What happens when experience, resilience, and strategic discipline converge inside a rapidly evolving insurance ecosystem?

Jason Cass sits down with Ashim Khurana, COO of Cogneesol, for an Executive Sessions conversation that explores how a 25-year industry leader balances instinct, data, technology, and people. Drawing from work across global operations, insurance services, and Cogneesol’s transition into IT-enabled solutions, Ashim breaks down the mindset required to lead teams, solve problems, and build systems that stand up to change.

Key Topics:

Early influences and lessons from past mentors

Transition from instinct-driven work to data-informed decision-making

Evolution from BPM services into technology-led solutions

Strategic thinking versus operational execution

AI use cases and why processes must be fixed first

Supporting agents, carriers, MGAs, and legal service clients

Leadership strengths, weaknesses, and personal growth

The role of global operations and continuous adaptation

Travel, culture, and perspective gained across markets

Reach out to:

Ashim Khurana

Jason Cass

Visit Website:

Cogneesol

Agency Intelligence

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