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In this packed episode of Toolbox for the Trades, Justin White, CEO of K&D Landscaping and host of the Trades Talk podcast, returns with a clear message for 2026: raise the bar or get left behind. He and host Amanda dive into the Commercial Landscape Industry Report and pull apart the biggest shifts shaping the year ahead, including client retention battles, pricing pressures, the tech surge sweeping the industry, the power of experimentation, and the generational handoff transforming the trades. Justin brings the receipts, sharing how K&D hit an 84 percent client retention slump, where hiring went sideways, and how his team fought their way back with sharper systems, smarter tech, and a renewed commitment to excellence. If you are ready to elevate your business and outpace the competition, this episode will light a fire under you.
Join us as we discuss:
[7:15] The 3 biggest reasons clients leave their landscaping partners
[15:23] The biggest hiring mistake Justin made… twice
[27:03] Why technology is a competitive edge, but only if you use it right
[37:54] The 30-minute exercise that sparks innovation
Check out these resources we mentioned during the podcast:
Aspire's 2026 Commercial Landscape Industry Report
Trades Talk podcast
Aspire
Elevate
Fans First by Jesse Cole
You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.
Hosted on Ausha. See ausha.co/privacy-policy for more information.
By ServiceTitan4.9
8282 ratings
In this packed episode of Toolbox for the Trades, Justin White, CEO of K&D Landscaping and host of the Trades Talk podcast, returns with a clear message for 2026: raise the bar or get left behind. He and host Amanda dive into the Commercial Landscape Industry Report and pull apart the biggest shifts shaping the year ahead, including client retention battles, pricing pressures, the tech surge sweeping the industry, the power of experimentation, and the generational handoff transforming the trades. Justin brings the receipts, sharing how K&D hit an 84 percent client retention slump, where hiring went sideways, and how his team fought their way back with sharper systems, smarter tech, and a renewed commitment to excellence. If you are ready to elevate your business and outpace the competition, this episode will light a fire under you.
Join us as we discuss:
[7:15] The 3 biggest reasons clients leave their landscaping partners
[15:23] The biggest hiring mistake Justin made… twice
[27:03] Why technology is a competitive edge, but only if you use it right
[37:54] The 30-minute exercise that sparks innovation
Check out these resources we mentioned during the podcast:
Aspire's 2026 Commercial Landscape Industry Report
Trades Talk podcast
Aspire
Elevate
Fans First by Jesse Cole
You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.
Know a business that could use a bit of muscle from ServiceTitan? Refer them here!
Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.
Hosted on Ausha. See ausha.co/privacy-policy for more information.

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