In Part 2 of our conversation with Alan Stein Jr., we take a deep dive into elite performance principles that apply to business, sports, and life. Alan shares the three key pillars of success—mastering fundamentals, balancing confidence with humility, and focusing on the process over outcome. He also introduces the "Next Play Mentality", a game-changing mindset that helps high performers stay locked in, bounce back from setbacks, and consistently improve.

If you're struggling with execution, overcomplicating success, or letting past failures hold you back, this episode is packed with practical takeaways to help you move forward and level up.

Timestamps & Key Topics:

[00:00:00] Setting Big Goals Without Fear of Failure

• Alan shares why he sets ambitious goals and is okay with missing them
• How to reframe failure as a learning opportunity

 [00:02:00] The 3 Pillars of High Performance

1️Mastering the Fundamentals – Why the best never get bored with the basics

2️Confidence + Humility – Earn confidence through preparation, but stay coachable

3️Process Over Outcome – Stop obsessing over goals; focus on small daily actions

[00:06:00] Complexity Undermines Execution

• Why making things too complicated leads to inaction
• How simplifying habits (like a 15-minute walk) can lead to massive transformation

[00:12:00] Why People Struggle to Execute Simple Actions

• The comparison trap—why people set unrealistic goals
• How society sells complexity and why the basics aren’t monetizable

 [00:19:00] Want to Be Great? Do the Verb!

• The difference between wanting success and doing the work
• "If you want to be an author, you have to write."

 [00:32:00] The "Next Play Mentality"

• How elite athletes forget mistakes instantly and focus on execution
• Why carrying negativity from past failures hurts future performance
• How business leaders and entrepreneurs can apply this to sales, leadership, and daily decisions

 [00:37:00] Next Play on a Macro Level: Life Transitions

• Applying the next play mindset to career shifts, relationships, and setbacks
• Moving forward after adversity rather than dwelling on what’s lost

[00:41:00] Final Thoughts & How to Connect with Alan

• Why listening is the most underrated skill in business & relationships
• Alan shares how to reach out to him directly

Key Takeaways:

Simplicity wins. Complexity kills execution—the best stick to the basics.

Earn your confidence. Keep your humility. Preparation and self-discipline create real belief in yourself.

Focus on the process. Small daily actions lead to long-term success.

Next play. Stop dwelling on failures—focus on the next action that moves you forward.

Want to be great? Do the work. Success isn’t about wanting it, it’s about doing it consistently.

Connect with Dwayne Kerrigan

Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/

Facebook: https://www.facebook.com/thedwaynekerriganpodcast/

Instagram: https://www.instagram.com/dwaynekerriganpodcast/

Website: www.dwaynekerrigan.com

Disclaimer The views, information, or opinions expressed by guests during The Dwayne Kerrigan Podcast are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Dwayne Kerrigan Podcast is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.

In this episode of The Dwayne Kerrigan Podcast, Dwayne Kerrigan welcomes Alan Stein Jr., a former basketball performance coach turned corporate keynote speaker and author. Alan shares powerful insights from his journey, including lessons learned from working with elite athletes like Kobe Bryant, Kevin Durant, and Steph Curry, and how those lessons apply to business and life.

Alan and Dwayne dive deep into overcoming limiting beliefs, developing an abundance mindset, and shifting perspectives on failure. Alan also discusses his "new operating system" for success, blending confidence with humility, and why focusing on the fundamentals is key to high performance. Whether you're an entrepreneur, leader, or someone seeking personal growth, this episode offers actionable insights to elevate your game.

https://alansteinjr.com/

Timestamps & Key Discussion Points:

[00:00:00] – Introduction & Setting the Stage

• Alan’s approach to setting lofty goals without fear of failure
• Dwayne introduces Alan Stein Jr. and his impressive background

[00:04:00] – The Power of Gratitude & Perspective

• Alan reflects on his journey and why he believes his best days are ahead
• The importance of constantly evolving in business and life

[00:09:00] – Shifting from a Success Mindset to a Fulfillment Mindset

• The transition from external validation to internal fulfillment
• Defining success through quality of life, not just financial metrics

