Ben Gay, author of the classic and best-selling "The Closer's" series of books, arguably has more sales knowledge, and has personally interacted with more of the legendary sales and personal development experts than anyone alive.

He rejoins the podcast to share how at an early age he was personally mentored by the great Dr. Napolean Hill. Ben lays out the Daily Success System that Dr. Hill worked with him to put together, that has contributed to his massive success in sales and life, and that he still uses today. And you'll see how you can use it too.

Video is here to stay, and it is revolutionizing the way salespeople connect, prospect, sell, and service.

Ethan Beute, author of "Rehumanize Your Business- How Personal Videos Accelerate Sales Improve Customer Experience" shares how video is being used in all parts of the prospecting and sales process, and how you can easily and quickly do it too.

And he has provided several valuable free guides for getting started, and getting comfortable on camera.

With adversity comes change, and with that, opportunities. It is always a matter of our thinking, and resultant actions.

Scott Love, one of the top recruiters in the legal field, shares what has helped him survive and thrive in times of adversity, starting with his time in the US Naval Academy, all the way to today, where he just had one of his best weeks ever.

He shares what we all can do right now, to look for positives, and find opportunities.

We should be calling our existing customers during this challenging time.

But, it should NOT be the lazy "Just checking in," or "Just touching base" call. We need to bring value.

In this special video training, you'll hear exactly what to say, and see word-for-word script examples you can use to bring value, set the stage for future business, and perhaps even make a sale today.

What is much more important than techniques and processes as it relates to our sales success, is our mind and our thoughts.

Mark Hunter, "The Sales Hunter," has written a new book addressing this, "A Mind for Sales."

In this episode he shares a number of tips and strategies for staying positive, not feeling rejected, overcoming a fear of "no," and more to keep your attitude, and resulting performance, at peak levels.

We have experienced more and different changes in our world in the past week than probably at any point in history.

What's important, is that business is still going on. Which means there are tremendous opportunities to be of service and sell.

Art shares a number of specific tips and strategies for how to weather the storm, and even thrive during these times, AND be of greater service to our customers and future customers.

How we effectively communicate with kids is similar to what we should do with prospects and customers to get them to share more and better information with us.

You'll hear six brief tips that you can use in business, and at home to have better, more productive conversations.

It's one of the simplest things we do every day, yet most people don't do it often enough.

Smiling has numerous emotional and physical benefits, both for the sender and receiver. You'll hear a number of those, and you are guaranteed to smile during this episode!

You'll hear a recording of an actual prospecting call Art received. There was one fatal mistake that caused the call to fail, and a few other errors Art points out.

To his credit, the caller did do a couple of things right, and you'll hear those as well.

To ensure your prospecting calls don't contain these mistakes, get Art's free Cold Calling (without the cold) Fill-in-the-Blanks Template and free video training at http://SalesByPhone.com

In the movie "Boiler Room," about an unscrupulous stock brokerage firm and its managers and brokers, there are the typical stereotypes of salespeople.

Art points out two of the myths perpetuated in the film, and the one good piece of sales advice they suggest.