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By Rachel Smith and Lynne Testoni
5
44 ratings
The podcast currently has 316 episodes available.
The most played episodes among Podcast App listeners.

This week, it's just Rachel and Lynne as they discuss changes they're making in their freelance businesses in response to shifting client needs, including experimenting with new services and focusing on deeper client relationships. Rachel plans to consistently send a client newsletter, launch a formal email marketing offering, and pitch LinkedIn thought-leadership services built from interviews. Lynne is going deeper with existing tech tools (including AI features), running her business more fully through digital systems such as calendars and Trello, and upselling blog posts and case studies into more strategic, ongoing work. She also highlights the value of in-person meetings and site visits for better interviews, stronger relationships, and fresh story ideas. They also talk about giving genuine positive feedback to clients and sharing wins publicly. Rachel shares Rachel's List experiments: making the jobs board free, increasing in-person member events, launching "Booked Out Bingo", using personalised welcome videos, and trialling a new early-career freelancer membership with a private podcast. Find Lynne www.lynnetestoni.com Find Rachel www.rachelsmith.com.au Rachel's List www.rachelslist.com.au Thanks (as always) to our sponsors Rounded (www.rounded.com.au), an easy invoicing and accounting solution that helps freelancers run their businesses with confidence. Looking to take advantage of the discount for Rachel's List Gold Members? Email us at: [email protected] for the details. Episode edited by Marker Creative Co www.markercreative.co

Rachel and Lynne speak with Sarah Hubbard, author of The Intentional Networker, about using referrals and relationship-based networking to find new clients. Sarah shares her MAPP framework (mindset and intention, authentic presence, precise messaging, purposeful follow-through) and explains how to systemise networking with simple tracking (even spreadsheets), an A/B/C contact system, and regular follow-ups. She describes using AI tools such as ChatGPT and Claude to capture event notes, create templates, and update a CRM, and offers strategies for introverts such as preparing in advance, keeping the day's workload lighter, and leveraging extroverts for introductions. It's a great conversation, about being curious, connecting as a person, going deeper rather than wider, and building relationships over time. Connect with Sarah via her website: https://sarah-hubbard.com The Intentional Networker: How to Strategically Build Your Sphere of Influence and Transform Connections Into High-Value Opportunities https://a.co/d/0426cgMQ AI Prompts for Strategic Networking: https://sarahhubbard.myflodesk.com/aipromptsitn Find Lynne www.lynnetestoni.com Find Rachel www.rachelsmith.com.au Rachel's List www.rachelslist.com.au Thanks (as always) to our sponsors Rounded (www.rounded.com.au ), an easy invoicing and accounting solution that helps freelancers run their businesses with confidence. Looking to take advantage of the discount for Rachel's List Gold Members? Email us at: [email protected] for the details. Episode edited by Marker Creative Co www.markercreative.co

This week Rachel and Lynne are responding to a question from listener Stephanie about how to make time to work on your freelance business. It's a bit of a choose-your-own adventure because we have such different work styles and systems. Rachel uses a mix of a bespoke paper diary (Creator's Friend), Outlook, Google Keep, batching, and Friday "work on the business" time, plus automations in Moxie (forms, pipelines, calendar booking windows, templated replies, and auto-created Google Drive folders). Lynne has a paper-free setup using Trello, an electronic calendar, "salami tactics" (small daily actions), Marketing Monday, Mail scheduling/follow-ups/reminders, and industry events for networking. We also discuss invoicing habits, accounting software, setting aside GST/tax/super, and recommend choosing regular business time, one in-person event monthly, and automating two tasks per month. Want to suggest a topic for a future episode? Email us at [email protected] Find Lynne www.lynnetestoni.com Find Rachel www.rachelsmith.com.au Rachel's List www.rachelslist.com.au Thanks (as always) to our sponsors Rounded (www.rounded.com.au), an easy invoicing and accounting solution that helps freelancers run their businesses with confidence. Looking to take advantage of the discount for Rachel's List Gold Members? Email us at: [email protected] for the details. Episode edited by Marker Creative Co www.markercreative.co

This week, Rachel and Lynne are without a guest, as they share six small, actionable things they wish they'd done sooner in their respective freelance businesses, to become more visible, win better work, and run their businesses better. They discuss: How investing in professional headshots boosted Rachel's confidence and credibility How Lynne benefited from switching from a free Gmail address to a custom domain email Why Rachel put practical systems in place using tools like templates, trackers, Moxie, and Trello How Lynne found value in attending paid conferences and networking events to build relationships and create indirect opportunities Why packaging her services (including creating a services guide) helped Rachel clarify offerings and pricing And how regularly increasing rates – even in small increments – can keep up with rising costs while reinforcing value The professional photographer we mention is Simona Janek: https://simonajanek.com.au/ Find Lynne www.lynnetestoni.com Find Rachel www.rachelsmith.com.au Rachel's List www.rachelslist.com.au Thanks (as always) to our sponsors Rounded (www.rounded.com.au ), an easy invoicing and accounting solution that helps freelancers run their businesses with confidence. Looking to take advantage of the discount for Rachel's List Gold Members? Email us at: [email protected] for the details. Episode edited by Marker Creative Co www.markercreative.co

Continuing our summer series of our most popular episodes of the last year, we are sharing a great chat from early 2025 with content strategist and LinkedIn mentor Rebecca Cofrancesco. Beck talks about how to make LinkedIn work for you, how to find clients and why she started a local business meet-up group. During our chat, we talk about: • Why she started freelancing • Her new LinkedIn newsletter and why she started it • How her newsletter has informed (and changed) her LinkedIn strategy • Why she has two newsletters • Her favourite client-finding strategies • How to get out of the feast or famine cycle • Why meeting in person is better than online in terms of building relationships Connect with Beck via her website: https://marketinggoodness.com.au/ Or follow her on LinkedIn: https://www.linkedin.com/in/rebecca-cofrancesco-marketing-goodness/ Find Rachel www.rachelsmith.com.au Find Lynne www.lynnetestoni.com Rachel's List www.rachelslist.com.au Thanks (as always) to our sponsors Rounded (www.rounded.com.au ), an easy invoicing and accounting solution that helps freelancers run their businesses with confidence. Looking to take advantage of the discount for Rachel's List Gold Members? Email us at: [email protected] for the details. Episode edited by Marker Creative Co www.markercreative.co
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