[00:14:00] – Breaking Free from an Old Operating System

• Alan's past struggles with a scarcity mindset, self-doubt, and limiting beliefs
• How changing his approach to failure and setbacks changed his trajectory

[00:22:00] – Scarcity vs. Abundance Mindset

• The importance of surrounding yourself with the right people
• How to cultivate an abundant mindset in business and personal life

[00:30:00] – The Power of Curating Your Information Diet

• How social media algorithms reflect your mindset and habits
• Tips for controlling your media consumption to improve mental health

[00:39:00] – Lessons from Elite Athletes: The 3 Pillars of Success

1. Mastering the Fundamentals – Why the best never get bored with the basics
2. Balancing Confidence & Humility – How great performers stay coachable
3. Process Over Outcome – The importance of focusing on small, daily actions

[00:43:00] – Closing Thoughts & Final Advice

• How small mindset shifts can create massive long-term impact
• The ripple effect of personal growth on those around you

Key Takeaways:

1. Reframe Failure as Growth – Instead of fearing failure, treat it as a learning opportunity.
2. Develop an Abundance Mindset – Avoid limiting beliefs and surround yourself with people who uplift and inspire.
3. Success is Built on Fundamentals – Whether in sports, business, or life, mastering the basics is the foundation of excellence.
4. Focus on the Process, Not Just the Goal – Achievements come from consistently executing small, high-impact actions.
5. Control Your Inputs – What you consume (books, social media, conversations) directly influences your mindset and success.

"The best never get bored with the basics." – Alan Stein Jr.

Connect with Dwayne Kerrigan

Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/

Facebook: https://www.facebook.com/thedwaynekerriganpodcast/

Instagram: https://www.instagram.com/dwaynekerriganpodcast/

Website: www.dwaynekerrigan.com

Disclaimer The views, information, or opinions expressed by guests during The Dwayne Kerrigan Podcast are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Dwayne Kerrigan Podcast is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.

In this second part of the conversation with Rod Khleif, the discussion dives deeper into specific real estate investment strategies, the power of mindset in overcoming setbacks, and the importance of self-reflection in personal growth. Rod shares detailed insights about wholesaling, house hacking, and how young investors can get started in real estate. He also opens up about his personal journey of overcoming limiting beliefs and the specific steps he took to rebuild after losing $50 million in 2008.

Key Takeaways

1. Entry strategies for young investors include wholesaling, house hacking, and starting with multi-unit properties
2. The importance of treating real estate investments as a business, not just property ownership
3. Understanding market research and demographics when choosing investment locations
4. The power of conscious self-reflection in overcoming limiting beliefs
5. Specific steps for rebuilding after major setbacks: goal setting, decisive action, and gratitude
6. The value of celebrating small wins and acknowledging progress
7. Understanding the differences between residential and commercial financing

Timestamps

[00:00:00] - Introduction and discussion of first-time property investment

[00:01:00] - Explanation of wholesaling in real estate

[00:03:00] - Discussion of house hacking strategies

 [00:06:00] - Market research and location selection tips

[00:09:00] - Property type considerations and investment strategy

[00:12:00] - Wealth building strategies through real estate

[00:15:00] - Rod's personal story of meeting the host

[00:17:00] - Discussion of mindset and overcoming obstacles

[00:20:00] - Deep dive into limiting beliefs and their origins

[00:24:00] - The importance of gratitude and self-reflection

[00:27:00] - Impact of limiting beliefs on business and personal life

[00:29:00] - Lessons learned from the 2008 crash

 [00:34:00] - Final thoughts and contact information

Notable Quote

"If you can think as an investor on your first home and start your investment career, man, that's the way to go." - Rod Khleif

"Life is about meaning. It doesn't matter what happens to you. Two people can have the same seemingly horrific event happen to them, and one comes out stronger, and another one comes out destroyed." - Rod Khleif

"If you're not growing, you are dying. Period. If you're plateaued, you're dying. You need to be growing." - Rod Khleif

"You need to drag it [limiting beliefs] out into the daylight when it pops up. You need to consciously look at it. And if you do, you'll recognize that it's BS." - Rod Khleif

