications was emphasised, stressing the importance of standards like FHIR in creating seamless and efficient healthcare experiences.
• Standardisation and Integration: Discussion around the transition to standardised APIs, focusing on supporting hybrid systems while moving towards interoperability.
• Challenges and Solutions: The panel identified key challenges in healthtech integration, including data interoperability, stakeholder collaboration, and regulatory compliance.

Check out the episode and full show notes on the Talking HealthTech website.

Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

In this episode of Talking HealthTech, host Peter Birch speaks with leading voices from healthtech vendors during the Winter Summit held on the 29th of August 2024.

Guests include Chris Smeed, CEO of Cubiko; Phillip Loya, Lead Business Developer and Business Strategist at Oracle Health; Danielle Bancroft, Chief Product Officer of Best Practice Software; and Kaye Hocking, Chief Product Officer at Alcidion.

The discussion covers the importance of healthtech integration, consumer needs, standardisation efforts, and the challenges and opportunities within the industry.

Key Takeaways

• Consumer Needs in HealthTech: It’s important to keep consumer and community needs at the forefront of technology discussions, particularly in healthtech.
• E-prescribing and E-ordering: E-prescribing is a pivotal development during COVID-19, enabling patients to order prescriptions via SMS.
• Remote Patient Monitoring: Using Bluetooth-enabled devices for remote patient monitoring enhances virtual care. The momentum for such technologies post-COVID-19 should be maintained.
• Innovation in Consumer Apps: The cusp of innovation in consumer health applications was emphasised, stressing the importance of standards like FHIR in creating seamless and efficient healthcare experiences.
• Standardisation and Integration: Discussion around the transition to standardised APIs, focusing on supporting hybrid systems while moving towards interoperability.
• Challenges and Solutions: The panel identified key challenges in healthtech integration, including data interoperability, stakeholder collaboration, and regulatory compliance.

Check out the episode and full show notes on the Talking HealthTech website.

Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

In this episode of Talking HealthTech, host Peter Birch speaks with leading voices from healthtech vendors during the Winter Summit held on the 29th of August 2024.

Guests include Chris Smeed, CEO of Cubiko; Phillip Loya, Lead Business Developer and Business Strategist at Oracle Health; Danielle Bancroft, Chief Product Officer of Best Practice Software; and Kaye Hocking, Chief Product Officer at Alcidion.

The discussion covers the importance of healthtech integration, consumer needs, standardisation efforts, and the challenges and opportunities within the industry.

Key Takeaways

• Consumer Needs in HealthTech: It’s important to keep consumer and community needs at the forefront of technology discussions, particularly in healthtech.
• E-prescribing and E-ordering: E-prescribing is a pivotal development during COVID-19, enabling patients to order prescriptions via SMS.
• Remote Patient Monitoring: Using Bluetooth-enabled devices for remote patient monitoring enhances virtual care. The momentum for such technologies post-COVID-19 should be maintained.
• Innovation in Consumer Apps: The cusp of innovation in consumer health applications was emphasised, stressing the importance of standards like FHIR in creating seamless and efficient healthcare experiences.
• Standardisation and Integration: Discussion around the transition to standardised APIs, focusing on supporting hybrid systems while moving towards interoperability.
• Challenges and Solutions: The panel identified key challenges in healthtech integration, including data interoperability, stakeholder collaboration, and regulatory compliance.

Check out the episode and full show notes on the Talking HealthTech website.

Keep an eye out for the details of our Spring Summit happening in November of this year. For more information, go to talkinghealthtech.com/summit.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information, visit talkinghealthtech.com/thtplus

Mentioned in this episode:

Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.

In this episode of Talking HealthTech, host Regina Akacich speaks with Lynette Reeves, Behaviour Change Specialist at Miroma Project Factory, and Professor Kim Delbaere, Senior Principal Research Scientist at Neuroscience Research Australia.

They explore the development of health technology for older adults, focusing on gamification, human-centred design, and balancing personalised care with standardised protocols.

Key Takeaways

• Flexibility in Product Development: There is a need to adapt health tech products continually, aligning the technology stack with long-term goals while ensuring regulatory compliance.
• Gamification and Behaviour Change: Gamification techniques can drive behaviour change, with different age groups responding to various rewards.
• Human-Centred Design: Lynette and Kim highlight the importance of involving older adults in the design process, using the StandingTall and LIV programs as examples.
• Technology for Older Adults: Older adults can effectively use technology, especially when it helps them stay independent and connected.
• Data Management and Privacy: Secure and compliant management of health data is critical, particularly with wearables and AI.

Check out the episode and full show notes on the Talking HealthTech website.

Loving the show? Leave us a review, and share it with someone who might get some value from it.

Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet ups, special offers and more exclusive content. For more information visit talkinghealthtech.com/thtplus.

Mentioned in this episode:

Use the free Talking HealthTech Glossary for plain-English explanations of digital health terms, acronyms and concepts across the industry: talkinghealthtech.com/glossary.