Copywriter Jessica Manuszak joins Kira and Rob to talk all things copy for the 38th episode of The Copywriter Club Podcast. Jessica specializes in capturing the unique voice of her clients. In this interview, Jessica opens up and shares the details of how she’s grown her business over the past couple of years, including... (we added the ellipsis for her benefit—you’ll see why).

•  How she became the top-performing salesperson with absurd scripts

•  The “mixtape” secret for writing in her client’s voice

•  Her process for naming products and services

•  How she “justifies her copy” cuts down on edits by using Google Docs

•  A step-by-step rundown of her process working with clients

•  How she really landed several “big name” clients—she says it was luck : (

•  The thing she hates most that other copywriters keep doing

Lots of good ideas and information from a successful copywriter who hasn’t been in the game for decades, but is doing well nonetheless. Click the play button below, or scroll down for a full transcript.

The people and stuff we mentioned on the show:

Sponsor: AirStory

Ash Ambirge

The Middle Finger Project

The Little Mermaid

Spotify

Scrabble Dictionary

Saved by the Bell

Acuity

Typeform

World’s Best Boss Mug

Neil Gaiman

AAA

Dove

The Copywriter Club Email

Lianna Patch

Marian Schembari

VerveandVigour.com

Kira’s website

Rob’s website

The Copywriter Club Facebook Group

Intro: Content (for now)

Outro: Gravity

Full Transcript:

The Copywriter Club Podcast is sponsored by Airstory, the writing platform for professional writers who want to get more done in half the time. Learn more at Airstory.co/club.

Kira: What if you could hang out with seriously talented copywriters and other experts, ask them about their successes and failures, their work processes, and their habits, then steal an idea or two to inspire your own work? That’s what Rob and I do every week at The Copywriter Club Podcast.

Rob: You’re invited to join the club for episode 38, as we chat with copywriter Jessica Manuszak about her career journey, from working in government to growing her own agency, landing and working with big name clients, finding confidence, and what she sees as the biggest opportunities for copywriters today.

Kira: Hi, Jess. Hi, Rob. How’s it going?

Rob: Hey guys.

Jessica: Oh, hi. I’m good, thanks.

Kira: Welcome to the show, Jess. We’ve been waiting. We’ve been waiting for you.

Jessica: Oh man. I’m so ready.

Kira: So, I think a good place to start, Jess, is just how you ended up in copywriting, especially from government finance.

Jessica: It’s funny because it was a completely natural and completely unnatural transition. Right out of college, I went into telemarketing, selling like skeezy online degrees to people who didn’t need them. I was talking to like 74-year-old women, being like, “No, but engineering would really help you with your goals.” It was not good news. But that was the first time …

Rob: I can think of a couple of degrees I might want to get, actually.

Kira: I know.

Jessica: Right, I think we can do that.

Kira: Are you still selling?

Jessica: Yeah, I’ll hook you up … underwater basket weaving. But that was actually the first time I ever realized how powerful personality can be when you’re selling something. Because everyone else was like, “Oh hello, Jane. Would you like to purchase this degree program?” I was leaving them voicemails, it was like, “Jane, this is Jane from the future and I’m so glad you got that degree,” just like …

Kira: Did you really?

Jessica: Well, yeah.

Kira: Did you really leave those messages?

Jessica: Mm-hmm (affirmative), 100 percent.

Kira: Wow.

Jessica: I actually was the top performing salesperson on my floor while I worked there because of those like just off-the-wall, absurd scripts. So I left that, went to work for a school district, where I was managing a multi-million dollar bond project.