Resources Mentioned

• RodsLinks.com - Hub for all resources
• https://rodkhleif.com/
• Rod's Virtual Bootcamp (Code: RODFRIEND)
• Recommended Research Websites:
• bestplaces.net
• datausa.io
• citydata.com
• census.gov
• Book Reference: "Think and Grow Rich" by Napoleon Hill
• Book Reference: "The Richest Man in Babylon"
• Rod's Podcast: "Lifetime Cashflow through Real Estate Investing"

Connect with Dwayne Kerrigan

Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/

Facebook: https://www.facebook.com/thedwaynekerriganpodcast/

Instagram: https://www.instagram.com/dwaynekerriganpodcast/

Website: www.dwaynekerrigan.com

Disclaimer The views, information, or opinions expressed by guests during The Dwayne Kerrigan Podcast are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Dwayne Kerrigan Podcast is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.

In this episode, Dwayne sits down with Rod Khleif, a Dutch immigrant turned real estate mogul who has owned over 2,000 houses and thousands of apartment units. Rod shares his journey from humble beginnings to massive success, including losing $50 million in 2008 and rebuilding his empire. He provides valuable insights into multifamily real estate investing, the importance of mindset, and why giving back has been crucial to his success. The conversation covers everything from technical aspects of real estate investing to the psychological elements of success.

Learn more at https://rodkhleif.com/ and https://rodkhleif.com/links/

Key Takeaways

1. Success is 80-90% mindset and psychology
2. Multifamily properties are valued based on net income, making them potentially more profitable than single-family homes
3. Due diligence is critical - investigate thoroughly before investing
4. Real estate investing is a team sport - different roles include analytics, relationship building, and asset management
5. Education and mentorship are crucial - avoid "dabbling" in real estate
6. Current market conditions (high interest rates, adjustable rate debt) are creating opportunities in multifamily real estate
7. Giving back and creating value for others leads to greater success

Timestamps

[00:00:00] - Introduction and Rod's advice on investment education

[00:01:00] - Host introduction and welcoming Rod Khleif

[00:02:00] - Rod's background as a Dutch immigrant

[00:03:00] - Early real estate experience and mother's influence

[00:04:00] - Introduction to mindset importance and career progression

[00:05:00] - Discussion of 2008 losses and podcast success

[00:06:00] - Story about success, depression, and finding meaning

[00:08:00] - Discussion of charitable work and fulfillment

[00:14:00] - Information about Rod's bootcamp and resources

[00:22:00] - Discussion of real estate tax benefits and valuation

[00:27:00] - Explanation of cap rates and property classifications

[00:31:00] - Detailed coverage of due diligence process

[00:35:00] - Current market opportunities and challenges

[00:38:00] - Team roles in multifamily real estate [00:41:00] - Discussion of mentorship and education programs

 [00:44:00] - Advice for young people entering real estate – learn more in Part 2 next week

Notable Quote

"Power moves to those who serve. When you have a sincere desire to help other people grow, power, you know, that's the way God or the universe, whatever you believe, that's how it works." - Rod Khleif

"Don't squander your money. Don't put your hard earned money into something unless you've done some basic due diligence about it." - Rod Khleif

"Sometimes the best deal is the one you don't do." - Rod Khleif

"There's a reason 90 percent of the world's millionaires either made their money in real estate or invested in real estate." - Rod Khleif

"If you're not giving back in some fashion, if you do give back in some fashion, you're happily achieving." - Rod Khleif

"We've been taught to achieve to be happy. Like we shouldn't be happy until we've achieved, but if you're not giving back in some fashion, if you do give back in some fashion, you're happily achieving." - Rod Khleif

Resources Mentioned

• RodsLinks.com - Free resources and books
• Rod's Bootcamp (Code: RODFRIEND for $97 admission)
• Goal Setting Workshop
• Rod's Warrior Program (1,800+ members worldwide)
• Book: "How to Create Lifetime Cashflows in Multifamily Properties"

Connect with Dwayne Kerrigan

Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/

Facebook: https://www.facebook.com/thedwaynekerriganpodcast/

Instagram: https://www.instagram.com/dwaynekerriganpodcast/

Website: www.dwaynekerrigan.com

Disclaimer The views, information, or opinions expressed by guests during The Dwayne Kerrigan Podcast are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Dwayne Kerrigan Podcast is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.

