The Big Story

In many places across Canada, outdated 911 systems are strapped for operators and barely holding on to functionality. That has led to some people calling with emergencies—like a Brampton, Ont. family dealing with a home invasion—not being able to get through to an operator. It should go without saying that if 911 doesn't work properly, lives are at risk ... yet here we are.

What are the problems here? A combination of factors that are creating a serious problem. What's being done about it? Lots, but not fast enough. How do we modernize and adequately staff Canada's most critical phone number?

GUEST: Graeme Frisque, reporter, Brampton Guardian and Mississauga News

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You've probably noticed there are a lot of streaming platforms available these days. There are the traditional big players like Netflix, Amazon and Apple. There's Disney, with decades of family content, as well as superheroes and Star Wars. But there are also streaming platforms that cater to...everything: Horror films, British TV, Major League Soccer, Professional Tennis, theatrical performances, documentaries, influential classic films and the list goes on. 

All of those cost money. Add 'em up and you have something approaching or exceeding a traditional cable bill. So it's not serving most consumers well, the streamers are currently struggling to gain market share, while cancelling or not even releasing expensive projects that they've already made and are now pushing to introduce advertising.

Add all that up, and what does the future of streaming look like to you? And does it work for anyone?

GUEST: Angela Watercutter, Sr. Editor, WIRED

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More than 250 cases, more than 20 victims in hospital. Almost all of them children, some of them in serious condition. The kids are linked to several daycares across the city. Those daycares have been linked to a kitchen, which an inspection revealed Tuesday was filled with violations.

How much danger are the kids in? How on earth could this happen? Who will face consequences and where was the government during the first full week of the outbreak, as numbers climbed and parents panicked?

GUEST: Courtney Theriault, reporter, CityNews

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CPC leader Pierre Poilievre spent the weekend hammering a message of affordability and economic focus at his party's convention in Quebec. Most of the delegates were right there with him—but not all of them.

After a great summer that saw them surge past the federal Liberals in the polls, the Conservatives are aiming to stay on track, stay unified and form government the next time Canada goes to the polls. To do that they'll have to avoid the kind of divisive, "culture-war" policies championed by some of their base. Can they do it? Will Poilievre keep the party in lockstep? And how does a party keep momentum going for two whole years, anyway?

GUEST: Stephanie Taylor, Parliament Hill reporter, Canadian Press

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This summer, a whole bunch of companies—including, ironically, Zoom—announced return-to-office mandates, with few exceptions. Some of those companies have since backtracked, while others have held firm. This is, however, the third September to feature these attempts to lure employees back to downtown office buildings, and it hasn't really worked so far.

Will tougher measures get it done where snacks and perks have failed? Will anything convince employees who have options to give up their work-life balance for a pointless commute? What have we learned about in-person vs. remote work over the past few years, anyway? Is there really any reason this fight is still going?

GUEST: Dr. Catherine Connelly, Professor of Human Resources & Management, McMaster University

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On June 6, 2021, the beloved Afzaal family of London, Ontario were out for a walk, when they were hit by a speeding truck that killed four of them. Police allege that the perpetrator acted intentionally, motivated by a hatred of Muslims, and have charged him not just with first-degree murders, but also acts of terrorism.

This week, Nathaniel Veltman's trial begins, and it will be closely watched to see if prosecutors can prove to a jury that far-right, white supremacist ideology motivated the attack, and if that indeed qualifies as 'terrorism' in Canada, a precedent that could change the way hate crimes are prosecuted in this country. So what will the court hear? And what might the outcome tell us?

GUEST: Wendy Gillis, Crime Reporter, Toronto Star

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A sign telling dogs not to park at a dog park. A regulation prohibiting baseball players from hitting home runs. A billboard the size of a small car to list extensive rules around enjoying a beer in a pilot project that has been criticized for 'encouraging' the act it explicitly permits.

There are times when the rest of Canada's criticism of Toronto for being uptight and backwards is unfair. This is not one of those times...

GUEST: Ben Spurr, reporter at the Toronto Star's City Hall bureau

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If you've watched a sporting event—or even tuned into network TV in general—in the past year, you're probably familiar with advertisements for sports betting. There are millions of dollars being spent in the race to sign up users and encourage them to wager on everything from games themselves to tiny outcomes in real time. And some companies are using superstar athletes like Connor McDavid to do it.

But at least in Ontario, that won't last much longer. The Alcohol and Gaming Commission announced new regulations in late August that will prohibit athletes from appearing in betting ads. It remains to be seen if companies will search out loopholes, create other ads, or even ramp down their TV buys to accommodate the new rules. Why are there so many gaming ads anyway, and what does the future hold for the industry as the dust starts to settle?

GUEST: Dr. Timothy Dewhirst, Professor and Senior Research Fellow, University of Guelph’s Gordon S. Lang School of Business and Economics

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You may have noticed a lack of plastic bags at some of your favourite stores, as many places in Canada phase out single-use plastics. In their place you may have been offered 'reusable' shopping bags, which are ... also often made of plastic. You may have used sustainable containers or cups—but unless you were also told how to properly dispose of them, it probably didn't make a difference. 

Moving towards less and more sustainable packaging is necessary. The question is all in how we do it, and how we communicate that to people who are just trying to get through their shopping, or takeout, or coffee run. So what actually makes packaging sustainable, and how can we make these products actually work for consumers?

GUEST: Natalia Lumby, Toronto Metropolitan University

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The brand synonymous with facial tissue is being pulled from the Canadian market, as its manufacturer cites challenges in the space. And Kleenex isn't the first big-name brand to exit Canada while succeeding in other markets. What gives?

When you look deeper at how Canada encourages competition and innovation, you can see threads that go beyond facial tissue, salty snacks or name-brand frozen pizza. Kleenex's exit is a good time to examine how Canada regulates and protects foreign and domestic competitors, and whether or not that's good for us as consumers, or the economy as a whole.

GUEST: Walid Hejazi, Professor of Economic Analysis and Policy at the Rotman School of Management; co-author of Everybody's Business

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