Community manager Harmony Eichsteadt is the guest for the 102nd episode of The Copywriter Club Podcast. We chatted with Harmony about a wide range of topics related to connecting with clients to building communities for both customers and peers. Harmony knows a thing or two about building healthy communities—she’s done it with groups like The Good Life Project and NationBuilder. We asked Harmony about:

•  how she became a community manager (with stops as a dating coach and cancer survivor along the way)

•  the first steps to take to build a community around ourselves

•  who is better for community building: introverts or extroverts

•  the biggest misconceptions around building a community

•  where you can build a community and how (it’s not just online)

•  some of the benefits of building and belonging to a community of copywriters

•  how to connect with others within communities you don’t own

•  whether there’s a growing hunger for new communities today

•  why everyone is already a community leader and how to get better

•  the differences between online and offline community interaction

•  how to connect with people in the real world

•  how copywriters can build deeper connections with other writers

We also asked Harmony for her advice about when you run an event (we’re starting to think about round two for TCC IRL) and what it takes to win a poetry slam. She let’s us in on the fact that we probably won’t win one. Maybe we’ll have Harmony to our next event to perform a bit of her award-winning poetry—yeah? To hear this one, simply click the play button below, or download it to your favorite podcast app. Want to read it instead? Scroll down for a full transcript.

The people and stuff we mentioned on the show:

Inward 2019 Event

Kira’s website

Rob’s website

The Copywriter Club Facebook Group

Intro: Content (for now)

Outro: Gravity

Full Transcript:

The Copywriter Club Podcast is sponsored by Airstory, the writing platform for professional writers who want to get more done in half the time. Learn more at Airstory.co/club.

Kira:   What if you could hang out with seriously talented copywriters and other experts, ask them about their successes and failures, their work processes and their habits, then steal an idea or two to inspire your own work? That's what Rob and I do every week at The Copywriter Club Podcast.

Rob:   You're invited to join the club for episode 102 as we chat with professional community builder, Harmony Eichsteadt about what it takes to create strong communities, how to work a room online and off, what she does to land and rock a speaking gig, and writing poetry good enough to win a poetry slam.

Kira:   Welcome Harmony.

Rob:   Hey Harmony.

Harmony:     Thanks so much for having me.

Kira:   We’re excited that you're here so we can talk about something that we really haven't covered on this podcast. All about community development, community engagement and relationships. So, why don't we kick it off with your story. How did you end up as a relationship and community expert?

Harmony:     It's such a good question and I think for many of us we can start the story at a lot of different places. So, the more deeply I get into my work, the more I can see tendrils from even my childhood of like, ‘I've always been very fascinated about connecting people.’ So, I think there's some thread that was maybe there from a young age, but how it crystallized for me was actually I started out as a dating coach, which I think is, now I think is very funny. I spent a few years working with people on writing dating profiles, on how to flirt, and think about developing relationships. That morphed into this current career for a few different reasons.

One is that I got diagnosed with thyroid cancer when I was 29 and that was not what I was planning to do with my 29th year on the planet. I had other items on my agenda, but it threw a monkey wrench in things.