In this powerful episode, serial entrepreneur Mark Bradley shares his journey from tradesman to successful business owner, discussing the psychological aspects of selling a business, the importance of purpose, and strategic approaches to business growth and exit planning.

Episode Timeline

Introduction and Early Insights (00:00 - 05:00)

• 00:00 - Opening reflection on business growth and learning
• 00:13 - Host Dwayne Kerrigan's introduction
• 01:00 - Discussion on business metrics and simplification
• 02:00 - The importance of business budgeting
• 04:00 - Mark's background and entrepreneurial journey

Business Evolution and Growth (05:00 - 12:00)

• 05:00 - Discussion of personal growth in business
• 07:00 - The importance of vision and goal setting
• 08:00 - Finding mentors and building teams
• 10:00 - Leadership philosophy and team building
• 11:00 - The "C students hire A students" perspective

Business Sale Experience (12:00 - 20:00)

• 12:00 - Psychological preparation for selling a business
• 13:00 - Managing purpose post-sale
• 15:00 - Dealing with team transitions
• 17:00 - Finding the right buyer and CEO
• 19:00 - Maintaining community connections post-sale

Strategic Business Exit Planning (20:00 - 30:00)

• 20:00 - Common mistakes in business sales
• 22:00 - Prioritizing stakeholders during sale
• 24:00 - Private equity considerations
• 27:00 - Discussion of earnouts and deal structures
• 29:00 - Employee stock options as exit strategy

Market Trends and Opportunities (30:00 - 39:00)

• 30:00 - Private equity market evolution
• 32:00 - Technology enablement in small businesses
• 34:00 - Growth through acquisition strategies
• 36:00 - Value creation through business combination
• 38:00 - Final thoughts and episode wrap-up

Key Takeaways

Business Fundamentals

• The importance of understanding business metrics and budgeting
• Simplifying complex business concepts for better management
• Building a strong financial foundation through systematic approaches

Growth Strategy

• Creating clear vision and goals for business development
• The value of finding and learning from mentors
• Importance of building strong teams and delegating effectively

Exit Planning

• Psychological preparation for business sale
• Maintaining purpose and direction post-sale
• Considering all stakeholders in exit strategy
• Employee stock options as alternative to private equity

Acquisition Strategy

• Understanding business valuation multiples
• Opportunities in combining smaller businesses
• Strategic growth through acquisition
• Technology enablement as value driver

Leadership Insights

• Building purposeful business relationships
• Creating value through team development
• Maintaining mission alignment during transitions
• Balancing financial and human aspects of business

About Mark Bradley

Mark Bradley is a successful entrepreneur who built and sold both a landscape company and a software business. Starting with just basic equipment, he grew his landscape business significantly before developing software solutions that eventually became a successful standalone company. His approach combines practical business experience with innovative technology solutions.

https://www.linkedin.com/in/mark-bradley-lmn/

Connect with Dwayne Kerrigan

Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/

Facebook: https://www.facebook.com/thedwaynekerriganpodcast/

Instagram: https://www.instagram.com/dwaynekerriganpodcast/

Website: www.dwaynekerrigan.com

Disclaimer The views, information, or opinions expressed by guests during The Dwayne Kerrigan Podcast are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Dwayne Kerrigan Podcast is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.

In this insightful episode, entrepreneur Mark Bradley shares his journey from running a landscaping business to developing and selling a successful software company. Learn about implementing balanced scorecards, preparing businesses for sale, and leveraging technology for operational excellence.

