Episode 131: Vonda and Lori circle back around and recap some really important points from  the past four episodes in our Who's the Boss series.  Each leadership role might vary, from a shop leadership changing from one generation to the next or having a partner share in the responsibility, however, each of the shop owners shared the four common attributes. One was being a good listener and not necessarily solving the problem and referenced this video.  It's not about the Nail

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