In gambling there’s a common saying, the house always wins...After all, the majority of people who spend their nights and weekends throwing dice across the craps table, or contemplating their next blackjack hand are always relying on luck. Yuchun Lee, CEO and co-founder of Allego, is not one of those people.

Yuchun is one of the founding members of the infamous MIT Blackjack card counting team portrayed in the movie 21.With his earnings, he was able to bootstrap Unica which was acquired by IBM for 400 million. Now, Yuchun is back building the next great software company with  Allegro, an accelerated learning video-based sales platform. On this episode of IT Visionaries, Yuchun explains how his calculated decision-making removes risk  and details how it is using A.I. and machine learning to empower every sales professional to close the next deal.

Main Takeaways

• Can You Hop on a Sales Call?: The way companies and sales professionals approach clients has changed drastically over the last year. No longer are tried and true sales techniques closing deals. Now, sales professionals must be able to make a personal connection through Zoom calls instead of one-to-one meetings, which is causing a lot of businesses to rethink their sales practices.
• Just in Time Learning: One of the ways businesses are altering those methods is through just-in-time learning, which are ways to educate sales professionals in real time, by empowering them with the required tools they need to close deals. These tactics are similar to YouTube videos, but instead are hyper-focused on a client’s needs and desires.
• Providing Value: While virtual assistants are becoming more popular in the sales world, there is still no equal to a personal human touch.So, while a lot of the more rudimentary work can be done by A.I. and RPA, there is still an overwhelming need for that one-to-one connection.

 IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

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