Episode Timeline

Introduction and Background (00:00 - 03:17)

• 00:00 - Episode introduction and balanced scorecard overview
• 00:13 - Welcome
• 00:46 - Introduction of guest Mark Bradley
• 01:33 - Year in review discussion
• 02:31 - Initial discussion about business sale experience

Building a Software Business (03:18 - 14:40)

• 03:18 - Journey from landscaping to software development
• 05:56 - Key strategies for optimizing business value
• Discussion of scaling challenges and solutions
• Importance of systematic growth approaches

Technology and Business Optimization (14:41 - 30:36)

• 14:41 - Technology's role in modern business operations
• Implementation of digital solutions
• Future trends in business technology
• Integration of balanced scorecard methodology

Strategic Insights and Recommendations (30:37 - 40:11)

• 30:37 - Practical advice for small business owners
• Discussion of operational efficiency
• Tips for business value optimization
• 40:11 - Closing thoughts and episode wrap-up

Key Takeaways

Balanced Scorecard Implementation

• Importance of measuring both financial and non-financial metrics
• Integration of customer satisfaction metrics
• Employee development and growth tracking
• Operational efficiency measurements

Business Sale Preparation

• Strategic steps for maximizing business value
• Documentation and process standardization
• Important metrics buyers look for
• Timing considerations for sale

Technology Integration

• Role of software in business optimization
• Digital transformation strategies
• Operational efficiency through technology
• Future technology trends

Customer Experience Optimization

• Measuring and improving customer satisfaction
• Building sustainable customer relationships
• Balance between efficiency and service quality

Business Growth Strategies

• Scaling operations effectively
• Building valuable business assets
• Employee development importance
• Sustainable growth practices

About Mark Bradley

Mark Bradley is a serial entrepreneur who successfully transitioned from owning a landscaping business to developing and selling a software company. His software solution, originally designed for his landscaping business, grew into a successful standalone venture, demonstrating his ability to identify market needs and scale solutions effectively.

https://www.linkedin.com/in/mark-bradley-lmn/

Connect with Dwayne Kerrigan

Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/

Facebook: https://www.facebook.com/thedwaynekerriganpodcast/

Instagram: https://www.instagram.com/dwaynekerriganpodcast/

Website: www.dwaynekerrigan.com

Disclaimer The views, information, or opinions expressed by guests during The Dwayne Kerrigan Podcast are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Dwayne Kerrigan Podcast is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.

In this episode, Dwayne continues the conversation with Irfan Rajabali, a seasoned entrepreneur with a rich history of growth and success. They explore key entrepreneurial concepts such as continuous assessment and feedback loops, the importance of loving the process, internal and external alignment, handling business growth, and making strategic decisions. Irfan shares invaluable insights into maintaining family harmony in business, managing stress, and prioritizing reinvestment in the business for long-term success. The conversation underscores the importance of preparing for unforeseen challenges, staying nimble, and cultivating a passion for solving problems.

Time Stamps:

00:00 Introduction and Business Evaluation

00:37 Meet Your Host: Dwayne Kerrigan

01:12 The Fun and Passion in Business

01:50 The Reality of Entrepreneurship

05:53 Balancing Work and Personal Life

07:21 The Importance of Mentorship

08:51 Aligning with Customers

10:10 Providing Additional Care

22:49 Internal Feedback and Continuous Improvement

34:27 Identifying the Real Problem: Process vs. People

35:32 Handling Business Downtime: Advice and Reflections

36:15 Transitioning Roles: From Operations to Strategy

41:32 Family Business Dynamics: Communication and Roles

47:27 Financial Discipline and Decision Making

53:25 Navigating Business Growth and Risks

57:21 Conclusion and Final Thoughts

Key Takeaways

• Focus on building systems and processes that can scale, rather than relying on individual heroics
• Reinvest profits back into the business rather than taking early distributions
• Maintain a substantial war chest to weather economic downturns
• Create feedback loops between external customer needs and internal operations
• Make quick but calculated decisions, avoiding analysis paralysis
• Prioritize process improvement over blame when mistakes happen

Notable Quotes

"I fundamentally don't believe that when I hear it, but I hear that a lot because people are looking for some magical bean to pop up and say, Hey, perfect business."

"You control your effort and you control your attitude. When you leave my door, those two things are in your control."

"The first mistake is on us and it's just a process. There's no reason to get upset. Stay calm and let's just review."

"We look at our business on a horizon that's 10 years from now... Can shit hit the fan between now and 10 years? Yes. And we better be prepared."

