In this episode of the Technibble Computer Business Podcast (with transcript below), I’m going to talk to you about making offers to gain new clients. Why you should, what’s sort of offers you can do and how to do it right. Big businesses are always making offers. Discussion: 00:20 – How to make offers in […]

Source: Gain More Computer Repair Clients with Targeted Marketing Offers - Technibble.com

In this episode of the Technibble Computer Business Podcast (with transcript below), I’m going to talk about what you should do when you encounter pirate software on a client’s computer. Discussion: 00:33 – First thing to do when you found out your client is using pirate software 01:59 – Offering legitimate options for your clients […]

Source: What to Do When You Encounter Pirate Software As a Tech - Technibble.com

In this episode of the Technibble Computer Business Podcast (with transcript below), I’m going to talk about the importance of collecting your client’s details, why it’s worth doing this, why their email addresses are really valuable to your business, and why you shouldn’t waste too much time building up other ways to contact your clients […]

Source: Why You Should Be Collecting Client Email Addresses - Technibble.com

In this episode of the Technibble Computer Business Podcast (with transcript below), I’m going to talk about what to do when your business is experiencing a slow period. Discussion: 00:17 – Look at your accounting software to determine slow times 00:48 – When does slow times in business occurs? 02:40 – Slow period might be […]

Source: How to Handle Slow Times in Your Business - Technibble.com

In this episode of the Technibble Computer Business Podcast (with transcript below), I’m going to talk about buying from proper business to business distributors. Rather than retail locations like Newegg, and Amazon. Discussion: 00:32 – Purchasing from major retailers 01:15 – Warranty problems and other issues 01:53 – Real business to business distributor 02:15 – […]

Source: Why Use a Business-to-Business Parts Distributor? - Technibble.com

In this episode of the Technibble Computer Business Podcast (with transcript below), I’m going to cover how to charge for small blocks of time, and why you should be charging for small blocks of time. A client calls for a quick five-minute question which you answer and then send them on their way. The problem […]

Source: Charging for Those “Quick Questions” from Clients - Technibble.com

In this episode of the Technibble Computer Business Podcast (with transcript below), I am going to talk about how to handle customers who come back with the same problem shortly after you fixed their computers. Discussion: 00:20 – A client returns with the same issues you already solved 00:55 – Always offer to look at […]

Source: How To Handle Customers Returning with the Same Problem - Technibble.com

In this episode of the Technibble Computer Business Podcast (with transcript below), I’ll show you how to break the mindset of an employee and think more like a business owner. I also talk about identifying any bottlenecks that stops you from earning more money and taking your business to the next level. Discussion: 00:16 – […]

Source: How to Think Like a Business Owner and Not a Technician - Technibble.com

Deciding on pricing is one of the questions that technicians ask about a lot. In this episode of the Technibble Computer Business Podcast (with transcript below), we are going to talk about flat rate pricing verses per hour, when flat rate is the right choice to take your business to the next level and how […]

Source: How To Boost Your Income with Flat Rate Pricing - Technibble.com

In this episode of the Technibble Computer Business Podcast (with transcript below) I have Rachel Logan who is a Pay-Per-Click (PPC) expert who is currently doing work for the remote support software Instant Housecall. We talked about how to be successful with Pay-Per-Click advertising, how to choose good keywords and refine them so that they […]

Source: Tech’s Guide to Pay-Per-Click Advertising with Rachel Logan - Technibble.com