Physicist and entrepreneur Steve Hsu, whose startup Superfocus tackles hallucination problems in large language models, joins Azeem to discuss AI agents, hallucination challenges and what happens when technology meets labor markets. 

They discuss: 

(01:31) The deeper shift that Superfocus represents 

(07:00)  Will models overcome hallucination? 

(10:15)  AI Agents can replace 80-90% of call center calls

(12:27)  What it’s like showing customer support AI to customer support people 

(22:36)  China's mayors are like mini CEOs 

(30:05)  What will matter most in the supposed "AI race"? 

(35:58) DeepSeek was not part of the Chinese Government 

(38:23)  How open source will change the future of deployment 

(40:59)  What the public doesn't understand about AI tail risk 

(48:01) How AI plush toys can teach French to 2-year-olds 

This was originally recorded for "Friday with Azeem Azhar", a new show that takes place every Friday at 9am PT and 12pm ET. You can tune in through Exponential View on Substack. 

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