Connect with Dwayne Kerrigan

Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/

Facebook: https://www.facebook.com/thedwaynekerriganpodcast/

Instagram: https://www.instagram.com/dwaynekerriganpodcast/

Website: www.dwaynekerrigan.com

Disclaimer The views, information, or opinions expressed by guests during The Dwayne Kerrigan Podcast are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Dwayne Kerrigan Podcast is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.

In this podcast episode, Dwayne interviews Irfan Rajabali, from EB Box Company, about his journey from a corporate role to leading a family-owned business that became one of Canada's fastest-growing companies for 12 years in a row without a traditional sales team or a modern website. The discussion delves into key aspects of entrepreneurship, such as identifying market gaps, providing additional value, focusing on customer needs, and building scalable processes and teams. Rajabali shares insightful strategies for managing crises, emphasizing consistency, and continuously investing in technology and people to sustain growth. This episode offers an in-depth look at practical steps and mindset shifts necessary for business success, providing invaluable lessons for aspiring entrepreneurs and business owners.

Time Stamps:

00:00 Introduction

01:32 Meet Irfan Rajabali

02:26 Journey into the Family Business

05:13 Navigating the 2008 Financial Crisis

05:55 Focusing on the Food Sector

06:32 Delivering Value to Clients

09:37 Early Challenges and Consistency

16:50 Evaluating Risk and Reward

21:55 The Importance of Industry Size and Scalability

30:31 Organic Growth and Client Relationships

38:16 The Importance of Quality and Technology in Business

38:57 Unpacking the Success of a Sales-less Company

40:00 Transitioning to the Food Packaging Industry

41:15 Understanding Customer Needs and Optimizing Production

43:08 The Impact of Crisis on Business Strategy

44:45 Building a Customer-Centric Business Model

45:47 Scaling the Business: Processes and Teams

56:26 Investing in Technology and Equipment

01:07:51 The Entrepreneurial Journey and Business Philosophy

Key Takeaways

• The importance of identifying market gaps and delivering consistent value

• How to transition from a corporate career to running a family business

• Strategies for scaling a business without a traditional sales team

• The power of reinvesting profits for long-term growth

• Building a customer-centric business model in the packaging industry

Strategic Business Growth

Crisis-Driven Decision Making

• Used the 2008 financial crisis as an opportunity to identify market needs
• Recognized that food industry remained stable during economic downturns
• Focused on solving specific customer pain points in food packaging

Value Creation Formula

• Identified and filled gaps in service and delivery
• Maintained 20% spare production capacity to handle urgent customer needs
• Focused on delivering all three elements: price, quality, and service

Customer-Centric Approach

• Built direct relationships with customers as the business owner
• Provided personal cell phone number to ensure immediate response
• Created systems to support consistent service delivery

Scaling Methodology

• Focused on removing internal bottlenecks before external growth
• Invested in technology and equipment that adds customer value
• Built robust processes before expanding customer base

Notable Quotes

"Ultimately entrepreneurship, at least in my journey, was about showing up, about having some consistency, about understanding that problem and the values that existed."

"The box in and of itself is somewhat of a commodity. It was about delivering that value that allowed them to accept orders, to allow them to react to changes in the market that allowed them to grow."

"Being an entrepreneur is probably the most expensive MBA he could have paid for."

"I remember telling my wife, I'm going to close my eyes, put my head down and work at this till I'm 40."

"If you continue to do it and with your customer in mind and focused on the value that you were trying to create, the money sort of will come."

Business Growth Framework

1. Crisis/Fear → Decision
2. Search for the Gap
3. Fill the Gap
4. Provide Customer Certainty
5. Focus Business on Singular Purpose
6. Build Machine to Scale:

• Build Teams
• Identify Processes
• Remove Bottlenecks
• Automate Where Possible
• Monitor Customer Transactions
• Continuously Iterate and Improve

Connect with Dwayne Kerrigan

Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/

Facebook: https://www.facebook.com/thedwaynekerriganpodcast/

Instagram: https://www.instagram.com/dwaynekerriganpodcast/

Website: www.dwaynekerrigan.com

Disclaimer The views, information, or opinions expressed by guests during The Dwayne Kerrigan Podcast are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Dwayne Kerrigan Podcast is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.

