PM Collective - The ART of property management

The anti-advice that we want to vent about


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Ash and Nikki from Rezzi Strata challenge conventional real estate wisdom with over 45 years of combined industry experience, offering fresh perspectives on success, client relationships, and work-life integration.

• Anti-advice on vacation disconnection: checking emails while away can actually reduce anxiety and prevent overwhelming return pileups
• The myth of needing expensive cars: staying within your means and being authentic matters more than projecting an artificial image of success
• Building genuine relationships with clients creates trust and understanding in both directions, contrary to advice about maintaining strict professional boundaries
• Delegation is essential for growth - documenting processes and trusting your team allows you to focus on client relationships
• "The customer is always right" isn't always true - tactful communication about legal or procedural matters preserves relationships while guiding clients toward better decisions
• Self-care looks different for everyone - find what genuinely helps you relax rather than forcing yourself into prescribed methods
• Values-based decision making helps explain priorities to both clients and family members, especially when explaining choices to children

If you have anti-advice you've been given that you want us to discuss in our next episode, please DM us - we'd love to continue this series!


PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by Inspection Express. 

Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.

Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)

This podcast is sponsored by Property Assist.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

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PM Collective - The ART of property managementBy Ashleigh Goodchild


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