As we stand at the threshold of a new year, what separates those who merely succeed from those who truly excel? How do we master ourselves before attempting to lead others?

Welcome to part 4 of our special series, in this section we're exploring the connection between self-mastery and leadership evolution - insights that couldn't be more timely as we look toward the year ahead.

First off, we'll explore the art of mind and self-mastery. At a time when many of us are setting resolutions and planning for the future, you'll hear from experts and practitioners who've discovered that true power comes not from controlling our environment, but from mastering our internal world. From understanding the three pillars of creation - thoughts, emotions, and actions - to developing real self-awareness, these conversations reveal practical wisdom for moving beyond reactivity to intentional response.

Mind and Self Mastery

• Billy Beck
• Emma Murray
• Heather Moyse
• Dwayne Kerrigan
• Dr Greg Wells
• Jon Thurston

Now let’s explore leadership evolution. As organizations and teams plan for a new year of challenges and opportunities, our guests share raw insights about their evolution from technical experts to true leaders, revealing how vulnerability becomes strength, how mission focus shapes team dynamics, and why the best leaders never stop growing themselves first.

These conversations weave together to reveal a fundamental truth that's especially relevant as we begin a new chapter: you can't lead others until you can lead yourself. Whether you're working on personal growth or leading teams through change in the year ahead, these insights will challenge you to think differently about mastery, leadership, and the journey of continuous growth.

Leadership Evolution

• Carrie Kish
• Rich Divinney
• Dr. Tim Reynolds
• Craig Nixon
• Matt Shearer
• Stu Saunders
• Phil M Jones
• Victoria Theriault
• Dwayne Kerrigan

Connect with Dwayne Kerrigan

Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/

Facebook: https://www.facebook.com/thedwaynekerriganpodcast/

Instagram: https://www.instagram.com/dwaynekerriganpodcast/

Website: www.dwaynekerrigan.com

Disclaimer The views, information, or opinions expressed by guests during The Dwayne Kerrigan Podcast are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Dwayne Kerrigan Podcast is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.

What separates businesses that successfully scale from those that plateau? How do you build systems that drive growth without losing the entrepreneurial spirit that made you successful in the first place?

Welcome to part 3 of our series where we're looking at the art and science of scaling businesses and building effective systems.

Today, you'll hear from entrepreneurs who've navigated the challenging journey from small operations to thriving enterprises. They share raw insights about the pivotal moments that demanded evolution - from washing dishes in tiny storefronts to leading teams of hundreds, from creating their first documented processes to building sophisticated operational systems.

We'll explore why clarity is king in business, how to maintain focus while scaling, and why the best leaders know when to step away from driving the bus to start directing traffic instead. Whether you're considering your first expansion or leading a growing enterprise, these conversations reveal the critical elements that separate successful scaling from costly chaos.

You'll discover practical wisdom about building accountability, creating effective sales processes, and maintaining the delicate balance between systems and entrepreneurial flexibility. Our guests share both their triumphs and hard-learned lessons about what it really takes to build a business that can grow beyond its founder.

Let's dive into these transformative stories of scale and systematic success..."

Scale and Systems

• Rebecca Wolfe
• Dr Sam Hazledine
• Dwayne Kerrigan
• Charlie Kerrigan
• Phil M Jones
• Neil Cuggy
• Mark Bradley
• Brooke Bishop
• Todd Hartley

Connect with Dwayne Kerrigan

Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/

Facebook: https://www.facebook.com/thedwaynekerriganpodcast/

Instagram: https://www.instagram.com/dwaynekerriganpodcast/

Website: www.dwaynekerrigan.com

Disclaimer The views, information, or opinions expressed by guests during The Dwayne Kerrigan Podcast are solely those of the individuals involved and do not necessarily represent those of Dwayne Kerrigan and his affiliates. Dwayne Kerrigan or The Dwayne Kerrigan Podcast is not responsible for and does not verify the accuracy of any of the information contained in the podcast series. The primary purpose of this podcast is to educate and inform. Listeners are advised to consult with a qualified professional or specialist before making any decisions based on the content of this podcast.